Honda of Fayetteville

All was good form start to finish very good to work with friendly and a very nice thanks again

We had the best experience with Honda of Fayetteville. From the time we walked in the door to the time we drove away with our new Odyssey, it was a good experience. We had never owned a Honda and went to research possibilities. Justin was patient, informed and worked with us to narrow down the choices. We went back the 2nd day for my husband to view the selections. Justin was patient and willing to fully answer any questions. We don't make decisions quickly. When we returned to make a purchase,the vehicle we thought we would buy had been sold. Again, Justin was willing to go the extra mile to get us into a car we would love. He did just that. We couldn't be happier. Also, during the process every person we encountered was friendly, professional and concerned we were treated well. We will go back the Honda of Fayetteville and highly recommend it. Our daughter in law who is a Honda loyal, was impressed with the dealership and plans to go there when she needs another Honda and will recommend them, too.

Outstanding dealership and they have a great sales and finance team,they definitely earned my business moving forward

They have fast and thorough service everytime. I’ve used this service department for many years.

Great experience! We saw a car we loved online and went to see it. No sales gimmicks or sleazy salesmen. Super friendly and straight to the point. We were in and out in 2 hours. A great car was purchased with an INCREDIBLE extended warranty. Definitely would purchase from here again.

Enjoyable visit, respectful friendly service. Knowledgeable service technician provided me with information about my car and it’s service requirements.

Just good folks. Chris the General Mgr is a knowledgeable & pleasant professional to work with. James Pierce our Sales guru knows how to match a vehicle with the customer. He's a hoot to work with. Our Service Writer Brian Avra has looked after all our vehicles for quite a few years. Complete professional that I'd take to war with me anytime anywhere ! Bravo Zulu from David Maddon Capt USN Ret.

I had just filled out a form to see what mt tradein might be worth, and Jonatan Reyes called me right back. He was very pleasant, not pushy, and so we arranged to go to Fayetteville from Barling to check out the Passport Trailsport that I was thinking about, and give them a chance to give me an inperson look at my trade in, he had already given me an out the door price on the new Honda we were looking to buy. We quickly took a test ride, came to an agreement, giving us slightly more for my trade than we were expecting, plus throwing in a couple of extras. We were extremely pleased with Jonatan, he is a true professional, with the dealership as a whole, everyone was very friendly. We had done business with the Toyota side years ago, and it seems this dealship, as a whole never disappoints If you are looking for a Honda,I would definitely recommend this dealership and the services of Jonatan Reyes, our sales person. 5 stars all around!!

I want to extend my highest praise for my salesperson, Galberto. From the moment I arrived, he was a fantastic human being. His approach was highly professional, transparent, and respectful, and his deep knowledge of the vehicles was evident and greatly appreciated. He made the buying process smooth and informative. Similarly, the Finance Manager was superb—knowledgeable, efficient, and clearly expert in his role. My interactions with both Galberto and the Finance Manager were outstanding and reflect very well on your dealership. Serious Concern Regarding Management Conduct: However, my experience was significantly marred by the attitude and demeanor of the Sales Manager where I signed my documents. While I am aware that everyone can have a frustrating or challenging day, the manager's conduct toward me was unacceptable. His attitude and "vibes" suggested a lack of respect and patience, creating a genuinely uncomfortable atmosphere. This behavior felt discriminatory and inappropriate, especially considering I was a customer completing a major purchase at your dealership. A leader in a customer-facing business must maintain a standard of professionalism, courtesy, and respect, regardless of internal pressures. It is imperative that managers demonstrate patience and a positive attitude toward customers, as this interaction is the final impression of your brand. This poor display was the only negative aspect of the entire transaction. In conclusion, I am extremely satisfied with my new vehicle and the exceptional service provided by Galberto. I will strongly recommend Galberto to anyone considering a new car purchase or a test drive.

Very professional very polite, easy to work with. we have bought several cars there and we are very pleased with all the purchases. The service department is very efficient and they keep their appointments