Skip to main content

Baxter Ford Papillion

(326 reviews)
Visit Baxter Ford Papillion
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (877) 365-9454 (877) 365-9454
Used (877) 535-4300 (877) 535-4300

Inventory

See all 432 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since August 2020.
Baxter Ford Papillion located in Omaha NE is your source for Ford cars trucks vans and SUVs. At our dealership you?ll find a wide assortment of automotive products and services including certified pre-owned cars and new Ford vehicles. We encourage you to browse our inventory online and to visit our showroom and see our financing options. Call us to schedule a test drive in one of our many Ford vehicles today!
Drive.

Service center

Phone number (866) 901-2781

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baxter Ford Papillion from DealerRater.

Want to share your experience with this dealership?

Write a review

Anissa and Vinny took great care of us. We extremely helpful and courteous. We got a beautiful F-150 at a great deal. We got in and out in record time. We definitely recommend doing business here with these two fine folks.

Anissa and Vinny took great care of us. We extremely helpful and courteous. We got a beautiful F-150 at a great deal. We got in and out in record time. We definitely recommend doing business here with these two fine folks.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello there, thank you for your business and for taking the time to leave us a 5-star review. We truly appreciate it! I'm glad to hear Anissa and Vincent were able to take such great care of you both and made the whole truck-buying process a positive experience. That's exactly what we strive for. We're grateful you chose Baxter, and we hope that you all are enjoying your new Ford F150! If you ever need anything else, please do not hesitate to reach out. We are always happy to help. Have a wonderful rest of your day. - Rickey Menicucci, General Manager

Show full review

Travis was our service man. He was great, we have had him before and he is very informative and tells us everything we need to know. Great service every time.

Travis was our service man. He was great, we have had him before and he is very informative and tells us everything we need to know. Great service every time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, Molly. Thank you for your 5-star review; we truly appreciate your feedback. I'm delighted to hear that Travis was able to take such great care of your vehicle's service repairs and made your experience here an excellent one. If you need anything else, please don't hesitate to reach out. Have a great rest of your day! - Rickey Menicucci, General Manager

Show full review

Sales staff went above and beyond helping me locate a vehicle, keeping contact to get paperwork and a missing key to me, and helping find a pair of glasses I stupidly forgot in my trade in a week after the deal. Very easy, smooth, pleasant experience all around!

Sales staff went above and beyond helping me locate a vehicle, keeping contact to get paperwork and a missing key to me, and helping find a pair of glasses I stupidly forgot in my trade in a week after the deal. Very easy, smooth, pleasant experience all around!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello there Tucker, thank you for your business and for taking the time to give us your 5-star review. We truly appreciate it! I’m pleased to hear that Anissa provided you with an efficient and enjoyable truck-buying experience. Please do not hesitate to reach out if there is anything else that we can do to assist. We look forward to working with you again in the future, but until then, take care and have a fantastic rest of your day. - Rickey Menicucci, General Manager

Show full review

I drove from Indiana to Nebraska to buy my truck! Baxter was great to work with! Hats off to Anissa and Ben for the great service!

I drove from Indiana to Nebraska to buy my truck! Baxter was great to work with! Hats off to Anissa and Ben for the great service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Eric, thank you for your business and for taking the time to leave us a 5-star review. We truly appreciate it! I'm glad to hear that Anissa and Ben took such great care of you and made your whole truck-buying process a positive experience. That's exactly what we strive for. We're grateful you chose Baxter, and we hope that you all are enjoying your new Ford F250! If you ever need anything else, please do not hesitate to reach out. We are always happy to help. Have a wonderful rest of your day. - Rickey Menicucci, General Manager

Show full review

Travis was great to work with. The work that was done was professional. I always go to Baxter in Papillion for my needs

Travis was great to work with. The work that was done was professional. I always go to Baxter in Papillion for my needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you very much for your kind 5-star review; your feedback means a great deal to us. I'm delighted to hear that Travis was able to take such great care of you and your vehicles' service needs efficiently and in a timely manner. If you need anything else, please don't hesitate to reach out. We look forward to working with you again in the future but until then, take care, and have a great rest of your day! - Rickey Menicucci, General Manager

Show full review

It has been so easy to work with Vincent- he provided straight forward info and we were ready to complete the deal.

It has been so easy to work with Vincent- he provided straight forward info and we were ready to complete the deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello there Jeanne, thank you for your business and for taking the time to give us your 5-star review. We truly appreciate it! I am very pleased to hear that Vincent was able to make your car buying experience a smooth and effortless one. Please do not hesitate to reach out if there is anything else that we can do to assist. We look forward to working with you again in the future, but until then, take care and have a fantastic rest of your day.  - Rickey Menicucci, General Manager

Show full review

Working with Anissa at Baxter Ford Papillion made the car buying process simple and easy. Took most of the stress from such a big purchase, one of the smoothest experiences I've had. Definitely recommend working with her.

Working with Anissa at Baxter Ford Papillion made the car buying process simple and easy. Took most of the stress from such a big purchase, one of the smoothest experiences I've had. Definitely recommend working with her.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you so much for your 5-star review. Your kind words mean a great deal to our team, and we truly appreciate your support. I am thrilled to hear that you had such a great experience here with Anissa and that she was able to find the perfect vehicle to fit your needs. We look forward to serving you again in the future. Until then, take care, and have a fantastic rest of your day.  - Rickey Menicucci, General Manager

Show full review

Tyler was fantastic. He guided me throughout the whole process making my selection of vehicle perfect for me!

Tyler was fantastic. He guided me throughout the whole process making my selection of vehicle perfect for me!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, Breen Heiman. Thank you very much for your 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Tyler here at Baxter Ford Papillion. If you have any questions, please do not hesitate to reach out and we'd be happy to assist. Have a fantastic rest of your day! - Rickey Menicucci, General Manager

Show full review

After calling multiple local Ford dealers and getting frustrated with a lack of urgency and bad pricing, working with Tyler Engelbart at Baxter Ford Papillion was a breath of fresh air. He gave me a solid, straightforward deal right from the start and made the entire process incredibly easy. I was in and out in about an hour. Highly recommend Tyler and the Baxter Ford Papillion team!

After calling multiple local Ford dealers and getting frustrated with a lack of urgency and bad pricing, working with Tyler Engelbart at Baxter Ford Papillion was a breath of fresh air. He gave me a solid, straightforward deal right from the start and made the entire process incredibly easy. I was in and out in about an hour. Highly recommend Tyler and the Baxter Ford Papillion team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello there, Samuel! Thank you for your business and for taking the time to leave us a 5-star review. I am very pleased to hear that Tyler was able to turn your car buying experience into such a positive here at Baxter Ford Papillion. Please do not hesitate to reach out if there is anything else that we can do to assist. Have an amazing rest of your day. - Rickey Menicucci, General Manager

Show full review

My husband and I had a great experience working with Ryan. He was very professional and got all the answers we needed.

My husband and I had a great experience working with Ryan. He was very professional and got all the answers we needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy we were able to help you out! Rickey Menicucci General Manager

Show full review
See all 326 reviews