Our salesperson Mohammed Islam was very patient and explained everything in full detail. He went above and beyond to make us satisfied and happy with our... entire leasing experience. We highly recommend seeing Mohammed at Acura of Huntington for your next Acura lease or purchase. In addition to Mohammed, the managers Joseph Bellavia and Warren Stemke went above and beyond. It was a great experience and we can't thank them all enough.
Process was easy and hassle free. My only complaint is that the 3rd party the dealership uses did not do a good job of prepping the car. But the dealership... agreed to rectify the situation at no cost. Overall I recommend.
Great experience. I bought a used TLX. Dennis was my salesperson and did a great job!! I would definitely recommend him to a friend looking to purchase... a vehicle.
I spoke to Maria on the phone before going to purchase my vehicle, she was very helpful and great overall until I arrived at the dealership and met Annaliese... Maue. She lied, she tried to scam and force me into purchasing a "warranty" that I didn't want, ask for or was even offered.
These guys are really good and get the job done. We all know the dealership service dept is in business to sell services, and follow the Acura maintenance... schedule. Maintenance service prices are not cheap, but are required to keep your your Acura running for many thousands of miles. You have three options- go to a local guy and pay less while maybe not getting the exact service you need, do it your self on fluids save $$$$ but you have a mess and need time and space, or use the dealer. Charlie and team are really good- and always provide suggestions on service based on mileage and service schedules. You pay what you get - no bargains but if you have an issue Charlie and team will make it right.
Came in to look at a pre-owned Mercedes ML350. The sales person that helped us was courteous and helped us to reach a deal. Agreed on a price and a value... for my trade in. Completed most of the paper work to purchase the car and financing. Ended up financing through our own bank and didn't opt into their warranty. Told us to come in a couple days later to finalize the sale and to take the car home. Came back on the date and time they told us just for them to say that we can't give you the amount we agreed on for the trade in. Dropped the trade in value by a 1000 dollars. Didn't know that that's how car dealerships worked now a days. Spend a couple hours negotiating with rep and manger just to have it changed the day you come to sign and pick up the car. I guess since we didn't sign up for the extended warranty or financing through them, they wanted to take more cash from us upfront. Horrible experience and a complete waste of time. Only positive outlook was the sales rep was a good guy. Courteous and worked hard to get us a deal that worked for both sides. Manager and finance woman were the opposite.
Fast and efficient , respectful and communicated what the problem was quickly with a plan to fix. Left feeling completely satisfied and will continue... to travel all the way there for future needs.
What an absolute pleasant and stress free experience buying my 2015 Acura! Arianna and her team were incredible. They made sure everything I had concerns... about were taken care of and there was no pressure throughout the entire process. 10/10 would remmend to anyone!
Customers beware and how bad this place is turned into.... I don't even think one star justifies experience I had with this dealership today. I will never... step foot in this dealership again after General manager Joseph Bellavia ordered the assistant Service Manager Charles Wiener do not service my 2014 TL for oil change and New York State inspection today 3/17/2018. The two main reasons the General manager Joseph Bellavia ordered to refuse to serve my 2014 Acura TL are: 1, after I questioned about my last oil change which dealer put in the wrong oil, 0-W20 instead of 5-W20 for my Acura TL SH-AWD. I entrusted this dealer and never questioned anything were done on the past. Until before today’s service appointment, I looked at my last oil change record done in this dealer and found the dealer put wrong engine oil to my Acura TL SH-AWD. I brought this issue to Mr. Weiner & Mr. Bellavia and expressed my very unsatisfied that this simple oil change could get so wrong. Mr. Weiner and Mr. Bellavia had no an apology for the mistake done in this dealer. Instead, both defended this mistake and said 0-5W will be fine for SH-AWD engine or there was 5-W20 oil used, etc. At the end, the general manager Mr. Bellavia had feeling I will not give the dealer a good review for today’s service if my Acura TL were serviced, when I receive the service questionnaires. 2, I didn’t purchase my Acura TL from this Huntington dealer in order to honor other Acura dealer’s coupon as promised at last service. On the past, I always got calls from the Charles after each service to give them highest rating on review. I did a five stars review for them. NOW YOU KNOW HOW THESE FIVE STARS REVIEWS COME FROM.
This was my first car purchase in 13 years!!! I set out knowing what I was looking for. I also knew that it wasn’t going to be easy for me since I had... never had a car loan before. Bruce made the car buying experience stress free and handled everything with white glove service. His knowledge of the car, his understanding of what I could afford, and overall his professionalism made this an easy feat. I’m beyond happy with Bruce and Acura of Huntington.