Labrum Ford Inc

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 31, 2019

    Jim was awesome to deal with and worked hard to find the F350 that I wanted. Would recommend buying a truck from Labrum. Financing was awesome ,fast and... they found me a great interest rate.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 6, 2019

    I have had my Vehicle’s serviced at Labrum’s for years. They have always taken great care of my vehicles. Whenever I’ve had a question about repairs they... have taken the time to explain to me the best course of action. I have purchased many vehicles from Labrum’s as well. Their purchasing process is super easy and can usually be done in about 30 minutes. That’s a great perk because I’ve referred many family members to them and Labrum’s has always taken care of them.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 7, 2019

    Hank and Jim were very helpful and I drove away with a great car. They were very patient and answered all my questions. Customer service was very good... and I am very pleased.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    February 10, 2019

    Passing through heber city went in for oil change, after returning to my rv park found oil running down filter went purchased filter wrench and tightened,... then while traveling to idaho check engine light came on 100 miles out, code for turbo,note never had check engine light before, coincidence or not I believe not, good luck if you take your diesel there

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    December 10, 2017

    I am sure Labrum does many things well BUT service is NOT one of them!! Had a $6,000 major undercarriage repair and brought to Labrum my 2017 Ford Raptor.....just... off the mountain and asked Jesse to spray the mud off to make sure no body damage and wash techs sprayed half the mud off and then long brushed the truck scratching the paint everywhere!! Danny agreed to pay to buff BUT still have some scratches. Techs also scratched the door appliqués so asked them to replace and instead of correctly installing via removal of the window trim just jammed the new appliqués in the trim bending and scratching the window trim. A week after the $6,000 repair drove to Idaho for Thanksgiving and the transmission overheated leaving me stranded on the Utah/Idaho border. Now the truck is sitting in Idaho and the Idaho dealer is finding many issues with the Labrum repair.....now have a broke down new truck with scratched paint and damaged window trim and Jesse’s response is “we are not doing anything else on the truck....we told you we preferred you take it somewhere else!” JUST NOT RIGHT!! Going to cost me several thousand $ to fix Labrum’s poor workmanship!! Save yourself a LOT of headaches and service elsewhere!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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