Reviews
Write a reviewcrown vic
Fast and easy purchase treated very well will buy again from them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the business, if you need anything in the future, please let us know
Friendly staff
This dealership is great. They have great customer service and I will continue to go there for my automotive needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the business
great service dept and easy sales transaction
the service dept is very knowledgable. I have bought several vehicles from this dealership and will continue to stay with them. Friendly, low pressure sales department, will continue to do my business with Piersons
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the business, we will continue to be here for all of your service and automobile needs.
Best car shopping experience I have ever had!
Saw a Mitsubishi Eclipse for sale posted online by Pierson Automotive in Middletown Ohio. Spoke to Daryl in the sales department who assured me I would love this car and would not be dissapointed. He was absolutly right! At first I was aprehensive about purchasing a car located two states away from my home, but Daryl walked me through the whole process and I couldn't be happier with my purchase! I got the vehicle at a great price and the sales staff were never pushy. They were up front and honest and didn't play any shadow games like many dealers do. My wife and I are so glad we purchased this car from Pierson Automotive. I have owned the car for a month now and it runs like new and there are no issues what so ever. I just can't say enough good things about this experience. THANK YOU DARYL!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jim and Amber it was a pleasure helping you both with your purchase I'm happy to hear your enjoying your eclipse. We certainly appreciate your business and the great review please let us know if we can help you in the future in any way. Thanks again James Green Sales Manager I75 Pierson Automotive 513-424-1881
AWEFULL customer service
i had emailed and called and spoke on the online web chat with a representitive 3 times about a car and had been told its available and someone would get back to me and after trying and trying i find out the next day that the car was sold. i would never recomend dealing with this "buisness establishment" to anyone! completly dis satisfied
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello unhappy from PA. My name is James Green I'm the new Sales Manager here at I75 Pierson automotive and I do apologize you ran into the problems you ran into when contacting us. Since I've been here which was close to the end of June the chat service and some of our advertising partners have had some issues recently with disconnected phone numbers listed on ads and not receiving information from consumers like you trying to inquire about a vehicle. When I received your information from your review I called and left you a msg. with my cell number and I heard nothing back from you and I was trying to resolve the issue at that time. Please feel free to contact me anytime and let me know how I can help you in the future and I promise we have fixed what issues we are aware of and I will make sure you have a great buying experience in the future if we get an opportunity too earn your business again.
No idea what features the vehicle has for REAL
They did call me promptly but did not answer my questions sent by email on Car Gurus. When I'm trying down to narrow the field from 50+ cars, these guys just nixed themselves by providing no info. If the car doesn't have the right features or even come close, I don't come out to test drive.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I'm sorry to hear you had an unsatisfactory experience back in 2013 I can not speak to how things were handled back then as I was not here until June of 2015. I am the new Sales Manager here and my name is James Green. Please feel free to contact me anytime and I'll answer any questions you have and do my best to help you in the future.
False advertising!
I drove a ways to look at a vehicle advertised on here as having loaded features, none of which existed when I actually saw the car. When I asked the salesperson at Pierson about it, he said they list every possible feature (i.e. sunroof, leather, heated seats) to get more people to come and see it. What I see is FALSE ADVERTISING.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The options listed on the website are all options that we can find for our customers. Our standard comment reads this. I-75 PIERSON AUTOMOTIVE CAN LOOK FOR ANY OF THESE OPTIONS FOR YOU. 3rd Row Seats, CD Player, Cruise Control, DVD Player, Heated Seats, Leather Seats, Lift Kit, Navigation, Power Mirrors, Rear Window Defroster, Side Airbags, Sunroof, Tilt/Telescope Steering Wheel, AWD, 4x4, Bedliner, Used, Certified, non-smoker, warranty, ect we will get it for you. Just give us a call!!!