Ogden Lincoln Of Westmont

Would give this place a zero star if possible. Bought a 1 yr old Black Label MKZ ("like new") from them (sight unseen) for my parents and had... it delivered to PA. After making payment, there was no communication regarding transport. Well, no news for 2 weeks and when it finally arrived, the car arrived dead on arrival. They tried to blame it on the transport co. (that they booked), then tried to blame the local Lincoln dealer for doing un-necessary repair. Despite multiple attempts, sales mgr would never call back. To add insult to injury, no owners manuals were delivered with the car and they wouldn't even send out a replacement set (despite saying otherwise). With so much electronics, it is incredibly difficult to navigate the car's features with some documentation. I finally bought a set on Ebay. Writing this so that hopefully others are spared this nightmare dealer experience.

I'm from out of state and was told on a Thursday that used MKZ was available. Salesman sent several pics and we agreed on price. He said if I would send... him my credit card info that evening (thursday), he would hold the car and not be sold to anyone else. I sent that to him thursday evening. I applied for the loan at my credit union on Friday. They then charged my credit card for $1,000 and provided a receipt on Saturday. Salesmen texted me the buyer's order on Saturday. I was told by the salesman on Monday that, "oh sorry, another new salesman already sold the car and didn't put it into the system." WOW! Out of state buyers, beware!

We had a good experience buying a certified - Lincoln MKZ. The car was clean and ready to leave the lot when we arrived. The price was fair and everyone... we dealt with was helpful and honest.

Very professional in delivering great assistance to me as I was considering purchasing a car from them. I would definitely deal with this dealer again.

Had an amazing experience with Ted Korda. He was very helpful and knowledgeable about the Lincoln Continental Reserve . He was very friendly easy to speak... with and also very knowledgeable on cars was amazing...

Ted Korda is great. helped me out when I didn't think I was helpable. Super patient, very kind, and a generally great person to be with. Ogden Lincoln... of Westmont is my car dealer for as long as I live near it and as long as he works there.

I called ahead of time to make sure my salesperson would be there. He was not available when I arrived. I was given to another salesperson. Not so bad.... He was very energetic and helped me out tremendously. He was eager to answer my questions. I was able to look over the vehicle. I was pleased with it. When I came to ask about pricing, my representative said don't even think about asking $2000 or $3000 off the price. We price them closely. This was a turn off. As far as I know in buying a car or a house: I present a price and the dealer either accepts it or rejects it or counters. That is how we buy things. It is unsettling to me to think that the salesperson would tell me how to price a vehicle. I had in my mind what price I am willing to pay. I found the same vehicle with 12000 less miles on it for the same price. I can't wait for him to call me back. I will see where we go from here.

Feels like they dont care what you asking. They all want to hear when you are coming to drive test, This is why did not even go check their car.

Let me start by saying .. buying a car for me is like going to the dentist with a tooth ache! The guys at Westmont Lincoln were AWESOME! Jeremy and Josh... made the process comfortable, fast and with no nonsense. They went out of there way from start to finish finding my family a great deal on a used Lincoln Navigator. Never felt any pressure or question about whether they were being open, fair and honest with the purchase. Love the new ride and look forward to stopping in to see them when coming in for routine maintenance! Thanks for the great service!!

Saw car online and got a call from Jeremy the salesman put a deposit down to hold the car and drove out looked at it bought it drove it home. Very satisfying... experience.