Reviews
Write a reviewGreat Experience
We sold a vehicle to and bought a vehicle from Somerset and are extremely pleased. Brandon was great to work with. He offered options, kept us informed and was willing to work with us re the trade-in and purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our Dream Car
This was by far the best car buying experience we have ever had. Brandon is extremely knowledgeable of every car on the lot. We live over an hour away and it was difficult to get to the dealership during normal business hours. Brandon was very accommodating and met us on more than one occasion after hours. He was very helpful and professional at all times. I would highly recommend Somerset Auto to any of my friends looking for a great used car. My husband has been looking for months for the perfect Corvette, and bought the car of his dreams from Brandon. Thank you again for your wonderful customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Guys, I'm very happy your loving the Corvette. What a great car to be able to cruise around Florida with. It was a pleasure working with you both and I look forward to doing it again when you are in need of your next vehicle. Please don't forget to swing by our car show in March it will be a great day. Regards, BC
My New Mazda 3
I had recently been in an accident and I needed to get a car fast but without the hassle and negotiating tactics of a rip off dealer. I looked around everywhere and couldn't find Mazda's in my area for the price that Somerset Automotive had!!! I was thrilled but I thought there was no way; there had to be something wrong. But no, I literally seen the car online Christmas Eve and if it wasn't for them being closed on the holidays I probably would have gone to try and pick it up! I went to see the car 2 days later and within an hour and a half I was driving out in a used but new car to me!! I didn't feel hassled or cheated and for any of my ladies trying to buy a car you know what I'm talking about, but with Somerset I never felt like that!! So I would highly recommend this dealership, you may be driving out in your next car like me!! Thanks Somerset!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Faith, I'm very happy you enjoyed the service and that you are enjoying your new vehicle. Thank you for the business and the great review. I look forward to working with you again when your ready for another new vehicle. Regards, BC
AWESOME EXPERIENCE!!!
It was great to work with a car dealership that actually cares about the quality of used vehicles they are selling and are willing to show you all the information they have on the vehicle upfront before your make the decision to buy. Brandon was easy to work with and gave us an incredible deal on the truck we were looking at. We WILL be back to buy again!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Cassie, Great review thank you for taking the time to share your experience. I look forward to the opportunity to earn your business again in the future. Regards, BC
I enjoy my experience with Brandon
Great place for re-sale as the staff takes over and you, the seller has nothing to worry about. Location is difficult to find. Please note that on the question in reference to :Why I visited the dealer" the answer is incorrect but if I did not choose one of the three options the review would not go through. You should have a blank choice. I really went to the dealer as I received a coupon by mail as I did not know that the dealer even existed and I have lived nearby for 15 years.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hey Robert, I just wanted to say thank you for taking the time to write this review and I definitely look forward to earning your business again in the future. Please tell your friends and family where we are hidden if they are looking for great service and clean pre-owned vehicles. Regards, BC
DSP1944
I can't say enough about Somerset Auto. From the first day I met Brandon and Ryan they performed an outstanding job for me. Throughout the process they kept me informed on what was happening with the sale of my classic auto. I didn't have to do anything but sign my name when the sale was complete. I am confident that they do this for all of their customers. Thanks again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hey Dan, Your Corvette was definitely one of the nicest Stingray's we have had here it pretty much sold itself but we appreciate the kind words and look forward to working with you again. Regards, BC
Great experience
Being in the car business myself for 18 years. I have to say my experience with Somerset Automotive was excellent. Paul went above and beyond to make the 2011 Chevy Suburban we purchased the way we wanted it. He was very friendly and listened to my request and delivered. Brandon was also very helpful. I definitely recommend Somerset Automotive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Nicki, It was a tough deal but we got it done and you guys got a great truck. Thanks for the review. Regards, BC
2007 Porsche purchased through Somerset
Great Service and very happy with my purchase through Somerset!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey Steve, Hope you are loving the Porsche it was an awesome car. Thanks for the review. Regards, BC
Best Car Experience Ever!
If you are like me, everything about the buying/selling of a car is usually a bad experience and a headache. For the first time ever, I not only found a pleasant car experience but a GREAT one!! We were moving and decided to sell one of cars. My husband found online that you can consign your car. I took my car to Somerset to get appraised, they were so friendly and honest and not at all like your typical 'car dealer' experience. The process was so easy and painless, I had no apprehension about leaving them my car and continuing with my move. 2-3 weeks later, I get a phone call that they sold the car at a great price!! In the future, I will always consign my cars and I will do it with Somerset! Thank you Brandon and the rest of the team!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Again for the review guys. We would love to earn your business again in the future if you ever move back to the area or even if your looking for a southern car to have shipped up to you. Regards, BC
Quick sale and great customer service!
We have purchased a few work vans from Somerset and it has always been a pleasure to work with Brandon. Recently, we had the need to sell a car quickly and Brandon took it in on consignment and sold the car within two weeks. We will look to Somerset in the future for any of our auto needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Anthony, Thank you for the review and sharing your experience you guys have always been great to deal with. I look forward to earning your business again in the future. Regards, BC