RPT Sales & Leasing

The process of buying was pleasant. I was told I would get a floor mat after I bought the car shipped to my home address - nothing so far! I bought the... car 3 weeks ago. All the conversation is initiated by me. 7 days after I bought the car the battery died! A good dealer checks the battery status before selling a car!! I had to wait 1 1/2 weeks to go to mini in regards to it and they told me the car hasn't enough miles on it that the factory guarantee has to cover it!!! 2 full weeks of headache and extra costs! Which could have been prevented if the dealer would have done his job right! Btw: still waiting for my floor mat.

Working with Ramon on a car and had to go to lunch, called backed and explained I didn't have an issue with the car just the $795 dealer fee. He was... going to talk to his manager to see what they could do. Show up later presented with a full price on car plus all fees and no discount??? They I stood up to leave as he was wasting my time. Ramon got pretty upset and very unprofessional.

RPT Sales and Leasing gets my recommendation on any day of the week. From Sales to Finance the process was genuine, extremely informative, and diligent... throughout. I was in a sticky situation and I walked away, no correct that, drove away more than satisfied. They truly are caring professionals and great at what they do.

DON’T WASTE YOUR TIME. This place is as sketchy as they come. As I read the reviews on here I see a pattern very similar to my experience. I drove over... 2 hours for an appointment to look at a car. Before we even arrived they called and told us someone else was looking at the car. First clue they were sketchy. We get there and find that someone else (too obviously it was an emoloyee) was test driving the car. Really? Come on... the miles in the car were very low, however the brakes and rotors were destroyed. Not possible On a car supposedly under 30,000 miles. Then they came out with some sketchy car fax report saying our trade in was wrecked. I already had a clean car fax report on my car. We walked out. Not sure what they are trying to accomplish here but it isnt being honest.

DON'T WASTE YOUR TIME. This place is as sketchy as they come. As I read the reviews on here I see a pattern very similar to my experience. I drove over... 2 hours for an appointment to look at a car. Before we even arrived they called and told us someone else was looking at the car. First clue they were sketchy. We get there and find that someone else (too obviously it was an emoloyee) was test driving the car. Really? Come on... the miles in the car were very low, however the brakes and rotors were destroyed. Not possible On a car supposedly under 30,000 miles. Then they came out with some sketchy car fax report saying our trade in was wrecked. I already had a clean car fax report on my car. We walked out. Not sure what they are trying to accomplish here but it isnt being honest.

RPT Sales and Leasing gets my recommendation on any day of the week. From Sales to Finance the process was genuine, extremely informative, and diligent... throughout. I was in a sticky situation and I walked away, no correct that, drove away more than satisfied. They truly are caring professionals and great at what they do.

The worst Service ever, they don't fulfill their commitments. I spent three weeks in the process to buy, they just blamed Capital one.m

Eduardo was great. Really worked with us about price and financing. The reason for the four stars was the loan officer. He tried to put in GAP insurance... on the contract when I did not request it. They (RPT) knew that the loan is temporary and I stated that I have the cash to pay off the loan in a few weeks. I didn't want to wait for the money so I got a loan to purchase the car that day. I will say that of the cars I looked at; RPT has quality vehicles. I searched a few other dealers and was appalled at the condition of the vehicles being offered.

We purchased a jeep here yesterday and I have to say my husband and I agreed it was the most pleasant car buying experience we have ever had. We have purchased... many cars throughout the years so we are far from strangers to the car sales pitch at dealerships. After doing our research beforehand and checking out the Carfax online we were confident we were getting a good deal. I was skeptical of the dealership after seeing some of the reviews online but the dealership was great. Everyone was so nice, there was no pressure, no haggling and Brian and Javier who we worked with were both professional and genuinely nice guys. We will not hesitate to come here again to buy a car.

Worst experience ever buying a car. Saw a car on car guru called and spoke to Javier on Saturday before setting up an appointment I asked if the price... was negotiable and was told yes (lie number one). Set a time to view the car on Monday. Had the unfortunate experience of meeting Buck aka Ashton. Was rude from the get go. Wife test drive the car and he completely rude saying "Hello I told you to turn". Also was busy talking about some Military officer who wanted a free car ( most likely another bunch of lies). and the president of Advent Health (also most likely a lie) Then when we went inside and I, expecting to negotiate on the car based on both what Javier said and what Ashton said (he has said there was a few hundred dollars) made an offer. Ashton first refused to bring it back to finance and then said after that he would but there would be no deal. Then he came back and said they wouldn't negotiate. I asked to speak with Javier who I explained everything to. He immediately said Ashton wouldn't do something like that and they don't negotiate (lie number 2). What a waste of a day. Typical bate and switch. Don't go here. You can do better at Carmax or anywhere else but here. They are dishonest and categorical are the stereotypical used car salesmen.