1.0 out of 5

Stay Away

by Car Gal from Lebanon, PA

November 27, 2014

I've purchased my share of cars, and this is easily the worst buying experience I've ever had. The car was the right one for me, so I stuck it out, but... I was called back to this dealership numerous times unnecessarily, and their way of doing things defied both logic and convention. Things were said at one point but later contradicted, making for a confusing experience. Family businesses of any kind are usually dysfunctional, and this one is no exception. I don’t expect this mom and pop operation to stick around. I’m peeling their name off the car, and I want nothing more to do with them. HUGE hassle, and very disturbing, really. Stay away.

1.0 out of 5
Customer Service

Not Applicable
Quality of Repair

1.0 out of 5
Overall Facilities

1.0 out of 5
Buying Process

Does not recommend this dealer

Shopped for a used car

Did make a purchase

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1.0 out of 5

Waste of my time

by Utterly disgusted from Lebanon Pa.

February 13, 2014

Don't bother wasting your time here. Visited this dealership on a weekday morning the open sign was lit but the lady snarled at me when I went in and said... nobody was available to help me and to come back after noon. I do not recommend doing business with these people. Worst service I have ever seen at an auto dealer.

1.0 out of 5
Customer Service

Not Applicable
Quality of Repair

Not Applicable
Overall Facilities

1.0 out of 5
Buying Process

Does not recommend this dealer

Shopped for a used car

Did not make a purchase

0 people out of 0 found this review helpful. Did you?

Dealer Response
Sorry we missed you. Always happy and eager to meet a new customer or friend.

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