Sold a Cadillac to a "friend"
My husband has known Randy for over 20 years..he considered Randy to be a friend. Due to some financial issues we had very small amount to purchase a car. At that moment the only transportation was a motorcycle so we needed something to get us to work, our daughter to school, groceries etc..We went to Randy's car lot and found a 1998 Cadillac..it was in our price range and Randy being the "friend" that he is assured us that it was in good driving condition. Literally 30 mins after leaving the lot we got to WalMart and the service engine soon light comes on..checked the oil and it was bone dry. Next thing was the antifreeze leaking. The rack and pinion is shot, the brakes are shot and now it won't even start. This business man lives directly behind us, he saw us get on that motorcycle in the rain and cold because we had no other transportation..he had the nerve to say something slick about "having to ride in the rain" My husband has talked with him several times and Randy has told him that he would have his "guy" look at it. Nope. Never happened. He also made a comment about "if it was anyone else he'd tell them too sad, too bad" We see him everyday..he sees the car sitting with 2 flat tires and he just goes about his day. I would never recommend his car lot. He is a horrible businessman and not like he cares but he is also a bad "friend"
I recently bought a car from Randys auto, he had no problem with me taking the car to my mechanic to have him check the car over. Randy was very helpful during the buying process. I would recommend his place in the future to friends. I was cautious at first because of the bad review and had expected him to try n persuade me into buying without having it checked out but was pleasantly surprised how encouraging he was to make sure I was comfortable with the purchase.
Doesn't stand behind his cars
My fiance and I drove up there one Saturday to look at a Honda Accord that Randy had for sale. Once we got there he gave us the keys and let us take it for a test drive, we drove it for a solid 20 minutes (city and highway) and found no real issues or problems minus an SRS (airbag) light, which wasn't a major concern for me. We proceeded to make a deal and I purchased the car. About 30 minutes into our trip home the car throws a check engine light and goes into limp mode where it wouldn't rev above 3500 rpms. When I got home I proceeded to pull the codes and see what the problem was. I then called Randy with the codes and told him the problem, he said that he would talk to a Honda technician and see what the problem could be and order the necessary parts to solve it. After not hearing from Randy for a week I called him back asking about parts to fix the car. He gave me the run around which then I mentioned bringing the car back. His reply was "last I checked I sold you that car as is, if it fell apart at the stop sign down the road leaving here it still wouldn't be my problem". Our conversation got a little more civil and he basically said he would do what he could to help me. After getting tired of waiting to hear back from him I asked a few friends (who were Honda technicians) what the problem could be, and it ended up being a pretty simple fix. I never received anything from Randy like he promised and for that he has earned this review.