RPT Sales & Leasing

I'd be very very careful dealing with these guys I bought a car from them and they slipped a service warranty in with the finance agreement, hiding it... as though it was a higher interest rate. I found out and went back the very next day to correct it and was told that they couldn't do anything. Best avoided!

Show me a very nice looking truck with a bad transmission. The tires the radio and the door handles were also bad, but the handles I knew about. When I... was quoted for a new transmission I was told it would cost $2,500. When I spoke with the dealer they told me there was nothing that could be done whatsoever. I spent $15,000 on a vehicle I cannot drive

If you are serious about buying a ‘higher end’ vehicle then RPI is the place. I had been selectively waiting on a car and when it became available I made... the decision here in one afternoon. Eduardo, Fred and the others were straight forward and easy to deal with. Thanks guys. Love my car.

Show me a vehicle with a messed up transmission and also splitting tires and I absolutely refuse to help me with any of it and not only that when I called... they hung up on me... Thanks guys

The worst customer service I have ever experienced, the minute they sell you the car they start to be rude to you, they refuse to pick up your call regarding... any questions or concerns you have after purchasing the vehicle. DO NOT BUY THERE

After searching for an affordable luxury SUV in the Oklahoma City, OK area, I had no luck, not without having to add everything I wanted in a build on... a local dealer's website, at great expense. So, I searched further and came across Cargurus who had an SUV listed with everything on the SUV that I wanted and a great price, as well. That SUV was on the lot of RPT Sales, Inc. in Orlando, FL. I made initial contact and let the dealer know that I was not in Orlando but in Oklahoma City, OK and wanted to buy their listed SUV. The salesman I was directed to was Joseph Pomilla, he was very courteous and didn't mind answering all of my questions about the vehicle, and as things were progressing in regard to finance, I was also helped by Alex Rosado. Alex and Joseph were very upfront with me and guided me through every aspect of buying a car online basically because I never left Oklahoma City. They explained the process and got me through it and were so patient. I got my SUV financed and Alex and Joseph helped me find a good transport carrier to transport my SUV to Oklahoma City. To date, my SUV arrived on Friday, August 3, 2018 and it was just as beautiful as pictured on RPT Sales' website. It was a true pleasure buying a car from RPT Sales, Inc.!!!

Emailed called no response then three days later response from GM asking me about my experience explained that no one responded and asked my questions... again no response I was ready to buy one of their cars but I got a great response from another dealer and bought a different car

Steer clear - No pun intended! I was hit with a big surprise a week later after my purchase to learn that my sales tax had not been included! I tried... numerous times to reach both the finance department and the GM when I tried to cancel my GAAP insurance to no avail. Goes to show once a sale is completed here that you're not important. What I thought was a decent experience tuned out to be a terrible one. Do yourself a favor and don't waste your time or energy here.

My wife called and spoke with Eduardo about a 2011 Lincoln town car. She was told car was in excellent condition no issues just high mileage. We drove... over an hour to see the car. The condition of car was poor at best. Wasted three hours. WILL NEVER RECOMMEND THIS DEALER. Water in head lights Paint scratched off wheel well Rear bumper was not square rear impact(no accidents) reports Drivers arm rest destroyed I saw above issues and walked to Eduardo gave him the key. AND LEFT

After corresponding for more than 30 days we drove in to see the car. while looking in the car the salesmen (Robert R.) got multiple calls about other... potential buyers being present creating a feeling of being rushed. We didn???t agree to running our credit but did agree to doing an inquiry. About 20 minutes later the salesmen returned to tell us that we had 2 cars that were behind by 2 months and a third that was in repossession. The problem is that we had run our credit prior to coming and neither credit agency stated the before mentioned, and to add to the confusion we only own 2 cars both of which were no where near behind. When asked to see the source from which this information came we were told that this information supposedly related to our credit could not be shown nor released to us.