Plaza BMW

I had a great experience at plaza bmw. Previously i was on a lease from out of town and I was fearful about what to do as far as my next car. I went to... several nearby dealerships and then ended up at plaza bmw where Brandon pittman pointed me to the right direction giving me option for certified preowned and lease. Negotiating a deal is as always a difficult ordeal, but I ended up getting a cpo 4series coupe with configuration of what I wanted and even more. There were some minor defects in the car like a disconnected fuel lid, but they are doing the courtesy of fixing so that I can drive around with what looks like a pretty fresh new car.

My sales experience with my sales person was very personal and time efficient. Would recommend Orson for his product knowledge and his honesty through... the sale.

Service Advisor Paul Badgett is one of the finest service representatives I have encountered in 40 years of automobile ownership, and I have had many excellent... service experiences. Paul initially assisted me with a problem that was seemingly simple, but which became more complicated with each visit. Paul was very patient, helpful and informative throughout the process. Although I experienced some unexpected delays, Paul walked me through the difficulties. I was most comfortable and also provided with refreshments during my unexpected waits. Thanks again to Paul and the entire service staff at Plaza BMW !

Orson was my sale person. Very knowledgeable respectful no pressure. Talk about all 7 series test drive the one I was interested in. Love it

A past customer of West County BMW, it was refreshing to actually experience "service" again! I felt like a valued customer again. I will be returning....

I went in to Plaza BMW to test drive an Audi Q7 and left with the BMW X5! Thanks, Carl Downey, I truly am satisfied!

One of the best buying experiences I have had! This is saying a lot since I have owned a proximally 30 new cars in the time I’ve been driving.

Plaza BMW is not the first BMW dealership that I visited to purchase a vehicle for my wife, in fact we visited three in the Saint Louis metro. The testament... here is that we felt so confident and impressed with service that we drove 35 miles back to Plaza BMW, which was the farthest dealership that we visited. We were assisted by Eric Fultz, and Brandon Pittman for sales. Both gentlemen were extremely knowledgeable about the models, standard features, optional packages and financing options. We were given plenty of time to analysis our choice of vehicle and were very comfortable with a no pressure sales attitude. Andrew LeBlanc gave a superior tutorial to my wife about all the features of the vehicle during delivery day. Over the next half hour, my wife was shown how to operate the vehicle and engage the features. His knowledge regarding the systems easily puts him in the subject matter expert level of BMW. Javier Terrazas completed our contracts and value added packages. He made the effort hassel free, and helped us select extra value added packages that were well worth it. Overall, top notch professionalism from these four, and they bring great credit upon themselves and Plaza BMW. If I???m in the market for another BMW, it will be from this location and hopefully through Eric or Brandon, "closing" by Javier and with a delivery by Andrew.

I have worked with Carl before and actually was impressed with his service that I came back to him a second time. He really listens to his customers and... makes the experience fun. He and Eric are both very knowledgeable about the cars and give you the truth about them. I was so greatful and happy with their service. and my new car!

My BMW salesman, Adnan Velic, was just the very best. He was so very helpful and polite. If it weren't for the usual back and forth b/t him and... his manager the buying experience could have been really pleasant. As it was, I've had worse and would still recommend going to Adnan if you looking for a BMW.