Thurston Auto Sales

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
30 lifetime reviews.

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  • 5.0 out of 5
    October 26, 2020

    Not sure why I waited so long to write a review but here it is. Purchased my RV January 2017. Great place I will definitely return to seek out another... RV or vehicle when the time comes. They had no problem when I sent my mechanic to do a inspection on my 2007 Tiffin RV. As normal a list of small issues were found. When I returned to complete the purchase I presented the owner with the list of issues and he had his mechanic attend to them immediately. Almost forgot another issue was during the test drive a check engine light was on. They sent the RV over to Freightliner being it was a engine/chassis issue and the problem was resolved, which by the way was about $2000 which they took care of. I think its nice that they are doing well enough that they treat customers like a business should. They don't mind absorbing some cost after a price is negotiated. I have learned a great deal about RVs in the last 4 years which makes me feel even better about buying from Thurston sales.

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    Shopped for a used car
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  • 5.0 out of 5
    June 13, 2018

    Met with Rich Thurston, whom made my buying experience a great one, I’ve had truck for week all I can say excellent condition very happy, you will never... go wrong purchasing any vehicles from Thurston Auto Sale. Thank you for great price and buying experience.

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    Shopped for a used car
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  • September 15, 2016

    I was extremely pleased with my purchase experience at Thurston Auto Sales. The process was excellent, from start to finish. After speaking to Rich over... the phone I came to the dealership, pretty certain about what I wanted, and just needed to physically look the vehicle and a test drive to be certain.  Rich and his team made the car buying process and completion of paperwork, a painless and efficient experience. I was very impressed with everyone. Thanks for making this first time experience amazing for me!

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    Shopped for a used car
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  • 5.0 out of 5
    April 19, 2018

    Bought a used camper, sight unseen, from Rich and team. They were wonderful to work with, great communication and very helpful. The camper is beautiful!... Can’t wait to take it out. Thanks, Thurston!

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  • 5.0 out of 5
    October 4, 2017

    We had been shopping for a used Jeep Wrangler for many months when Tim found a beauty at Thurston. We were coming from South Florida to see it and with... just a promise to come up Richard held the vehicle for us. We have never had such a wonderful experience at a dealership before. Richard and his children were so nice. They gave us a really good deal on the Jeep and we are very pleased. The showroom is a blast from our past with all the really cool antique stuff to look at. The drive was definitely worth this great shopping experience. We would definitely recommend this dealership to all who are looking for an honest reliable dealer. Thanks again to all at Thurston. We really love our Jeep.

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  • 5.0 out of 5
    August 24, 2017

    This was by far the best buying experience we have ever had! The Thurston family is the most laid back, friendly, professional, no haggle sales people... we have ever met. The deal was done quickly & easily & exceeded our expectations. They went out of their way for us to meet after hours & tie up a couple loose ends. I would highly recommend them to all of our friends & family!! Thank you Kevin, Rich & Michelle!!

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  • 5.0 out of 5
    June 1, 2017

    We have bought 2 RV’s from Thurstons over the years. First one was fine and we used it with no issues. This year we upgraded to a large class A. We checked... around but found what we really wanted at Thurstons. There were a few small issues that they took care of no problem. After about a week, we noticed a major issue. We contacted Ron and Rich, and they were first stunned that this was missed but wanted to know what they could do to make it right. Needless to say, the fix was not cheep, or easy, however they stepped up to the plate to make it right. They did not have to do so as we signed an “as is”. Me and the Mrs. were so happy with the help and after-service that Thurstons provided. We can’t thank the whole team enough. It is so nice to know we are dealing with honest and decent people. THANK YOU

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  • 5.0 out of 5
    April 20, 2017

    I bought a pickup from Thurston that I found online. From my first contact with them I've had the best of service. The one thing that sets any small business... apart is stellar customer service. Thurston met and exceeded my expectations in that respect. Thanks to Brad especially for your help and communications throughout the process of getting my truck from Florida to California.....all without my stepping foot inside your showroom!!

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  • 5.0 out of 5
    May 11, 2016

    I don't often have time to write reviews but i felt the need to do so for this dealer. Often times used car buying is hard enough though a dealership ,... high pressure salesmen, jacked up pricing, low quality cars ect, ect.. I was on the fence about the truck i wanted. Called and spoke with Ron and informed him i would be up to take a look at a toyota the next day. I made the drive up to Oakland (from Davenport) to look at a Toyota Tacoma. When I pulled up he came outside greeted me with a smile and a handshake told him i really liked the truck but needed to drive it he says "no problem" thinking he's going to get in the truck with me and "sell me" on it the whole time I'm driving it WRONG he tosses me the keys and says "see you in a bit". come back ( loved the truck) talked numbers, price, trade and whether i wanted to finance or not. Keep in mind I drove strait from work so i did not plan on buying this truck. We came to a sale but i did not have my checkbook or the title to my trade and Ron says, "all good just swing by tomorrow and drop off the title and check" HANDS ME THE KEYS TO MY NEW TRUCK and lets me drive off unreal and a credit to this company to be so trusting and easy to buy from!!! 5 stars

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    Dealer Response

    I'm glad that you had a great buying experience and I know that you are enjoying your Tacoma 4x4. Feel free to call if you need anything or if you hav...e any questions. Rich Thurston

  • 5.0 out of 5
    April 24, 2016

    Found the car I wanted on the internet but had never heard of Thurston Auto Sales. Saw they had good reviews but they were over an hour from my home so... I talked to Brad a couple of times before going to the dealership. It was refreshing to shop with no pressure until I was ready to buy and then be gone in less than an hour with the vehicle. Rich made the deal and completed the paperwork and it was like talking to a friend you had known all your life through the process. I didn't know it was possible to find such a place. I will definitely check with Rich Thurston first when I am ready to buy again.

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