Reviews
We had a flawless experience buying a car for my
We had a flawless experience buying a car for my daughter. Our salesman, Danny Kivikko, was super knowledgeable and explained the features of the car and the available warranties patiently and thoroughly, making sure we understood and didn’t have questions. I wouldn’t hesitate going back and buying another car from Danny Kivikko and Berman Subaru.
We had a flawless experience buying a car for my
We had a flawless experience buying a car for my daughter. Our salesman, Danny Kivikko, was super knowledgeable and explained the features of the car and the available warranties patiently and thoroughly, making sure we understood and didn’t have questions. I wouldn’t hesitate going back and buying another car from Danny Kivikko and Berman Subaru.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My husband and I purchased a 2025 Subaru Forester from
My husband and I purchased a 2025 Subaru Forester from the Berman’s Subaru of Chicago dealership. We worked with Alex Nikolaev, a Product Specialist/Sales Representative. We were blown away by the professionalism demonstrated throughout the process. Alex was knowledgeable, patient, funny, and gave us a great price. We strongly encourage you to visit Alex the next time you are looking to purchase a car.
My husband and I purchased a 2025 Subaru Forester from
My husband and I purchased a 2025 Subaru Forester from the Berman’s Subaru of Chicago dealership. We worked with Alex Nikolaev, a Product Specialist/Sales Representative. We were blown away by the professionalism demonstrated throughout the process. Alex was knowledgeable, patient, funny, and gave us a great price. We strongly encourage you to visit Alex the next time you are looking to purchase a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had an amazing experience here getting an Outback with
We had an amazing experience here getting an Outback with Iustin. They were very busy, but the whole team was very helpful and easy to work with. Much better than many other dealers we interacted with as a part of our buying process. No weirdness or tricks in the process and we were quite impressed.
We had an amazing experience here getting an Outback with
We had an amazing experience here getting an Outback with Iustin. They were very busy, but the whole team was very helpful and easy to work with. Much better than many other dealers we interacted with as a part of our buying process. No weirdness or tricks in the process and we were quite impressed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Their price transparency is not good.
Their price transparency is not good. Also, they lied about the car's condition. The sales agent was a little disrespectful as well. I went there to purchase a used car. They said there was no body damage on the car. However, big and small scratches are all over the place: front, sideways, back, and even the trunk. One windshield wiper was broken. They raised the price we agreed on twice in different procedures, saying they "estimated" wrong and there was a "typo" in calculating taxes. But clearly, it was not a typo. After breaking down the "registration fees", easy math can tell that they added three more non-sense stuff. They did this right after I bought the insurance for the car. I felt so frauded and decided to leave, the sales agent made a gesture behind my back basically saying I was crazy. AVOID THIS DEALER.
Their price transparency is not good.
Their price transparency is not good. Also, they lied about the car's condition. The sales agent was a little disrespectful as well. I went there to purchase a used car. They said there was no body damage on the car. However, big and small scratches are all over the place: front, sideways, back, and even the trunk. One windshield wiper was broken. They raised the price we agreed on twice in different procedures, saying they "estimated" wrong and there was a "typo" in calculating taxes. But clearly, it was not a typo. After breaking down the "registration fees", easy math can tell that they added three more non-sense stuff. They did this right after I bought the insurance for the car. I felt so frauded and decided to leave, the sales agent made a gesture behind my back basically saying I was crazy. AVOID THIS DEALER.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sales and management will not negotiate any prices on
Sales and management will not negotiate any prices on there vehicles. I was told the price is so that they can move the car. If that's the case I can go to carmax and just purchase the car.
Sales and management will not negotiate any prices on
Sales and management will not negotiate any prices on there vehicles. I was told the price is so that they can move the car. If that's the case I can go to carmax and just purchase the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Nick was great to work with!
Nick was great to work with! This is our families 2nd Subaru from Bremen’s.
Nick was great to work with!
Nick was great to work with! This is our families 2nd Subaru from Bremen’s.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very accommodating salesmen, Alex, completely done over
Very accommodating salesmen, Alex, completely done over the internet from 1700 miles away. Excellent help every step of the way and can't wait for transport delivery of car.
Very accommodating salesmen, Alex, completely done over
Very accommodating salesmen, Alex, completely done over the internet from 1700 miles away. Excellent help every step of the way and can't wait for transport delivery of car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for making buying my Subaru Outback 2024 a
Thank you for making buying my Subaru Outback 2024 a pleasant experience. Iustin Baciu was excellent and easy to work with. This is my second Outback bought in Berman Subaru, and consistently their service is excellent, this applies to their service department as well. Thank you!!!!
Thank you for making buying my Subaru Outback 2024 a
Thank you for making buying my Subaru Outback 2024 a pleasant experience. Iustin Baciu was excellent and easy to work with. This is my second Outback bought in Berman Subaru, and consistently their service is excellent, this applies to their service department as well. Thank you!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent service at Berman Subaru!
Thank you for the excellent service at Berman Subaru! I was completely satisfied with the service here.
Thank you for the excellent service at Berman Subaru!
Thank you for the excellent service at Berman Subaru! I was completely satisfied with the service here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Arun salesperson was great and good experience purchasing
Arun salesperson was great and good experience purchasing vehicle with him. Whole staff and finance very accommodating . Were not pushy or feel being rushed. Took time make sure everything was to my satisfaction. I purchased some accessories from parts department for my Subaru at Berman Subaru very helpful did not take long for it to come in. Pick it up nest day had sale on it also. Looking forward to doing business with this dealer.
Arun salesperson was great and good experience purchasing
Arun salesperson was great and good experience purchasing vehicle with him. Whole staff and finance very accommodating . Were not pushy or feel being rushed. Took time make sure everything was to my satisfaction. I purchased some accessories from parts department for my Subaru at Berman Subaru very helpful did not take long for it to come in. Pick it up nest day had sale on it also. Looking forward to doing business with this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car