Reviews
Routine service
Straightforward and friendly service. They made an extra effort to fit existing parts rather than replace them with new ones. If was a small savings but showed good consideration for the customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive five-star review! We truly appreciate your kind words and look forward to working with you again in the future!
unknown
All work was completed as requested. Personnel were friendly and upbeat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the excellent five-star review, Andrew! We're so happy to hear you had a pleasant experience at our dealership!
I just had the worst experience with Paul Miller...
I just had the worst experience with Paul Miller Volkswagen and I was trying to be a repeat customer. I had bought a Jetta from them back in 2018 and had a wonderful experience. The salesman I bought the car from is no longer there. In my current experience and in my opinion, the salesman was very dismissive and not at all helpful. I called the GM (Edward Schoonmaker) of the dealership and left a message to discuss. He did not return my call. HORRIBLE! HORRIBLE! HORRIBLE! Go to Flemington VW. They know how to treat a customer well.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide your feedback. We are sorry we missed the opportunity but we look forward to assisting you again in the future.
You will never assist me in the future since I will never again be bringing my business to people who (in my opinion) don’t care about their customers. For anyone looking to purchase a VW, as I said before, go to Flemington VW.
VW Atlas purchase
Great experience all around. We werent pushed into buying anything we didnt want or need. Excellent service and support.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the excellent five-star review!
Recent lease customer
Ed and his team were amazing and were very flexible with my needs. Their office was practicing safe social distancing and following guidelines for a safe and easy transaction. Im more than happy with my choice for my lease dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the excellent five-star review!
Wonderful experience!!
Ive purchase a number of new and used cars in my life and this was by far the easiest and most transparent purchase Ive ever made. The price was fair. The salesman, Ron Scheffield, was wonderful. The car was exactly what we wanted. There was no pressure and all made sure we were completely satisfied before we signed the paperwork.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, thank you for the exceptional five-star review! We're happy to hear your experience with us was a good one and we look forward to seeing you again in the future!
Warranty service performed
Came in for a minor recall item. They did the work .
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great feedback!
Treated excellently
Our experience was excellent from start to finish. We leased an Arteon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for the excellent feedback, Richard!
My 2006 VW Phaeton repair
Paul Miller VW in Bernardsville diagnosed and repaired my car quickly and as promised. They kept me informed as to the progress of the repairs and finished my car before the weekend. I will only take my car to Paul Miller VW for needed service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sheldon, we appreciate you taking the time to provide such great feedback! We look forward to working with you again in the future!
2015 V6 Passat
Ron Sheffield was simply outstanding! Incredible personality and professionalism made the buying experience for my sons first car a total pleasure. Ron was a man of his word, and did everything he said he would do, a rate quality. We came from over an hour away which made that very important. Ron... thank-you on behalf of Ethan and myself!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the excellent five-star review, Dan! We're happy to hear that Ron was able to provide you with exceptional service. We look forward to seeing you again in the future!