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RPT Sales & Leasing

2.5 out of 5 2.5
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service Closed

RPT Sales & Leasing Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:30 PM

Sunday

Closed

Service

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2012

We are Orlando's #1 stop for all your quality pre-owned vehicle needs. We feature a large selection of late model, well

...

or fully equipped vehicles. Most our our cars and trucks are One Owner vehicles still under Factory Warranty. We are a family owned and operated business and pride ourselves on having maintained an industry high return customer rate. This is due to our exceptional customer service, aggressive up-front pricing, and a no-hassle buying experience. Call or email us today and see why RPT Sales & Leasing is the best place for you to buy your next car or truck.

"The right place for the right car"

Reviews

2.5 out of 5 2.5
103 lifetime reviews. Includes reviews of RPT Sales & Leasing from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 27, 2020

    The process of buying was pleasant. I was told I would get a floor mat after I bought the car shipped to my home address - nothing so far! I bought the... car 3 weeks ago. All the conversation is initiated by me. 7 days after I bought the car the battery died! A good dealer checks the battery status before selling a car!! I had to wait 1 1/2 weeks to go to mini in regards to it and they told me the car hasn't enough miles on it that the factory guarantee has to cover it!!! 2 full weeks of headache and extra costs! Which could have been prevented if the dealer would have done his job right! Btw: still waiting for my floor mat.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Eduardo Paraguassu

    Sales Consultant

    NOT RATED

  • 2.0 out of 5
    June 23, 2020

    Working with Ramon on a car and had to go to lunch, called backed and explained I didn't have an issue with the car just the $795 dealer fee. He was... going to talk to his manager to see what they could do. Show up later presented with a full price on car plus all fees and no discount??? They I stood up to leave as he was wasting my time. Ramon got pretty upset and very unprofessional.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • March 20, 2020

    RPT Sales and Leasing gets my recommendation on any day of the week. From Sales to Finance the process was genuine, extremely informative, and diligent... throughout. I was in a sticky situation and I walked away, no correct that, drove away more than satisfied. They truly are caring professionals and great at what they do.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 13, 2020

    DON’T WASTE YOUR TIME. This place is as sketchy as they come. As I read the reviews on here I see a pattern very similar to my experience. I drove over... 2 hours for an appointment to look at a car. Before we even arrived they called and told us someone else was looking at the car. First clue they were sketchy. We get there and find that someone else (too obviously it was an emoloyee) was test driving the car. Really? Come on... the miles in the car were very low, however the brakes and rotors were destroyed. Not possible On a car supposedly under 30,000 miles. Then they came out with some sketchy car fax report saying our trade in was wrecked. I already had a clean car fax report on my car. We walked out. Not sure what they are trying to accomplish here but it isnt being honest.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    June 13, 2020

    DON'T WASTE YOUR TIME. This place is as sketchy as they come. As I read the reviews on here I see a pattern very similar to my experience. I drove over... 2 hours for an appointment to look at a car. Before we even arrived they called and told us someone else was looking at the car. First clue they were sketchy. We get there and find that someone else (too obviously it was an emoloyee) was test driving the car. Really? Come on... the miles in the car were very low, however the brakes and rotors were destroyed. Not possible On a car supposedly under 30,000 miles. Then they came out with some sketchy car fax report saying our trade in was wrecked. I already had a clean car fax report on my car. We walked out. Not sure what they are trying to accomplish here but it isnt being honest.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2020

    RPT Sales and Leasing gets my recommendation on any day of the week. From Sales to Finance the process was genuine, extremely informative, and diligent... throughout. I was in a sticky situation and I walked away, no correct that, drove away more than satisfied. They truly are caring professionals and great at what they do.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 15, 2020

    The worst Service ever, they don't fulfill their commitments. I spent three weeks in the process to buy, they just blamed Capital one.m

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hello Fernando,Thank you for taking the time to leave us a review. We focus on making our buying process fast,fun and easy and in most cases that is t...he end result. Unfortunately, with your application the lender required additional stipulations. Also, you changed co applicants multiple times and ultimately decided to go with a co applicant that lived out of state and ofcourse that delayed the process due to having to send paperwork for signatures. We hope you can understand and enjoy the Jeep you bought from us for many years to come. Thank you again for your business.


    Worked with:
    Alex Rosado

    General Sales Manager

    NOT RATED

  • 4.0 out of 5
    February 12, 2020

    Eduardo was great. Really worked with us about price and financing. The reason for the four stars was the loan officer. He tried to put in GAP insurance... on the contract when I did not request it. They (RPT) knew that the loan is temporary and I stated that I have the cash to pay off the loan in a few weeks. I didn't want to wait for the money so I got a loan to purchase the car that day. I will say that of the cars I looked at; RPT has quality vehicles. I searched a few other dealers and was appalled at the condition of the vehicles being offered.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Eduardo Paraguassu

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    January 26, 2020

    We purchased a jeep here yesterday and I have to say my husband and I agreed it was the most pleasant car buying experience we have ever had. We have purchased... many cars throughout the years so we are far from strangers to the car sales pitch at dealerships. After doing our research beforehand and checking out the Carfax online we were confident we were getting a good deal. I was skeptical of the dealership after seeing some of the reviews online but the dealership was great. Everyone was so nice, there was no pressure, no haggling and Brian and Javier who we worked with were both professional and genuinely nice guys. We will not hesitate to come here again to buy a car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 20, 2020

    Worst experience ever buying a car. Saw a car on car guru called and spoke to Javier on Saturday before setting up an appointment I asked if the price... was negotiable and was told yes (lie number one). Set a time to view the car on Monday. Had the unfortunate experience of meeting Buck aka Ashton. Was rude from the get go. Wife test drive the car and he completely rude saying "Hello I told you to turn". Also was busy talking about some Military officer who wanted a free car ( most likely another bunch of lies). and the president of Advent Health (also most likely a lie) Then when we went inside and I, expecting to negotiate on the car based on both what Javier said and what Ashton said (he has said there was a few hundred dollars) made an offer. Ashton first refused to bring it back to finance and then said after that he would but there would be no deal. Then he came back and said they wouldn't negotiate. I asked to speak with Javier who I explained everything to. He immediately said Ashton wouldn't do something like that and they don't negotiate (lie number 2). What a waste of a day. Typical bate and switch. Don't go here. You can do better at Carmax or anywhere else but here. They are dishonest and categorical are the stereotypical used car salesmen.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Hello Mr. Lippman, we are sorry to hear that your experience with RPT Sales did not meet your expectations. We work on making car buying experience's ...fast fun and easy and clearly it seems that this was not the case. Please call us at 407-851-8755 and ask to speak with our GM Alex R. Thank you


    Worked with:
    Ashton Poplin

    Sales Consult

    NOT RATED

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