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Hendrick Chrysler Dodge Jeep Ram FIAT of Concord

(779 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(779 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep Ram FIAT of Concord from DealerRater.

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Christian Sayles was fantastic, very helpful and easy to

Christian Sayles was fantastic, very helpful and easy to work with! Thanks so much Christian, go see him!

Christian Sayles was fantastic, very helpful and easy to

Christian Sayles was fantastic, very helpful and easy to work with! Thanks so much Christian, go see him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ryan C, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick CDJR of Concord.

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Christian Sayles was an amazing person and made my

Christian Sayles was an amazing person and made my experience very easy. He went over the features and explained everything.

Christian Sayles was an amazing person and made my

Christian Sayles was an amazing person and made my experience very easy. He went over the features and explained everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nicholas, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Chrisitan Sayles was very helpful and easy to work with.

Chrisitan Sayles was very helpful and easy to work with. He made my car buying process stress-free and easy.

Chrisitan Sayles was very helpful and easy to work with.

Chrisitan Sayles was very helpful and easy to work with. He made my car buying process stress-free and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nicholas, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Kent davis got all my questions answered and we bought a

Kent davis got all my questions answered and we bought a Great Jeep Grand Cherokee

Kent davis got all my questions answered and we bought a

Kent davis got all my questions answered and we bought a Great Jeep Grand Cherokee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new Jeep Grand Cherokee, Tim!

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Kent Davis made buying a car a wonderful and easy

Kent Davis made buying a car a wonderful and easy experience. Will definitely be back again.

Kent Davis made buying a car a wonderful and easy

Kent Davis made buying a car a wonderful and easy experience. Will definitely be back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Christine Fitts, we are glad we could help! Congratulations on your new vehicle. We are always more than happy to assist you if anything else comes up. Take care!

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When no one else could they did!

When no one else could they did! Tray and Austin did an amazing job getting me into the vehicle with my dreams! The dealership was was clean, staff were very friendly, and the process was seamless. if I could give this dealership 10 stars I would!!

When no one else could they did!

When no one else could they did! Tray and Austin did an amazing job getting me into the vehicle with my dreams! The dealership was was clean, staff were very friendly, and the process was seamless. if I could give this dealership 10 stars I would!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Angie, congratulations on the purchase of your new dream vehicle! It's experiences like yours that really keep us motivated! Your excellent 5-star rating and kind words for Tray, Austin and our team means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day

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Darren is an awesome salesman and have get personal

Darren is an awesome salesman and have get personal skills. This is the second truck I purchased from him. Excellent salesmanship.

Darren is an awesome salesman and have get personal

Darren is an awesome salesman and have get personal skills. This is the second truck I purchased from him. Excellent salesmanship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kevin, congratulations on your new vehicle, and thanks so much for your wonderful 5-star review for Darren and our team here at Hendrick CDJR of Concord! We are thrilled to hear of your excellent car buying experience! We hope you enjoy your new vehicle and look forward to seeing you here again.

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Went in to browse for a car and ended up leaving with one

Went in to browse for a car and ended up leaving with one and the same day, better than I expected given my circumstances. Jeff Stark helped in any way he could and he was open and honest during the entire transaction. I have nothing bad to say at all about this entire experience. He made sure to do all he could from showing the car, offering the test drive, the car fax, answering any (many lol) questions I had.

Went in to browse for a car and ended up leaving with one

Went in to browse for a car and ended up leaving with one and the same day, better than I expected given my circumstances. Jeff Stark helped in any way he could and he was open and honest during the entire transaction. I have nothing bad to say at all about this entire experience. He made sure to do all he could from showing the car, offering the test drive, the car fax, answering any (many lol) questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Gabriella! Thank you so much for taking the time to share about your recent experience with Jeff and our team here at Hendrick CDJR of Concord. We are truly honored to receive your kind words and look forward to seeing you here again.

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Mark was very helpful,understanding our needs,

Mark was very helpful,understanding our needs, knowledgeable, took time with us and we didnt feel pressured or rushed

Mark was very helpful,understanding our needs,

Mark was very helpful,understanding our needs, knowledgeable, took time with us and we didnt feel pressured or rushed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

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Excellent customer service smooth painless buying

Excellent customer service smooth painless buying experience at Hendrick Jeep in Concord NC. Thank you, Jerez (salesman), Scott (F&I) and Chip (GM). Highly recommend the Hendrick team at Jeep in Concord NC. Love my 2025 Grand Cherokee

Excellent customer service smooth painless buying

Excellent customer service smooth painless buying experience at Hendrick Jeep in Concord NC. Thank you, Jerez (salesman), Scott (F&I) and Chip (GM). Highly recommend the Hendrick team at Jeep in Concord NC. Love my 2025 Grand Cherokee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dean Letorney, thanks for your praise and kind comments about our team. And CONGRATULATIONS on your new Jeep Grand Cherokee! Thank you again for the great review!

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