Plaza BMW

Service advisor was very efficient in his processes throughout the whole time we were there.

Ryan & Kris were knowledgeable, flexible & easy to work with. Smooth efficient process. Great experience overall.

Service done timely. Service advisor gave updates throughout the day. Will highly recommend Plaza to future customers

This dealership is clean. The employees do their jobs diligently. They are helpful in your time of need.

I normally don’t have any problems however there was an issue with my mirrors that fold down when in reverse. One day the driver side mirror stopped folding down. They informed me that the mirror on the right passenger side is the only one that should do that. Since I owned the car in 2023 both of the mirrors rotated downward when the car is in reverse. I didn’t like that they assumed that my vehicle wasn’t it and that I was mistaken when I know what the vehicle was doing. I was then told that perhaps it was programmed incorrectly because some sides are dominant in other country’s and possibly when an upgrade was made it was corrected. I didn’t like the fact that they kept telling me there is no way possible the car did that when actually it was. I wasted a trip and if this was the case why I wasn’t told that before scheduling an appointment. I wasted my time having the appointment for this issue.

The service representative, Caroline, was professional, knowledgeable, and kept me well informed on the status of my car.

Plaza did an amazing job as always, got exceptional work done with exceptional customer service by Paul.

Everyone I had contact with at this dealership was gracious and welcoming! I’m happy to have done business there.

Excellent service received from the new vehicles sales team- thanks Gabby for helping us find our awesome new car!

I Have a wonderful experience at Plaza BMW, Jason our sales representative was Amazing, He was patient, articulate, caring and knowledgeable. HIGHLY recommend him .I LOVE MY X3 suv .