Reviews
Purchased a new 150 no rush or pressure a great place to
Purchased a new 150 no rush or pressure a great place to buy a car
Purchased a new 150 no rush or pressure a great place to
Purchased a new 150 no rush or pressure a great place to buy a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ken, we really appreciate your feedback! Rickey Menicucci General Manager
Sales and Finance department were the most friendly and
Sales and Finance department were the most friendly and helpful I have ever dealt with. I will definitely go back for my next vehicle and they have my recommendation to anyone looking to make auto purchase.
Sales and Finance department were the most friendly and
Sales and Finance department were the most friendly and helpful I have ever dealt with. I will definitely go back for my next vehicle and they have my recommendation to anyone looking to make auto purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Myrle Cunningham, we're glad you had such a wonderful experience with us! Rickey Menicucci General Manager
Vinny/Vincent was absolutely wonderful helping my young
Vinny/Vincent was absolutely wonderful helping my young son at 20 purchasing a vehicle on his own. I couldn't be more grateful! Thank you Vincent! 5 stars all around!
Vinny/Vincent was absolutely wonderful helping my young
Vinny/Vincent was absolutely wonderful helping my young son at 20 purchasing a vehicle on his own. I couldn't be more grateful! Thank you Vincent! 5 stars all around!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there Robyn, thank you for taking the time to let us know how we did and for giving us a 5-star rating. We certainly do appreciate it! I am pleased to hear that Vincent was able to take such good care of your son during his visit here and made it an enjoyable car buying experience. If either of you ever need anything else, please do not hesitate to reach out and we would be happy to assist. Take care and have a great rest of your day. Thank you again! -Rickey Menicucci, General Manager
One of the smoothest vehicle transactions I have ever
One of the smoothest vehicle transactions I have ever been part of! Mason, Ben, and Ben were top notch!!
One of the smoothest vehicle transactions I have ever
One of the smoothest vehicle transactions I have ever been part of! Mason, Ben, and Ben were top notch!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a review for us at Baxter Ford Papillion. We're happy we could meet your expectations! Rickey Menicucci General Manager
My daughter and I decided to continue looking for her
My daughter and I decided to continue looking for her first car. We chose Baxter Ford Papillion and we were greeted by Lexi. Lexi listened patiently, understood our needs and produced several great options that were perfect for my daughter. Lexi and her team had my daughter in her first new car in no time, on the coldest day of the year to date. Lexi went above and beyond to find the best fit and the lowest price, and made sure my daughter had a great experience and happy with her new first car. Thank you Lexi for your friendly caring and professional service. I'm sure I'll be back for future needs.
My daughter and I decided to continue looking for her
My daughter and I decided to continue looking for her first car. We chose Baxter Ford Papillion and we were greeted by Lexi. Lexi listened patiently, understood our needs and produced several great options that were perfect for my daughter. Lexi and her team had my daughter in her first new car in no time, on the coldest day of the year to date. Lexi went above and beyond to find the best fit and the lowest price, and made sure my daughter had a great experience and happy with her new first car. Thank you Lexi for your friendly caring and professional service. I'm sure I'll be back for future needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Baxter Ford Papillion! Rickey Menicucci General Manager
Had a very professional positive experience.
Had a very professional positive experience. Christian was very helpful. I would definitely do business here again.
Had a very professional positive experience.
Had a very professional positive experience. Christian was very helpful. I would definitely do business here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin, thank you for the high star rating! Rickey Menicucci General Manager
Most amazing experience to date Mitch and Christian were
Most amazing experience to date Mitch and Christian were top notch. Treated us like family. Christian for a young guy was very professional and knowledgeable about the vehicle we purchased. Christian and Mitch both explain everything very well and answered all of our questions with a professional response. This was my second vehicle in two years that I had purchased from Baxter Ford with Mitch at the wheel. My wife and I are so pleased that we did not have to sit there an haggle for 4 hours to get a fair deal it was offered right up front and beat my expectations from the start. Thank you very much Baxter Ford Mitch and Christian. I hope to see them again in 5-7 years when I buy my next vehicle.
Most amazing experience to date Mitch and Christian were
Most amazing experience to date Mitch and Christian were top notch. Treated us like family. Christian for a young guy was very professional and knowledgeable about the vehicle we purchased. Christian and Mitch both explain everything very well and answered all of our questions with a professional response. This was my second vehicle in two years that I had purchased from Baxter Ford with Mitch at the wheel. My wife and I are so pleased that we did not have to sit there an haggle for 4 hours to get a fair deal it was offered right up front and beat my expectations from the start. Thank you very much Baxter Ford Mitch and Christian. I hope to see them again in 5-7 years when I buy my next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a review for us at Baxter Ford Papillion. We're happy we could meet your expectations! Rickey Menicucci General Manager
Working with JT, Ben and Matthew while shopping for a new
Working with JT, Ben and Matthew while shopping for a new Bronco was awesome! Friendly, no pressure, informative, the Baxter Ford staff was awesome! They went out of there ways to find me the options I wanted and finally the Bronco I bought! It was a pain-free and best experience when purchasing a vehicle that I’ve ever had! Thanks guys!
Working with JT, Ben and Matthew while shopping for a new
Working with JT, Ben and Matthew while shopping for a new Bronco was awesome! Friendly, no pressure, informative, the Baxter Ford staff was awesome! They went out of there ways to find me the options I wanted and finally the Bronco I bought! It was a pain-free and best experience when purchasing a vehicle that I’ve ever had! Thanks guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Scott W., we are very happy to have provided you with such a positive experience! Rickey Menicucci General Manager
Thank you Travis for a wonderful mobile experience today!
Thank you Travis for a wonderful mobile experience today! I appreciated the explanation of of the necessary service and also his advice on other aspects of my vehicle's maintenance. It was a joy to talk with him, but also I really like the mobile service option. I will be working with Baxter again! Thanks Travis!
Thank you Travis for a wonderful mobile experience today!
Thank you Travis for a wonderful mobile experience today! I appreciated the explanation of of the necessary service and also his advice on other aspects of my vehicle's maintenance. It was a joy to talk with him, but also I really like the mobile service option. I will be working with Baxter again! Thanks Travis!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Baxter Ford Papillion! Rickey Menicucci General Manager
Absolutely horrible.
Absolutely horrible. I made the stupid mistake of inquiring online about test driving a vehicle. In the following 24 hours, I received: * 13 texts * 3 phone calls * 1 voicemail * 7 emails From the dealership asking "Hey, when do you wanna come in?" and "Still interested???!?!?!?!" Would not recommend under ANY circumstances.
Absolutely horrible.
Absolutely horrible. I made the stupid mistake of inquiring online about test driving a vehicle. In the following 24 hours, I received: * 13 texts * 3 phone calls * 1 voicemail * 7 emails From the dealership asking "Hey, when do you wanna come in?" and "Still interested???!?!?!?!" Would not recommend under ANY circumstances.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I regret to hear that you had this experience with us. Please feel free to reach out to me directly to discuss this in more detail; 402-896-6000 or rmenicucci@baxterauto.com. Thanks, Rickey Menicucci General Manager