Reviews
Write a reviewVery Disappointed
On Monday, September 28, 2020 I called and spoke with Danielle about the LL Bean listed for sale. She told me the vehicle had been hit in the front and they replaced a tire, ball joint, headlight and bearings. I called again on Tuesday and visited with Mandy. She told me the vehicle had hit a parked car with damage to the left rear. Due to the conflicting reports, I paid $26.74 to Auto Check to get a report which showed the left rear impact with a parked vehicle. On Wednesday at 12:08 I called and visited with Mandy. I told her I was very interested in purchasing the LL Bean and could they hold this vehicle for me until I could get there around 3:30. She told me they would hold this vehicle for me. At 2:46 I called again and left a message on my exact time of arrival. At 2:58 I received a call from Tina, their Office Manager, letting me know the LL Bean had been sold. I was very upset as I had taken time off from work and had already driven approximately 150 miles to purchase this vehicle. Tina told me Mandy had not given anyone the message that I was coming. She said she would contact the owner to see if any reimbursement could be made to me for my gas and time. When I did not hear back from the owner or Tina I called the following Monday afternoon, October 5 and left a message. Tina did return my call and said she would forward my message to the owner. It is now 10 days later, October 15 and I have not heard anything from the owner. I am very disappointed with the way this dealership does business. They should not tell a customer they will hold a vehicle for them and then sell it before they can get there. I am also disappointed with their lack of response. An apology from the owner is the least that I would have expected.
Very Disappointed
On Monday, September 28, 2020 I called and spoke with Danielle about the LL Bean listed for sale. She told me the vehicle had been hit in the front and they replaced a tire, ball joint, headlight and bearings. I called again on Tuesday and visited with Mandy. She told me the vehicle had hit a parked car with damage to the left rear. Due to the conflicting reports, I paid $26.74 to Auto Check to get a report which showed the left rear impact with a parked vehicle. On Wednesday at 12:08 I called and visited with Mandy. I told her I was very interested in purchasing the LL Bean and could they hold this vehicle for me until I could get there around 3:30. She told me they would hold this vehicle for me. At 2:46 I called again and left a message on my exact time of arrival. At 2:58 I received a call from Tina, their Office Manager, letting me know the LL Bean had been sold. I was very upset as I had taken time off from work and had already driven approximately 150 miles to purchase this vehicle. Tina told me Mandy had not given anyone the message that I was coming. She said she would contact the owner to see if any reimbursement could be made to me for my gas and time. When I did not hear back from the owner or Tina I called the following Monday afternoon, October 5 and left a message. Tina did return my call and said she would forward my message to the owner. It is now 10 days later, October 15 and I have not heard anything from the owner. I am very disappointed with the way this dealership does business. They should not tell a customer they will hold a vehicle for them and then sell it before they can get there. I am also disappointed with their lack of response. An apology from the owner is the least that I would have expected.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Have your own mechanic check over before purchase!
Went here to look at a car I was interested in. Salesman went down 500 from sticker price. It had low miles for year, 108K on a 1999. I thought I might be getting a decent deal because they look over the cars they have so carefully, supposedly. Mechanic hit me with $2500 repair bill afterwards, radiator leaked, water pump was going bad, accelerator cable frayed, bad head gaskets. Oh yeah, I also had to replace windshield wipers and leaking back tire. So, in summation, I spent more in repair bills than I did on the car. Beware if you buy a car from these jokers!! At least have your own mechanic check over THOROGHLY first.
Have your own mechanic check over before purchase!
Went here to look at a car I was interested in. Salesman went down 500 from sticker price. It had low miles for year, 108K on a 1999. I thought I might be getting a decent deal because they look over the cars they have so carefully, supposedly. Mechanic hit me with $2500 repair bill afterwards, radiator leaked, water pump was going bad, accelerator cable frayed, bad head gaskets. Oh yeah, I also had to replace windshield wipers and leaking back tire. So, in summation, I spent more in repair bills than I did on the car. Beware if you buy a car from these jokers!! At least have your own mechanic check over THOROGHLY first.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
2000 Oldsmobile Intrigue GLS
Helpful, friendly people who were also knowledgeable and up front about the vehicles they were selling. They have a wide variety of autos from luxury to economy with affordable prices.
2000 Oldsmobile Intrigue GLS
Helpful, friendly people who were also knowledgeable and up front about the vehicles they were selling. They have a wide variety of autos from luxury to economy with affordable prices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words. It was our pleasure to help you find a car that would meet your needs. Remember we are only a phone call away. Enjoy your Oldsmobile Intrigue and drive safe !
Mercury Mystique
The employees here were very helpful. They allowed me to take my time picking a vehicle and really didn't care how many I test drove to find it. They were patient and were there to answer any questions I had. I was very satisfied with their service.
Mercury Mystique
The employees here were very helpful. They allowed me to take my time picking a vehicle and really didn't care how many I test drove to find it. They were patient and were there to answer any questions I had. I was very satisfied with their service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Emily. It is my pleasure to work with people like you. This is the fun part of my job getting to know your needs and helping point out what may or may not work for you. Remember we are always here for you and wish you the best.
Dodge Stratus
This was a really nice place to go and get my first vehicle. The people were very friendly and answered all of my questions. They did a nice job of walking me through what to do in a quick and friendly manner. I would definitely go there again to buy another vehicle. The prices are reasonable and the way they did business overall was very nice.
Dodge Stratus
This was a really nice place to go and get my first vehicle. The people were very friendly and answered all of my questions. They did a nice job of walking me through what to do in a quick and friendly manner. I would definitely go there again to buy another vehicle. The prices are reasonable and the way they did business overall was very nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kinds words Nita. Here at C&C we do our best to help people like you find the Automotive that fits your needs. We do our best to make everyone feel like family here and to have Quality cars for less ! Enjoy your new car and remember we are always here for you.
very great service
they were real nice and gave us a great deal. I would send my friends and family to them to buy car from.
very great service
they were real nice and gave us a great deal. I would send my friends and family to them to buy car from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was our pleasure to assist you. I will be sure to share this with our staff. We are a phone call away if we can be of further assistance to you in the future. Enjoy and drive safe !
05 Chevy impala
Very good and worked with me when I needed a few days to get everything figured out
05 Chevy impala
Very good and worked with me when I needed a few days to get everything figured out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind words. We do our best to work with our customers. If we can be of help in the future remember we are just a phone call away. Enjoy your Impala and stay safe. It's been our pleasure to work with you Nicole.
Friendly fast service
I came in looking for a used car for work. Not really knowing what I wanted. Kyle was very friendly and helpful. He asked what I wanted and did a great job explaining things. I brought some things to him about a car I drove and he was appreciative and said it would be made right. I purchased not only a car but a moped for my son.
Friendly fast service
I came in looking for a used car for work. Not really knowing what I wanted. Kyle was very friendly and helpful. He asked what I wanted and did a great job explaining things. I brought some things to him about a car I drove and he was appreciative and said it would be made right. I purchased not only a car but a moped for my son.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yes the other car you drove we are waiting for the parts to come in so we can get them fixed right away. I would like to thank you for bringing these concerns to our attention had you not said anything we wouldn't of known as we are unable to drive all these cars on a daily base. I am glad you were happy with our service and will share the review with the rest of the team members ! Remember we are only a phone call away !
"00" Impala
C and C Auto gives excellent costumer service, very workable, answers all questions honestly, wants customers to be satisfied with their purchase.
"00" Impala
C and C Auto gives excellent costumer service, very workable, answers all questions honestly, wants customers to be satisfied with their purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words. We really do care and do our best to satisfy our customers. Remember we are only a phone call away if we can be of help.
Amazing car dealer ship?
Bought a car from them ver!y friendly people! Only thing was floor was a little dirty but understand
Amazing car dealer ship?
Bought a car from them ver!y friendly people! Only thing was floor was a little dirty but understand
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your honesty and we are really sorry about the dirty floor and we would be glad to clean this up for you if you would like to bring it back in. I will be sharing this review with our sales team to make sure this problem wont happen again. Let us know if we can be of help to you in the future.