Spitzer CDJR Homestead

Franck G and Steve ( dealer manager) were extremely honest . Quality service , great management and very competitive deals. Definitely will go back . Ram ProMaster coming soon ....!!!

We purchased a 2013 Hyundai Santa Fe from Spitzer on May 16, 2017. The CARFAX for the vehicle said it had not been in any accidents. However, on the way home from the dealership we noticed that the front bumper had pulled loose from the body on the passenger's side. We immediately photographed the bumper and sent the photo to our sales person. She sent the photo to the General Manager, Steve Alaimo, and then told us in a text: "He will fix it. No problem. . . he will take care of it." The next morning we took the car to our local Hyundai dealership, and their body shop said the car had been in a front-end collision and that the bumper needed to be replaced. When we gave Steve the repair estimate, he said he would not replace the bumper and would only make a "cosmetic fix," something Hyundai's body shop called "putting a Band-Aid on a bullet wound." He also told us he would not take the car back unless we purchased one of his other vehicles. (None of his inventory matched what we wanted.) The total damage estimate was $2,501.51. That was quite a shock after thinking the car had never been in an accident. Buyer beware of getting a used car from this dealership! Spitzer claimed in their response to my review that management would be contacting me shortly. They have not contacted me.

I am very pleased with Franck Gonzalez and Steve Alaimo. They got me into the car I really wanted. Frank went above and beyond to make my first car buying experience a remarkable one. I'm happy I stopped by. It was time for me to replace my car and its definitely what happened. I'm forever grateful. Thank you guys again.

I wouldn't trade Homestead Dodge Dealer. They are very helpful and kind. Franck is amazing and very helpful. Will recommend to friends and family. This is my second vehicle that he helps us get.

Franck Gonzalez was excellent. He went above and beyond to make our car buying experience an exceptional experience. We never felt we were being taken advantage of (as has been our past experience). He explained in detail all of options and offered financial advice. He surpassed our expectations. We will make sure to tell all of our friends and family to shop for their new car at Spitzer Jeep and to look for Franck Gonzalez.

I was very satisfied with the overall experience of the purchase of my new vehicle. Bill Czaja was very diligent when answering my questions yet he did not attempt to sale me more expensive vehicles. That actually helped me keep my guard down and I decided to make a greater investment. The fact that his commission was not based on the amount of the sale relieved the concerns about whether or not I was receiving a fair price as well. The experience really contrasted with the one I had with State Farm at the time I had to speak with their customer service representatives. Jack Gorski was also very good at listening to what I was looking for in the financing of my vehicle. Will be going back to purchase their extended insurance.

Love my car and special treatment , I have 2 cars from them . My gma has a car with them as well.love them !!! But your car with them

They deserve a good review. An honorable dealership. No surprises/ no hassles. The pick up from the airport by Roberto was efficient. Roberto was helpful by explaining some of the details of the car that we were purchasing, i.e. the nine-speed transmission. The purchase price was so good we travelled from our home in northern Michigan to southern Florida. The airfare reimbursement from the dealership helped us to make the decision to buy. The car was prep-ed, fully fueled and ready to go when we arrived. Linda Vick programming the Bluetooth phone and her follow-up concerning the two reimbursement checks that were being mailed to us was most appreciated. Franck Gonzalez was friendly, to-the-point, and did not push us to buy extras that were unsuitable for us. Our Chrysler 200C AWD has been flawless at 2,200 miles. It got us home through the snow.

Best experience ever had buying a car from the beginning to the end and I would have to say it was all thanks to mr Carlos galo he is very knowledgeable,professional this the type of car salesman that gives car salesman a good name.

The experience was a success from the moment of arrival at the dealership to searching and finding a vehicle that met my expectations. Finding what I was lookinf for was almost effortless.