Metro Kia of Madison Hours
Metro Kia has been servicing Madison and the surrounding Wisconsin area for many years with a strong commitment to our c
ommunity and to great customer service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Our Madison WI showroom is worth the short drive from Janesville, Milwaukee, or anywhere else in Wisconsin. Come experience our commitment to excellence for yourself!
Oil, Filter Change
$29.99 and up*
Check Engine Light Diagnosis
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Facility is always clean and friendly. Staff is knowledgeable, courteous and helpful.
The wifi was not working. Otherwise awesome. Our service rep was excellent
I walked into the dealership just to pickup my dad from the service department and saw the Kia Niro on the lot. Of course I wanted to take it for a test... drive... one thing led to another and this extremely affordable DREAM CAR was mine! The staff was fantastic at finding a finance plan that was right for me. I'd recommend anyone to take a look at Metro Kia of Madison. Defiantly worth the trip.
Justin was very honest and helpful, sold me the car I wanted at a fair price. Had me in and out in a short time. No games. KIA Niro nice smooth vehicle.
I came in to get a replacement of my broken Kia Niro door handle. Kristy took care of me...She was very thorough and personable. She was able to get warranty... approval for the replacement of the other door handles of my car also. I will be coming back to your facility for any future work I might need. Thank you.
Went in for an oil change and warranty service. The oil change was completed and they ordered a new part for my vehicle which is covered under warranty.... They promised that they would contact me in a couple of days when the part comes in. Jury is still out on whether that happens or not.
Absolutely would not recommend this dealer. I came in on 2 different occasions to discuss a new car purchase and the numbers they drew up were markedly... different each time. The final coat was initially quoted at $995 and the second time it was $1195. I was told at that point it was always $1195. I saw the same car at another dealer for over $2000 less but was told by the salesman that the new models are not being discounted anywhere. Every time I mentioned something contradictory I was met with another excuse. I felt lowballed on my trade and the worst part was having them run my credit when they distinctly said they would not. I would not trust the salespeople. There are surely better dealers out there.
7/27/19 we were hit by another car on the interstate. We hobbled our car to metro Kia only to find out that they no longer have a body shop. They were... out of loaner cars but the sales manager gave us a new car off the lot to use for a few days. When the insurance company totaled our car metro Kia gave us a great deal on a used cadenza. Today we decided to buy a new car for my wife and we got a great deal on her car also.
I was ignorant on "buying the car from dealership"(So far I only bought from private parties), i incurred a good learning fee while i bought a car from... them. Do yourself a favor, avoid dealerships, especially this one. PS - The used vehicles on their website are overpriced. Don't settle for what you think is a good negotiation. Only settle for what your initial offer to them would be. Stick to what you think is right.
Was very pleased with the professionalism of the sales employee and manager that helped me with my new car purchase. Was in an upside down on the loan... on a car that I enjoyed very much, and after much thinking I decided to replace rather than fix. Going from a high performance car to an economy car can be a big deal when you're used to having some horsepower and a heavy car, and naturally I was under a lot of stress when you have to get rid of your favorite car. They were informative and explained the cost benefits of how changing to the new car would benefit long term. I went back to the store with concerns after the purchase about the differences between my new car and my old car and they did not take offense or treat me poorly at all. Metro kia helped me find a car that fit my needs and did not over promise what I would be receiving and helped fit my budget with a reliable car. The fuel savings and lower insurance have already benefiting other areas of my finances.