American Federal Auto LLC

2.6 out of 5 2.6

Reviews

2.6 out of 5 2.6
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 9, 2019

    I got a car from here during the tax rush... What I got was a recalled mess. My car even requires an admin key that they don't have and are making me... financially responsible for purchasing myself. Don't trust the sales guy or Paul. They just want to make a sale. What happens after doesn't matter as long as you pay, even if the car ain't running. Forget that warranty bs appointments can never be scheduled by the time the warranty is up and it still requires a copay.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 29, 2019

    Everyone at AFA is awesome to work with. I have owned my car for over a year now, from the very start they have been nothing but honest, I cannot believe... anyone could say anything bad about them. They have worked with me through hard times and any mechanical issues I have had.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • September 18, 2012

    I shopped all over the web, papers and different dealerships. American Federal Auto, no question has the best deals. Not only was there pricing lower... than other places, there cars were nicer too! The people there were much more pleasant to deal with than other places, and took the time with me to get ME in the best car for ME! Bottom line is these guys WILL help you ( even when your credit is totaly in the drain ) and not make you feel like second class citizens just because you might not be in the best credit cituation with not very much down right now. OH! if Chris Howard is available, make sure you get his help! I love American Federal Auto for what they did for me!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    March 6, 2019

    Read the review before mine and that’s pretty much the same thing that has happened to me. Will not call you back and car engine lights come on and they... will call you in and say it’s fixed but never is !!! Don’t go here !!!!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    March 3, 2019

    They sell recalled cars and act like nothing is wrong so if that doesn't scare you off I don't know what will. So folks believe all bad reviews at the... end of January I purchased a cute little 2015 Ford focus. I got the paperwork to drive off the lot and nothing else because they assured me I could pick up the rest when they put new tires on the front of the car. That should have been the first red flag. I go back for said paperwork, owner says oh we can mail it. Nothing comes so I head back. The woman at the office said oh we can't mail it, it has to be printed and it's at the other office. So again empty handed. Then the car starts giving check engine lights like crazy and actually shuts down on me twice while driving. I go to auto zone and they put on the diagnostic O2 sensor it says. So I'm calling the dealersip like crazy because I paid the all outstanding downpayment and even my first payment the whole time asking to service the car and no one calls back. By this time I'm 2000 in the hole for a Ford focus. I call like a mad woman to the Ford dealerships no appointment available to rekey the Mykey feature for outrageous prices. Also regular appointments are full not too mention the 500 pricetag for service. The American Federal auto sold me the vehicle with the understanding that service could be done with 100 copay so I wait again to no avail. The kicker is I call a mechanic today and he tells me that the car maybe under recall. A recall that went out a year ago for that model a year ago and sure as xxxx I check and it is. Wholeheartedly don't trust these people, i did because i was in a bind with no cosigner and my credit was down the toilet. I was a fool. Use my experience to not let them make a fool out of you. Btw how do you sell a car with no admin key and don't say a xxxx word. Those things are at least almost 500 by themselves. Smdh..

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    December 2, 2017

    The owner very rude a disrespectful, he cursed at me pointed his finger in my face and yelled at me repeatedly. I would never send Any one to this man... he has no respect for customers or women

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 13, 2014

    American Federal Auto is the ONLY place I will go or recommend!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    September 19, 2014

    wife went back to look at vehicle and protester was picking the dealership for bad service on a vehicle they bought.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?