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Hendrick Chrysler Dodge Jeep Ram FIAT of Concord

4.6
(497 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award View 8 awards
2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Inventory

See all 53 vehicles from this dealership.

Reviews

4.6
(497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep Ram FIAT of Concord from DealerRater.

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5.0

Darren super helpful!

Darren super helpful! True to customer service! Highly recommend him! Drove away with my dream car!

5.0

Darren super helpful!

Darren super helpful! True to customer service! Highly recommend him! Drove away with my dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Cody, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! Welcome to the Hendrick CDJR of Concord family. Take care!

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1.0

Didn't want to perform recall work on my car.

Didn't want to perform recall work on my car. A 15 minute job that was scheduled with an appointment was refused by Ken the "manager." I was told I couldn't wait for the car as it would take hours just to get to it despite having an appointment. Was refused a loaner.

1.0

Didn't want to perform recall work on my car.

Didn't want to perform recall work on my car. A 15 minute job that was scheduled with an appointment was refused by Ken the "manager." I was told I couldn't wait for the car as it would take hours just to get to it despite having an appointment. Was refused a loaner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Guy, thank you for your feedback on your recent experience at our dealership. We would like the opportunity to further discuss your concerns with you personally. At your earliest convenience, please reach out to our Service Director, Richmond at (704)456-3000.

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5.0

Jeff Stark at Hendrick is the one of the best salesman

Jeff Stark at Hendrick is the one of the best salesman I’ve ever worked with. He made sure I knew everything about the vehicle before driving off the lot. The process was easy and fast. Paperwork was done in less than a hour. Proud to be a Jeep Wrangler girlie because of Jeff Stark!!!!!!

5.0

Jeff Stark at Hendrick is the one of the best salesman

Jeff Stark at Hendrick is the one of the best salesman I’ve ever worked with. He made sure I knew everything about the vehicle before driving off the lot. The process was easy and fast. Paperwork was done in less than a hour. Proud to be a Jeep Wrangler girlie because of Jeff Stark!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to leave Jeff such a kind review, Kryshana! We appreciate hearing about your experience and are so pleased to hear that we earned your trust during your time with us. Congratulations on your new Jeep Wrangler and thank you again for choosing Hendrick CDJR of Concord!

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5.0

Went unsure fully what I fully wanted and jeffrey stark

Went unsure fully what I fully wanted and jeffrey stark made sure to explain everything and give options to help narrow it down to the right car. He was very friendly and enjoyed the interaction throughout the whole process.

5.0

Went unsure fully what I fully wanted and jeffrey stark

Went unsure fully what I fully wanted and jeffrey stark made sure to explain everything and give options to help narrow it down to the right car. He was very friendly and enjoyed the interaction throughout the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, John and welcome to our Hendrick CDJR of Concord family!

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5.0

Jeff Stark made our trade and purchase process seamless

Jeff Stark made our trade and purchase process seamless and tolerable! Thank you very much!

5.0

Jeff Stark made our trade and purchase process seamless

Jeff Stark made our trade and purchase process seamless and tolerable! Thank you very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joe, thank you so much for sharing your sales experience with Jeff! We are so pleased he went above and beyond for you, deserving your 5 Star Review! Congratulations on your new vehicle and thank you for choosing Hendrick CDJR of Concord!

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5.0

Huge thank you to Mike and Anna in Sales and Scott in

Huge thank you to Mike and Anna in Sales and Scott in Finance! They made the car buying process absolutely seamless after my old car gave out. They took into consideration my concerns, my budget, and answered every question thoroughly!

5.0

Huge thank you to Mike and Anna in Sales and Scott in

Huge thank you to Mike and Anna in Sales and Scott in Finance! They made the car buying process absolutely seamless after my old car gave out. They took into consideration my concerns, my budget, and answered every question thoroughly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sydney Vaughan, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM FIAT of Concord!

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5.0

Darren was a great salesperson He was knowledgable and

Darren was a great salesperson He was knowledgable and pleasant To deal with Great job Darren

5.0

Darren was a great salesperson He was knowledgable and

Darren was a great salesperson He was knowledgable and pleasant To deal with Great job Darren

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joe, we're glad to hear you enjoyed your visit.

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5.0

darren and terez helped me on getting me a car that i led

darren and terez helped me on getting me a car that i led they where respectful and nice and on time with every well come again

5.0

darren and terez helped me on getting me a car that i led

darren and terez helped me on getting me a car that i led they where respectful and nice and on time with every well come again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Julio, thanks so much for taking the time to share your recent car buying experience with Darren and Terez with the world! We appreciate the opportunity and hope you enjoy your new vehicle for many years to come.

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5.0

Christian was great to work with!

Christian was great to work with! He was so helpful explaining the car my daughter and me. I’ll definitely work with him again!

5.0

Christian was great to work with!

Christian was great to work with! He was so helpful explaining the car my daughter and me. I’ll definitely work with him again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jrinker, we love reading reviews like this! Christian does a fantastic job and we are lucky to have him on the team. We do hope we can be of assistance in the future. Take care!

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5.0

Christian was wonderful!

Christian was wonderful! He was so knowledgeable about a variety of care, and was nothing but nice to my family and I throughout the car buying process!

5.0

Christian was wonderful!

Christian was wonderful! He was so knowledgeable about a variety of care, and was nothing but nice to my family and I throughout the car buying process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Price, thank you so much for sharing your sales experience with Christian! We are so pleased he went above and beyond for you, deserving your 5 Star Review! Congratulations on your new vehicle and thank you for choosing Hendrick CDJR of Concord!

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See all 497 reviews