Reviews
Write a reviewGreat service.
Met me at the door, asking what they could help me with. I explained my needs, and was led to the customer lounge, offered refreshments, and was assured that my vehicle would soon be ready, and it was. Good job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service Dept.
I brought my 2015 Ford Escape in on a recall. The gentlemen at the service desk was very nice n showed me to the waiting room. My veh was taken care of in a timely manner n I was on my way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! Thanks for the feedback and strong recommendation!
Great Services, Great Salespeople
We traded in our 2008 Ford Escape XLT for a brand new 2015 Ford Focus SE hatchback. We dealt with Peggy Parsons. She was very, very helpful and worked with us to get this car. The finance manager, Joe, was very helpful and worked with us as well. It was a very successful and excellent customer service that we've ever had with a dealership and would definitely come back and recommend to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Great staff, very friendly and helpful. I am very satisfied with my experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I'm satisfied with the service. A car wash would have been nice!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
I am not sure that the person I made an appointment with on the phone wrote it down. When I arrived at Riser the man at the desk looked in the computer and a book, then asked me who I spoke with on the phone and what time my appointment was supposed to be. Made me wonder if it had been written down. They did my car anyway, but it took two hours. The waiting area was too noisy. both piped in music and the TV going.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice show room and place for doing business.
I purchased a new 2015 ford f350 king ranch crew cab. The sale went smoothly and the sales staff was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Johnny, we are happy you had a pleasant experience at our dealership. Feel free to stop by if you need any assistance in the future!
Great service and clean facilities.
After moving back home from Florida I needed to find reliable service and repair for our Ford Five Hundred and Expedition. Riser was perfect. Friendly service people and Ford parts at reasonable prices.No waiting for days until non-Ford mechanics could get the job done. I can trust the work is done correctly and with the right parts. Very pleasant accommodations. Aaron Pate will make you feel like you are the only one he is helping.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
30,000 mile service
30,000 miles service. in and out in a very short time. Car was washed and clear inside and out. First rate service all tell people about the great people you meet at the Ford store.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
friendly service
Brought my car in for a recall repair. Everyone was very nice and service was done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the warm recommendation of the team here at Riser Ford Lincoln. Thanks again for the great review of Riser Ford Lincoln!