The Taverna Collection

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3.4
(363 reviews)
Visit The Taverna Collection
Sales hours: 9:00am to 5:00pm
Service hours:
View all hours
Service Sales
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–7:00pm 9:00am–7:00pm
Saturday Closed 9:00am–5:00pm
Sunday Closed 9:00am–5:00pm
(877) 596-2557 (877) 596-2557

Inventory

See all 400 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2012.

Service center

Phone number (877) 596-2557

Service hours

Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
Closed
Sunday
Closed

Reviews

3.4
(363 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

excelente servicio muy buenos autos 100% recomendado mi

excelente servicio muy buenos autos 100% recomendado mi vendedor se llama oscar gersten excelente vendedor

5.0

Excelente compra, muy satisfecha y agradecida, 100%

Excelente compra, muy satisfecha y agradecida, 100% recomendado el señor Óscar David para cualquier compra que deseen

5.0

Excelente compra, muy agradecida y satisfecha, 100%

Excelente compra, muy agradecida y satisfecha, 100% recomendado el señor Óscar David para cualquier compra que deseen

5.0

De los mejores sitios si lo que necesitas es calidad el

De los mejores sitios si lo que necesitas es calidad el señor Óscar David es el mejor en ayudarte 100% recomendado

5.0

De los mejores sitios para hacer tu compra de un auto mi

De los mejores sitios para hacer tu compra de un auto mi vendedor Óscar David me ayudó con eso

1.0

Unethical, mendacious, and crooked

My whole dealings with Taverna Collection have been a nightmare. First, car was delivered in a month with several defects. My wife said, “they screwed you.“ I responded, let them prove that they didn’t, and let’s see if they will make things right. They did not. Manager, Nick Anangno, told me four things that influenced my buying the car: 1) That workers checked through the whole car and all perfect: this was a lie because front passenger seatbelt does not work. Plus, no gas cap. They sent me a link for a seatbelt and when it arrived, it was the wrong part. 2) That tires were brand new: this was a lie because tire shop told me about wear and tear was on the tires, and when they opened up deflated tire, there were all kinds of broken-down rubber inside.The new tire went flat and rim was bent. 3) That there were no nicks or scratches on the car: this was a lie because there are two nicks on one door. 4) That I could return the car within seven days if I did not like anything about it, no questions asked: this was only partial truth because I could only trade for something else. So here are the prices for damages: 1. Seatbelt: $953.24 2. Fixing the nicks: $678.71. 3. Tire that I replaced went flat and the tire shop found out that it needs a new rim. Shop put tire on the machine and rotated way off-center because of the bent rim. $731.46. 4. The tire shop told me that if I only put on one new tire, it could ruin the transmission. I called Mercedes and they verified verified. Price for three more tires: $840.76. Total: $3420.46 I tried to go to the most inexpensive shops I could find. They offered $421. This is reprehensible, Don't trust them.

Dealer response

We're sorry to hear about the issues you've encountered with your vehicle, Randall. Our goal is to provide high-quality service, and we apologize for any miscommunications or inconveniences you encountered. I'd like to look into these concerns further and see what we can do to help resolve things. Please don't hesitate to reach out to us at your convenience so that we can discuss this in more detail. Our Customer Service Advocate, Bethanie Isaac, can be reached at bi@drivetaverna.com. Thank you.

1.0

My whole dealings with Taverna Collection have been a

My whole dealings with Taverna Collection have been a nightmare. First, car was delivered in a month with several defects. My wife said, “they screwed you.“ I responded, let them prove that they didn’t, and let’s see if they will make things right. They did not. Manager, Nick Anangno, told me four things that influenced my buying the car: 1) That workers checked through the whole car and all perfect: this was a lie because front passenger seatbelt does not work. Plus, no gas cap. They sent me a link for a seatbelt and when it arrived, it was the wrong part. 2) That tires were brand new: this was a lie because tire shop told me about wear and tear was on the tires, and when they opened up deflated tire, there were all kinds of broken-down rubber inside.The new tire went flat and rim was bent. 3) That there were no nicks or scratches on the car: this was a lie because there are two nicks on one door. 4) That I could return the car within seven days if I did not like anything about it, no questions asked: this was only partial truth because I could only trade for something else. So here are the prices for damages: 1. Seatbelt: $953.24 2. Fixing the nicks: $678.71. 3. Tire that I replaced went flat and the tire shop found out that it needs a new rim. Shop put tire on the machine and rotated way off-center because of the bent rim. $731.46. 4. The tire shop told me that if I only put on one new tire, it could ruin the transmission. I called Mercedes and they verified verified. Price for three more tires: $840.76. Total: $3420.46 I tried to go to the most inexpensive shops I could find. They offered $421. This is reprehensible, Don't trust them.

Dealer response

We're sorry to hear about the issues you've encountered with your vehicle, Randall. Our goal is to provide high-quality service, and we apologize for any miscommunications or inconveniences you encountered. I'd like to look into these concerns further and see what we can do to help resolve things. Please don't hesitate to reach out to us at your convenience so that we can discuss this in more detail. Our Customer Service Advocate, Bethanie Isaac, can be reached at bi@drivetaverna.com. Thank you.

Consumer response

I have tried working with your people, and they treated me with contempt. I will not be moved and will continue to post until you treat me justly, morally, and ethically. My experience with the taverna collection is that they are bullies, and not honest.

1.0

Sorry sorry fake dealership

Had the worst experience ever. They freaking lie to you and it's sad. Not good is gonna come out of this dealership. They sold me a freaking lemon. Now nobody will return my calls. I wish bad on nobody. But rest assure God don't like ugly. Ur entire dealership are sorry devils. I would've liked to got my down payment back so I could've gotten the car fixed but they played me to the fullest. I hope none of your family members ever have to deal with fake luxury scamming bumms..

Dealer response

I am sincerely sorry that you are having issues with your vehicle and for the difficulty you've had getting in touch with us. I assure you your concerns are our priority, and it's disappointing that we've left a different impression. We run an honest business, and I want to make sure we connect to help resolve this. Please contact me directly when you can. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

1.0

Shady car company

They sold me a piece of trash,it needs a new engine and transmission,the salesman claimed the only sell top of the line autos,there desperate and sell lemons,they think they beat me

Dealer response

Alonzo - This is not the type of experience we want for our customers, and I apologize that you were not greeted with the sale you had hoped for. We strive to disclose all of the information we know about a vehicle and aim to deliver the best deal possible, so I am disappointed to hear that your vehicle is requiring so much maintenance work. Would you please contact me when you have a chance so I can see how we can assist you moving forward? Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

1.0

Another Florida Scam…

Process is simple. They purchase Auction Vehicles in bad condition. Some of the damages are not even being reported to CarFax and vehicles are being resold to a general population. Most people have zero knowledge how to inspect a vehicle…. Another Florida Scam, plain and simple… Please check dealers reviews before purchasing a vehicle…..

Dealer response

Vlad, I'm sorry that you had a negative experience with us. The safety of our customers is our priority, and I can assure you that we ensure the vehicles we sell are up to high standards. I'd appreciate the opportunity to address this feedback and learn more about your experience. If you're interested in continuing this conversation, I've listed my contact information below and hope to hear from you. Thank you, Bethanie Isaac - Customer Service Advocate - bi@drivetaverna.com

See all 363 reviews