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Berman Subaru of Chicago

(868 reviews)
Visit Berman Subaru of Chicago
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

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New (888) 418-9989 (888) 418-9989
Used (888) 419-4163 (888) 419-4163
Service (888) 269-3568 (888) 269-3568

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About our dealership

This seller has been on Cars.com since February 2012.
Thank you for taking time to learn more about Berman Subaru of Chicago, Chicago’s ONLY Subaru dealership. We have been proudly serving the Chicago community over 25 years as a proud member of Berman Auto Group. In that time we've developed a business model that puts excellence, transparency, and respect at the forefront of our relationships with the community. Our Award-winning team which includes English, Spanish, and Polish speakers is completely dedicated to providing an exceptional experience for our customers. Our goal is to make sure you're completely satisfied from the moment you leave our dealership.
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Service center

Phone number (888) 269-3568

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(868 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berman Subaru of Chicago from DealerRater.

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I’ve been using Berman Subaru for both purchasing and servicing my car for the past 10 years. They genuinely care about helping their customers and making sure vehicles are properly serviced. I trust their service department and the quality of their work.

I’ve been using Berman Subaru for both purchasing and servicing my car for the past 10 years. They genuinely care about helping their customers and making sure vehicles are properly serviced. I trust their service department and the quality of their work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your long-term trust in Berman Subaru of Chicago. We appreciate your recognition of our service team's efforts. Your loyalty means a lot to us.

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I brought my Forester in for servicing. Bella was the person who took care of me. I found her to be professional and courteous.

I brought my Forester in for servicing. Bella was the person who took care of me. I found her to be professional and courteous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with our service team at Berman Subaru of Chicago. We appreciate your feedback.

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Always a great experiment everyone is so helpful and courteous. Always explain the work that was . Glad we purchased out car Berman

Always a great experiment everyone is so helpful and courteous. Always explain the work that was . Glad we purchased out car Berman

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your positive feedback. We appreciate your kind words about our team's helpfulness and explanations at Berman Subaru of Chicago.

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Berman Subaru is friendly, fast, and clean. I was able to gat a service appointment quickly.

Berman Subaru is friendly, fast, and clean. I was able to gat a service appointment quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for noting our friendly and efficient service at Berman Subaru of Chicago. We appreciate your feedback and hope to assist you again. If there’s anything more we can do, please contact us directly.

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Quick easy wonderful service very attentive and explained certain issue for future service that need to be attended to

Quick easy wonderful service very attentive and explained certain issue for future service that need to be attended to

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for recognizing our attentive service. We appreciate your feedback and are glad we could assist with future service needs at Berman Subaru of Chicago.

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My service advisor was Jovany. He was extremely attentive to my situation of needing new tires and a new battery for my Subaru. He printed out a sheet that was an estimate of what I’m looking at price wise. He went above and beyond for me. I appreciate Jovany for all his knowledge & expertise he has as a service advisor. I can’t thank him enough for making my experience one to always remember.

My service advisor was Jovany. He was extremely attentive to my situation of needing new tires and a new battery for my Subaru. He printed out a sheet that was an estimate of what I’m looking at price wise. He went above and beyond for me. I appreciate Jovany for all his knowledge & expertise he has as a service advisor. I can’t thank him enough for making my experience one to always remember.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This dealership goes above and beyond for there Subaru family. I appreciate the warmth and kindness from all staff members.

This dealership goes above and beyond for there Subaru family. I appreciate the warmth and kindness from all staff members.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Our sales rep Max was terrific! Knowledgeable and valued our time. Finance manger Robert was excellent as well. We were treated with respect and dignity. We would highly recommend this dealership.

Our sales rep Max was terrific! Knowledgeable and valued our time. Finance manger Robert was excellent as well. We were treated with respect and dignity. We would highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Udai helped me get my nice jeep and I like it a lot thank you.

Udai helped me get my nice jeep and I like it a lot thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Everyone at Berman, from sales to financing, was professional, smart, efficient, no b.s. I really appreciated how they managed to de-stress the car buying experience. And we love our purchase. Our Subaru Hybrid delivers on everything promised.

Everyone at Berman, from sales to financing, was professional, smart, efficient, no b.s. I really appreciated how they managed to de-stress the car buying experience. And we love our purchase. Our Subaru Hybrid delivers on everything promised.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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