Plaza BMW

4.1 out of 5 4.1
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Plaza BMW Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since May 2013

From new BMW models to used cars... From routine maintenance to repairs...Plaza BMW, serving St Louis, Chesterfield, MO and Manchester, MO, has you covered. And, if you want to repair your vehicle yourself, we can get you any of the manufacturer-certified BMW parts you might need along the way.

...


The Plaza BMW auto repair and service team believes excellence is a continuous pursuit. As such we're constantly training and retraining, and upgrading our maintenance and auto repair shops with the latest technologies available. Come once, and you'll immediately see the difference. And you don't have to take just out word for it. Ask around.

"Plaza Motors, luxury car center of the universe."

Service

Oil, Filter Change

$79.95

Tire Rotation

$29.95

Wheel Balance

$59.95

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
276 lifetime reviews. Includes reviews of Plaza BMW from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 5, 2020

    Tried to buy a vehicle online and I was told everything was ready to pick up. I called twice and was told the vehicle and paperwork will be ready to go.... I went to pick up the vehicle and was told nothing was ready and I couldn't take delivery. Don't ever try and buying a vehicle here. Just an unorganized car lot.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Viktor, I apologize for the experience you had at our dealership. I assure you that your experience does not reflect the standards by which we operate.... Furthermore, we would greatly appreciate another opportunity to serve you with hopes of earning back your trust in us. Please contact me at 314-635-9372. -Ed Collinet, General Manager

  • 1.0 out of 5
    June 5, 2020

    If his mouth his open, he is lying. I would avoid working with anyone at this location as there are plenty of places to get a BMW. Do not work with Todd... Hale.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 5, 2018

    One of the best buying experiences I have had! This is saying a lot since I have owned a proximally 30 new cars in the time I’ve been driving.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your five star review of Plaza BMW. I'm thrilled to hear you had such a pleasurable experience during your last visit. Please let me kno...w if you need anything else or have any questions in the future. Ed Collinet, General Manager

  • 2.0 out of 5
    May 8, 2020

    I purchased a new BMW during a pandemic, and given everything go on, the sales process actually went pretty well. There were times where the next steps... became very unclear, but I was satisfied with that part of the experience. That being said, all communication and follow-up simply dropped off a cliff once the papers were signed. There were several agreements as part of the sale that were not followed up on. I made NUMEROUS attempts to contact sales management regarding them and finally got a response after WEEKS. Even after that, and expressing my frustration, Plaza BMW failed to reply to further emails and calls. One example is my vehicle registration, which Plaza should be handling. My temporary tag is now 8 days expired. We simply need to know that Plaza is working on this and nothing else is needed from us. I've attempted to contact them multiple times over weeks for this simply confirmation. I've attempted to find contact information for the General Manager, though it is not listed on their website. I'm not sure if contacting BMW corporate will help. At this point, I'd just like to close out any outstanding issues and be done with them. This is my fourth BMW purchase, though first from Plaza. It will most certainly be my last.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tom, thank you for bringing this to my attention. I understand your frustration and regret that we did not handle this matter more effectively. We tak...e all customers concerns very seriously and would like the opportunity to rebuild your trust in our dealership. If you would, please contact me directly at 314-635-9372 at your earliest convenience. Thank you. -Ed Collinet, General Manager

  • 1.0 out of 5
    April 15, 2020

    In this time of uncertainty, many car dealers are introducing online experiences where you can pick a car, get appraisals and close the deal. I love cars... and trade a lot, so I am comfortable with this model. I found a car at Plaza BMW, a CPO BMW, that I was interested in. The website gave me the option to put my car's information in and get a value. I entered the VIN, miles and the system came back with an appraisal. I was satisfied with the appraisal as it was close to KBB and Black Book. The system then gave me the opportunity to close the deal and secure financing. I entered all my information, agreed to terms and I was told to wait for a call the next morning. The following morning I received a text from Amier and was told the BMW was sold and were there any other vehicles that I was interested in. I was annoyed about this because I had went through the whole process the night before, credit was pulled, etc. and I was under the impression the deal was closed. I responded about another few cars that I might be interested in. I asked a few other questions and his responses were rather rude. He then asked for all of my trade information again. I told him that he should have it. I told him what I was quoted the day before for value. I even had it in an email. He was then rude and indicated that he was "confused" about my questions. I went ahead and sent him all the information on my car, including pictures. He then came back with a value on my car $7,000 below what was quoted to me the day earlier. This was also $6,800 below KBB value. I tried to explain to him, even sending him the KBB value that I got online. He refused to match the appraisal value I was given the day before and both Black Book and Kelly Blue Book values. We aren’t talking about a 20 year old car here, we were talking about a Certified Pre-Owned Porsche Boxster in excellent condition. The Sales Manager then emailed me with his version of the appraisal. I tried to politely tell him that he left off several options on the vehicle. He wouldn't listen, so I just decided they didn't want to do business. I love cars and I have dealt with many great dealerships. This is not one that I would recommend. They were basically asking me to let them make $7,000 on my car. If you want an honest deal, go elsewhere.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chad, please give me a call at 314-635-9372. Thank you. -Ed Collinet, General Manager

  • 1.0 out of 5
    March 5, 2020

    This manager is very rude and lacks basic customer relation skills. Customers will forget what you say or do but not how you made them feel.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sharif, I am sorry to hear about your experience. Please give me a call at 314-635-9372 so we can work towards a resolution. Thank you and I look forw...ard to hearing from you. -Ed Collinet, General Manager

  • 5.0 out of 5
    December 20, 2019

    Friendly attentive staff always treat you like a VIP. Willing to work with you to get you a good deal and the vehicle that is perfect for you. Outstanding... service from the mechanics on my prior BMW too.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We always appreciate positive reviews! Thank you, and happy motoring!

  • 5.0 out of 5
    December 14, 2019

    Orson was very helpful from start to finish when buying my used BMW X1. He made sure everything was taken care of with the car and was very timely with... my requests. I definitely recommend working with Orson!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nman5529, thank you again for taking the time to let us know how we did!

  • 5.0 out of 5
    November 23, 2019

    I just purchased a 2020 X7 M. It was an easy and enjoyable experience from start to finish. Starting with my first discussion with Andrew, a BMW genius,... who knew absolutely everything about the car and then to meeting with Eric Fultz on numerous occasions to decide on the features and arrive at a very fair price, it was an easy, no pressure purchase. After the sale, the support continued. Andrew even came to our house to give me instructions on the car's many features. Both Eric and Andrew treated me with respect and honesty. Definitely a great experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 22, 2019

    Brandon was a great sales associate. He took the time to go over the features of car and was had patience when I sent emails asking questions about satellite... radio. He also patient and helpful when I called him not receiving the first billing. Thanks, Brandon!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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