Reviews
Tyler was fantastic.
Tyler was fantastic. He guided me throughout the whole process making my selection of vehicle perfect for me!
Tyler was fantastic.
Tyler was fantastic. He guided me throughout the whole process making my selection of vehicle perfect for me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Breen Heiman. Thank you very much for your 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Tyler here at Baxter Ford Papillion. If you have any questions, please do not hesitate to reach out and we'd be happy to assist. Have a fantastic rest of your day! - Rickey Menicucci, General Manager
After calling multiple local Ford dealers and getting
After calling multiple local Ford dealers and getting frustrated with a lack of urgency and bad pricing, working with Tyler Engelbart at Baxter Ford Papillion was a breath of fresh air. He gave me a solid, straightforward deal right from the start and made the entire process incredibly easy. I was in and out in about an hour. Highly recommend Tyler and the Baxter Ford Papillion team!
After calling multiple local Ford dealers and getting
After calling multiple local Ford dealers and getting frustrated with a lack of urgency and bad pricing, working with Tyler Engelbart at Baxter Ford Papillion was a breath of fresh air. He gave me a solid, straightforward deal right from the start and made the entire process incredibly easy. I was in and out in about an hour. Highly recommend Tyler and the Baxter Ford Papillion team!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, Samuel! Thank you for your business and for taking the time to leave us a 5-star review. I am very pleased to hear that Tyler was able to turn your car buying experience into such a positive here at Baxter Ford Papillion. Please do not hesitate to reach out if there is anything else that we can do to assist. Have an amazing rest of your day. - Rickey Menicucci, General Manager
My husband and I had a great experience working with
My husband and I had a great experience working with Ryan. He was very professional and got all the answers we needed.
My husband and I had a great experience working with
My husband and I had a great experience working with Ryan. He was very professional and got all the answers we needed.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy we were able to help you out! Rickey Menicucci General Manager
I was in a pickle with my previous vehicle and needed to
I was in a pickle with my previous vehicle and needed to get out of it. Megan Authier and Rick Menicucci went out of their way to get me into a new car with a MUCH better payment. Very personable and was such an easy/quick process. Dealership was clean and the employees were all so nice. 10/10 recommend Baxter Ford Papillion, Megan and Rick!
I was in a pickle with my previous vehicle and needed to
I was in a pickle with my previous vehicle and needed to get out of it. Megan Authier and Rick Menicucci went out of their way to get me into a new car with a MUCH better payment. Very personable and was such an easy/quick process. Dealership was clean and the employees were all so nice. 10/10 recommend Baxter Ford Papillion, Megan and Rick!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bailey E, we're so glad that we were able to go above and beyond your expectations! Rickey Menicucci General Manager
Set up a test drive, car was ready and running for us.
Set up a test drive, car was ready and running for us. They let us drive it by ourselves. We were gone for about 45 minutes, no problem. Salesman answered all our questions , no pressure. Go visit for yourself, we had a great experience.
Set up a test drive, car was ready and running for us.
Set up a test drive, car was ready and running for us. They let us drive it by ourselves. We were gone for about 45 minutes, no problem. Salesman answered all our questions , no pressure. Go visit for yourself, we had a great experience.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate your positive review about your recent experience with us! Rickey Menicucci General Manager
After 2 previous purchases, and 18 months of shopping for
After 2 previous purchases, and 18 months of shopping for a Bronco, I returned to Baxter Pap. Mistake. All salesmen are now "sales managers". My 24 year old sales manager told me "Ford doesn't offer Employee Pricing on the Big Bend. Oh, really? Even the finance "managers" I've worked with before, had better things to do during my 3 visits. The GM never replied to my emails. (so don't ask me to write you again here) My anger is gone, and now I'm just disappointed. But things turned out great. After several emails and a couple phone calls over a 5 hour period, I bought a new 2025 Bronco Big Bend (WITH EMP PRICING) from another dealer in Blair. There, I got the treatment I should have gotten from Baxter Pap. And, saved over $4,000, to boot! Thanks, Blair!
After 2 previous purchases, and 18 months of shopping for
After 2 previous purchases, and 18 months of shopping for a Bronco, I returned to Baxter Pap. Mistake. All salesmen are now "sales managers". My 24 year old sales manager told me "Ford doesn't offer Employee Pricing on the Big Bend. Oh, really? Even the finance "managers" I've worked with before, had better things to do during my 3 visits. The GM never replied to my emails. (so don't ask me to write you again here) My anger is gone, and now I'm just disappointed. But things turned out great. After several emails and a couple phone calls over a 5 hour period, I bought a new 2025 Bronco Big Bend (WITH EMP PRICING) from another dealer in Blair. There, I got the treatment I should have gotten from Baxter Pap. And, saved over $4,000, to boot! Thanks, Blair!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Purchased a new 150 no rush or pressure a great place to
Purchased a new 150 no rush or pressure a great place to buy a car
Purchased a new 150 no rush or pressure a great place to
Purchased a new 150 no rush or pressure a great place to buy a car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ken, we really appreciate your feedback! Rickey Menicucci General Manager
Sales and Finance department were the most friendly and
Sales and Finance department were the most friendly and helpful I have ever dealt with. I will definitely go back for my next vehicle and they have my recommendation to anyone looking to make auto purchase.
Sales and Finance department were the most friendly and
Sales and Finance department were the most friendly and helpful I have ever dealt with. I will definitely go back for my next vehicle and they have my recommendation to anyone looking to make auto purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Myrle Cunningham, we're glad you had such a wonderful experience with us! Rickey Menicucci General Manager
Vinny/Vincent was absolutely wonderful helping my young
Vinny/Vincent was absolutely wonderful helping my young son at 20 purchasing a vehicle on his own. I couldn't be more grateful! Thank you Vincent! 5 stars all around!
Vinny/Vincent was absolutely wonderful helping my young
Vinny/Vincent was absolutely wonderful helping my young son at 20 purchasing a vehicle on his own. I couldn't be more grateful! Thank you Vincent! 5 stars all around!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there Robyn, thank you for taking the time to let us know how we did and for giving us a 5-star rating. We certainly do appreciate it! I am pleased to hear that Vincent was able to take such good care of your son during his visit here and made it an enjoyable car buying experience. If either of you ever need anything else, please do not hesitate to reach out and we would be happy to assist. Take care and have a great rest of your day. Thank you again! -Rickey Menicucci, General Manager
One of the smoothest vehicle transactions I have ever
One of the smoothest vehicle transactions I have ever been part of! Mason, Ben, and Ben were top notch!!
One of the smoothest vehicle transactions I have ever
One of the smoothest vehicle transactions I have ever been part of! Mason, Ben, and Ben were top notch!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a review for us at Baxter Ford Papillion. We're happy we could meet your expectations! Rickey Menicucci General Manager