Newport Motors East

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 29, 2019

    Was in the market for a car, and as scary as it can be to buy a car, the experience was made painless and simple. Victor and Yousef worked with me and... found a price and a vehicle that more than met my expectation. The car is exactly what I was looking for at payments that I can afford. Other dealerships nearby offered me similar cars for far more or for similar prices but with far less quality. This place was able to turn what would normally be a huge headache into a seamless transaction. I'll be recommending anyone in the market to come here for their car needs

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words, and might I add Welcome to the Newport Motors Family. Where we strive for the best Customer Service. Remember we are... here to help you with any of your Vehicle needs. Ann

  • 5.0 out of 5
    April 6, 2019

    Had a great time with the staff at Newport Motors, I highly recommend them because they put your needs first . This was my first time buying a car and... had a great experience, will definitely go back when purchasing a new car !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2019

    I came into to buy a used car. I drove off the lot with a 2014 Chevrolet Malibu with the assistance of Ding and Yousif. I was called back in for a new... deal within 3 days of having the car. Which didn't set right with me! I came back in and wanted my old deal back. At first they were not willing to work with me on the old deal. Granted I do not have great credit by the way. Long story short I put my foot down and they worked with me. I drove off in a 2013 VW CC with everything I wanted!!! I HIGHLY RECOMMEND NEWPORT MOTORS ! Thank you to Jose Murillo and Ray Fernandez Friendly and helpful every step of the way.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 20, 2018

    trying to help granddaughter get car, spoke to Susan the sales manger she was going to take care of her, then spoke to Ann the finance person nothing... to worry about once credit repot done.. granddaughter went in no one there to help her that was supposed to be, then wanted my info. horrible customer service all lies from the very start. will not go back or recommend them . they are what I thought very questionable stay aways

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Barbara, Ann here with Newport Motors. I apologize that you felt that way. It was never our intention to make you feel that way. But I would... like to speak with you in reference to this matter. If you can please contact me to 702-641-8110 at your earliest convenience I would really appreciate it. Ann Internet Manager.

  • 5.0 out of 5
    April 8, 2018

    We bought two cars in one day. Couldnt pass up the offer or upgrade. They watched our kids during a test drive and bought us lunch. Treated us like VIPs.... Everyone was nice and awesome. Highly recommend these guys. They care about what the customer wants, that just doesn't exist in the car dealer game.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive review, we are more than happy to help!

  • 5.0 out of 5
    March 10, 2018

    This was my second experience with Newport and my guy johnathan got me in and out I loved it they always make sure I’m satisfied with what I’m leaving... with but this second time around with the situation I was in made me love Newport even more I would recommend Newport to everyone

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for coming back to Newport Motors, we are honored to give you an even better experience!

  • 3.0 out of 5
    January 24, 2018

    I came in to look at a couple of cars to tow behind my RV. The 1st time I came in to look at a Jeep Compass with a manual transmission only to find it... had an automatic. The automatic is not towable. The 2nd time I came it to look at a couple Honda CRVs only to find that they were at a different lot. They sent me with Genc to look at them, Genc made up answers to my questions that had absolutely nothing to do with question. Like most places, if they don't have what you want they will try to convince you that you want what they have. I don't know if Genc is typical of their salesmen, but if he is, grab your wallet and run.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We apologise for the misunderstanding and have addressed these isuees so they won't happen again. We appreciate your feedback.

  • 5.0 out of 5
    January 17, 2018

    Buying a vehicle from Newport Motors was a quick and easy process. The sales staff, management, and finance department did everything possible to give... me the deal I was looking for without having to play any of the negotiating games. I was able to give them a price and monthly payment I was looking for and they made it happen.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the positive review!

  • 1.0 out of 5
    October 11, 2017

    I received a car from this place signed papers and everything. They realize they've made a mistake the next day then tell me I have to return the car,... after I've turned in my old tags and everything. If course they did nothing about the tags and I had to drive 30 min home with no tags. Oh and an entire day went by and I didn't find out any info until I walked in to surrender my title for the old car, so lack of communication is an understatement. Just keep driving if you see this place it's nothing but a facade in the desert.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 8, 2016

    I was a first time car buyer and was very nervous about going to a dealership to look at car. All I have heard is horror stories where they charge you... as much as possible and pressure you. Well Newport Motors on West Sahara is nothing like that. They were kind and helpful and made sure I was absolutely happy with the vehicle. They helped me get a great rate and made the process painless! A special thanks to Vito, Scott, and Richie. Everyone there is great but they took the cake!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
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