Reviews
Write a reviewHad a great experience.
Had a great experience. The least amount of time I have ever spent buying a vehicle, and that’s a good thing.
Had a great experience.
Had a great experience. The least amount of time I have ever spent buying a vehicle, and that’s a good thing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gregory, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a quick, smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Team at Alan Webb Chevrolet
If I could give them negative stars, I would.
If I could give them negative stars, I would. Worst dealership experience I have ever had. They sold us a broken vehicle, claimed they couldn’t reproduce the issue and therefore couldn’t fix it, then when asked to trade in 2.5 months later and told us the “not broken” vehicle had lost 12k in value. The one person at this business who was helpful was Jamie, who truly tried to do her best to assist in our trade in, including coming in on her day off.
If I could give them negative stars, I would.
If I could give them negative stars, I would. Worst dealership experience I have ever had. They sold us a broken vehicle, claimed they couldn’t reproduce the issue and therefore couldn’t fix it, then when asked to trade in 2.5 months later and told us the “not broken” vehicle had lost 12k in value. The one person at this business who was helpful was Jamie, who truly tried to do her best to assist in our trade in, including coming in on her day off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Team at Alan Webb Chevrolet
I had a great experience at Alan Webb.
I had a great experience at Alan Webb. Jamie was my salesperson and she did a super nice job helping me out. I felt like I got a great deal without a bunch of hassles and no pressure at all. Dave, in the finance department, was also very helpful and no pressure either. Both of them answered my questions, showed me my options and let me decide what were the best options for me.
I had a great experience at Alan Webb.
I had a great experience at Alan Webb. Jamie was my salesperson and she did a super nice job helping me out. I felt like I got a great deal without a bunch of hassles and no pressure at all. Dave, in the finance department, was also very helpful and no pressure either. Both of them answered my questions, showed me my options and let me decide what were the best options for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, David! Thank you for taking the time to write about your experience. It's great to know Jamie, Dave and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Alan Webb Chevrolet
We purchased our last vehicle with this dealership and
We purchased our last vehicle with this dealership and probably will do business with them again.
We purchased our last vehicle with this dealership and
We purchased our last vehicle with this dealership and probably will do business with them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Alan Webb Chevrolet
Alan Webb had great deals, Travis Z was amazing!
Alan Webb had great deals, Travis Z was amazing! It was such a quick turn around and we got a great deal!
Alan Webb had great deals, Travis Z was amazing!
Alan Webb had great deals, Travis Z was amazing! It was such a quick turn around and we got a great deal!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We loved reading this review! Happy customers are our aim, and it appears Travis really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Team at Alan Webb Chevrolet
The sales and finance people were all very nice.
The sales and finance people were all very nice. The 10 year old car purchased was well cleaned and in great condition.
The sales and finance people were all very nice.
The sales and finance people were all very nice. The 10 year old car purchased was well cleaned and in great condition.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and congratulations on your new car. Sincerely, The Team at Alan Webb Chevrolet
Our experience was great.
Our experience was great. Bo was not pushy but very informative. He kept his word and communicated with us regularly. He definitely fostered trust and was a big help in the process.
Our experience was great.
Our experience was great. Bo was not pushy but very informative. He kept his word and communicated with us regularly. He definitely fostered trust and was a big help in the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Takes to long to buy a vehicle.
Takes to long to buy a vehicle...To much walking back and forth, Get everyone sitting at one table,
Takes to long to buy a vehicle.
Takes to long to buy a vehicle...To much walking back and forth, Get everyone sitting at one table,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review. We do appreciate your patience for the extended wait that you encountered during your purchasing experience. We strive to provide excellent customer service, and we hope that this was the case for you other than the wait. Please let us know if there's anything else we can do for you. Sincerely, The Team at Alan Webb Chevrolet
Everything was great!
Everything was great! I knew what I wanted, took a test drive, and made a good deal pretty quickly. No pressure from anyone, from salesman to sales manager to finance. Would definitely buy from them again!
Everything was great!
Everything was great! I knew what I wanted, took a test drive, and made a good deal pretty quickly. No pressure from anyone, from salesman to sales manager to finance. Would definitely buy from them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Team at Alan Webb Chevrolet
Enjoyed working with Travis and when need car in future
Enjoyed working with Travis and when need car in future will work with again.Thanks
Enjoyed working with Travis and when need car in future
Enjoyed working with Travis and when need car in future will work with again.Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review and shoutout for Travis! We really appreciate your business. Sincerely, The Team at Alan Webb Chevrolet