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Berman Subaru of Chicago

4.5
(776 reviews)
Visit Berman Subaru of Chicago
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award View 1 awards
2018 consumer dealer award
New (888) 418-9989 (888) 418-9989
Used (888) 419-4163 (888) 419-4163
Service (888) 269-3568 (888) 269-3568

Inventory

See all 204 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2012.
Thank you for taking time to learn more about Berman Subaru of Chicago, Chicago’s ONLY Subaru dealership. We have been proudly serving the Chicago community over 25 years as a proud member of Berman Auto Group. In that time we've developed a business model that puts excellence, transparency, and respect at the forefront of our relationships with the community. Our Award-winning team which includes English, Spanish, and Polish speakers is completely dedicated to providing an exceptional experience for our customers. Our goal is to make sure you're completely satisfied from the moment you leave our dealership.
Backed By Berman

Service center

Phone number (888) 269-3568

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.5
(776 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

We had an amazing experience here getting an Outback with

We had an amazing experience here getting an Outback with Iustin. They were very busy, but the whole team was very helpful and easy to work with. Much better than many other dealers we interacted with as a part of our buying process. No weirdness or tricks in the process and we were quite impressed.

5.0

We had an amazing experience here getting an Outback with

We had an amazing experience here getting an Outback with Iustin. They were very busy, but the whole team was very helpful and easy to work with. Much better than many other dealers we interacted with as a part of our buying process. No weirdness or tricks in the process and we were quite impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Their price transparency is not good.

Their price transparency is not good. Also, they lied about the car's condition. The sales agent was a little disrespectful as well. I went there to purchase a used car. They said there was no body damage on the car. However, big and small scratches are all over the place: front, sideways, back, and even the trunk. One windshield wiper was broken. They raised the price we agreed on twice in different procedures, saying they "estimated" wrong and there was a "typo" in calculating taxes. But clearly, it was not a typo. After breaking down the "registration fees", easy math can tell that they added three more non-sense stuff. They did this right after I bought the insurance for the car. I felt so frauded and decided to leave, the sales agent made a gesture behind my back basically saying I was crazy. AVOID THIS DEALER.

1.0

Their price transparency is not good.

Their price transparency is not good. Also, they lied about the car's condition. The sales agent was a little disrespectful as well. I went there to purchase a used car. They said there was no body damage on the car. However, big and small scratches are all over the place: front, sideways, back, and even the trunk. One windshield wiper was broken. They raised the price we agreed on twice in different procedures, saying they "estimated" wrong and there was a "typo" in calculating taxes. But clearly, it was not a typo. After breaking down the "registration fees", easy math can tell that they added three more non-sense stuff. They did this right after I bought the insurance for the car. I felt so frauded and decided to leave, the sales agent made a gesture behind my back basically saying I was crazy. AVOID THIS DEALER.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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2.0

Sales and management will not negotiate any prices on

Sales and management will not negotiate any prices on there vehicles. I was told the price is so that they can move the car. If that's the case I can go to carmax and just purchase the car.

2.0

Sales and management will not negotiate any prices on

Sales and management will not negotiate any prices on there vehicles. I was told the price is so that they can move the car. If that's the case I can go to carmax and just purchase the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Nick was great to work with!

Nick was great to work with! This is our families 2nd Subaru from Bremen’s.

5.0

Nick was great to work with!

Nick was great to work with! This is our families 2nd Subaru from Bremen’s.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Very accommodating salesmen, Alex, completely done over

Very accommodating salesmen, Alex, completely done over the internet from 1700 miles away. Excellent help every step of the way and can't wait for transport delivery of car.

5.0

Very accommodating salesmen, Alex, completely done over

Very accommodating salesmen, Alex, completely done over the internet from 1700 miles away. Excellent help every step of the way and can't wait for transport delivery of car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Thank you for making buying my Subaru Outback 2024 a

Thank you for making buying my Subaru Outback 2024 a pleasant experience. Iustin Baciu was excellent and easy to work with. This is my second Outback bought in Berman Subaru, and consistently their service is excellent, this applies to their service department as well. Thank you!!!!

5.0

Thank you for making buying my Subaru Outback 2024 a

Thank you for making buying my Subaru Outback 2024 a pleasant experience. Iustin Baciu was excellent and easy to work with. This is my second Outback bought in Berman Subaru, and consistently their service is excellent, this applies to their service department as well. Thank you!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Thank you for the excellent service at Berman Subaru!

Thank you for the excellent service at Berman Subaru! I was completely satisfied with the service here.

5.0

Thank you for the excellent service at Berman Subaru!

Thank you for the excellent service at Berman Subaru! I was completely satisfied with the service here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Arun salesperson was great and good experience purchasing

Arun salesperson was great and good experience purchasing vehicle with him. Whole staff and finance very accommodating . Were not pushy or feel being rushed. Took time make sure everything was to my satisfaction. I purchased some accessories from parts department for my Subaru at Berman Subaru very helpful did not take long for it to come in. Pick it up nest day had sale on it also. Looking forward to doing business with this dealer.

5.0

Arun salesperson was great and good experience purchasing

Arun salesperson was great and good experience purchasing vehicle with him. Whole staff and finance very accommodating . Were not pushy or feel being rushed. Took time make sure everything was to my satisfaction. I purchased some accessories from parts department for my Subaru at Berman Subaru very helpful did not take long for it to come in. Pick it up nest day had sale on it also. Looking forward to doing business with this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

I dropped my car for battery problems.

I dropped my car for battery problems. I was frustrated and anxious. Chuck has been kind to listen to my concerns and advocate for the best solutions. He took care of the matter professionally and calmly. Highly recommended.. Thank you Chuck!

5.0

I dropped my car for battery problems.

I dropped my car for battery problems. I was frustrated and anxious. Chuck has been kind to listen to my concerns and advocate for the best solutions. He took care of the matter professionally and calmly. Highly recommended.. Thank you Chuck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Thank you for the excellent service at Berman Subaru!

Thank you for the excellent service at Berman Subaru! Dear Chuck, I want to express my sincere gratitude for the excellent service I received at Berman Subaru. The way you resolved the issues with my car was exceptional, and I am very satisfied with the outcome. Your professionalism and attention to detail were evident from the moment I walked through the door. I felt cared for and well attended to throughout the entire repair process. I greatly appreciate the time and effort you dedicated to ensuring that my car was in perfect condition. Furthermore, I would like to highly recommend Berman Subaru to my friends and family in search of high-quality service and exceptional customer care. Your dedication and expertise are truly remarkable, and I am confident that anyone who visits Berman Subaru will be equally impressed as I am. Ask for Chuck! Thank you once again for all your hard work and for making my experience at Berman Subaru so positive! Thank you very much. Sincerely, Julio Mendia

5.0

Thank you for the excellent service at Berman Subaru!

Thank you for the excellent service at Berman Subaru! Dear Chuck, I want to express my sincere gratitude for the excellent service I received at Berman Subaru. The way you resolved the issues with my car was exceptional, and I am very satisfied with the outcome. Your professionalism and attention to detail were evident from the moment I walked through the door. I felt cared for and well attended to throughout the entire repair process. I greatly appreciate the time and effort you dedicated to ensuring that my car was in perfect condition. Furthermore, I would like to highly recommend Berman Subaru to my friends and family in search of high-quality service and exceptional customer care. Your dedication and expertise are truly remarkable, and I am confident that anyone who visits Berman Subaru will be equally impressed as I am. Ask for Chuck! Thank you once again for all your hard work and for making my experience at Berman Subaru so positive! Thank you very much. Sincerely, Julio Mendia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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