Alan Webb Chevrolet

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4.7
(1,079 reviews)
Visit Alan Webb Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (866) 934-8748 (866) 934-8748
Used (866) 928-9159 (866) 928-9159
Service (888) 348-1087 (888) 348-1087

Inventory

See all 125 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2012.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs.
Vancouver's Friendliest Dealer

Service center

Phone number (888) 348-1087

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 31 employees View less employees

Reviews

4.7
(1,079 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alan Webb Chevrolet from DealerRater.

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5.0

Had a great experience.

Had a great experience. The least amount of time I have ever spent buying a vehicle, and that’s a good thing.

5.0

Had a great experience.

Had a great experience. The least amount of time I have ever spent buying a vehicle, and that’s a good thing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gregory, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a quick, smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Team at Alan Webb Chevrolet

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1.0

If I could give them negative stars, I would.

If I could give them negative stars, I would. Worst dealership experience I have ever had. They sold us a broken vehicle, claimed they couldn’t reproduce the issue and therefore couldn’t fix it, then when asked to trade in 2.5 months later and told us the “not broken” vehicle had lost 12k in value. The one person at this business who was helpful was Jamie, who truly tried to do her best to assist in our trade in, including coming in on her day off.

1.0

If I could give them negative stars, I would.

If I could give them negative stars, I would. Worst dealership experience I have ever had. They sold us a broken vehicle, claimed they couldn’t reproduce the issue and therefore couldn’t fix it, then when asked to trade in 2.5 months later and told us the “not broken” vehicle had lost 12k in value. The one person at this business who was helpful was Jamie, who truly tried to do her best to assist in our trade in, including coming in on her day off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Team at Alan Webb Chevrolet

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5.0

I had a great experience at Alan Webb.

I had a great experience at Alan Webb. Jamie was my salesperson and she did a super nice job helping me out. I felt like I got a great deal without a bunch of hassles and no pressure at all. Dave, in the finance department, was also very helpful and no pressure either. Both of them answered my questions, showed me my options and let me decide what were the best options for me.

5.0

I had a great experience at Alan Webb.

I had a great experience at Alan Webb. Jamie was my salesperson and she did a super nice job helping me out. I felt like I got a great deal without a bunch of hassles and no pressure at all. Dave, in the finance department, was also very helpful and no pressure either. Both of them answered my questions, showed me my options and let me decide what were the best options for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, David! Thank you for taking the time to write about your experience. It's great to know Jamie, Dave and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Alan Webb Chevrolet

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5.0

We purchased our last vehicle with this dealership and

We purchased our last vehicle with this dealership and probably will do business with them again.

5.0

We purchased our last vehicle with this dealership and

We purchased our last vehicle with this dealership and probably will do business with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Alan Webb Chevrolet

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5.0

Alan Webb had great deals, Travis Z was amazing!

Alan Webb had great deals, Travis Z was amazing! It was such a quick turn around and we got a great deal!

5.0

Alan Webb had great deals, Travis Z was amazing!

Alan Webb had great deals, Travis Z was amazing! It was such a quick turn around and we got a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We loved reading this review! Happy customers are our aim, and it appears Travis really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Team at Alan Webb Chevrolet

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5.0

The sales and finance people were all very nice.

The sales and finance people were all very nice. The 10 year old car purchased was well cleaned and in great condition.

5.0

The sales and finance people were all very nice.

The sales and finance people were all very nice. The 10 year old car purchased was well cleaned and in great condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and congratulations on your new car. Sincerely, The Team at Alan Webb Chevrolet

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5.0

Our experience was great.

Our experience was great. Bo was not pushy but very informative. He kept his word and communicated with us regularly. He definitely fostered trust and was a big help in the process.

5.0

Our experience was great.

Our experience was great. Bo was not pushy but very informative. He kept his word and communicated with us regularly. He definitely fostered trust and was a big help in the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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4.0

Takes to long to buy a vehicle.

Takes to long to buy a vehicle...To much walking back and forth, Get everyone sitting at one table,

4.0

Takes to long to buy a vehicle.

Takes to long to buy a vehicle...To much walking back and forth, Get everyone sitting at one table,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review. We do appreciate your patience for the extended wait that you encountered during your purchasing experience. We strive to provide excellent customer service, and we hope that this was the case for you other than the wait. Please let us know if there's anything else we can do for you. Sincerely, The Team at Alan Webb Chevrolet

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5.0

Everything was great!

Everything was great! I knew what I wanted, took a test drive, and made a good deal pretty quickly. No pressure from anyone, from salesman to sales manager to finance. Would definitely buy from them again!

5.0

Everything was great!

Everything was great! I knew what I wanted, took a test drive, and made a good deal pretty quickly. No pressure from anyone, from salesman to sales manager to finance. Would definitely buy from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Team at Alan Webb Chevrolet

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5.0

Enjoyed working with Travis and when need car in future

Enjoyed working with Travis and when need car in future will work with again.Thanks

5.0

Enjoyed working with Travis and when need car in future

Enjoyed working with Travis and when need car in future will work with again.Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review and shoutout for Travis! We really appreciate your business. Sincerely, The Team at Alan Webb Chevrolet

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