West End Auto Mart

bought an f350 in June of 2013-- the truck has literally been in the shop more than driven....over 5500.00 in repairs already that their warranty company would not fix. the truck is a night mare, credit acceptance is a nightmare and basically stuck. would never recommend this dealership to anyone. Do not buy from them.

Just purchased a jeep from them 6 months ago and already have a blown head gasket. The warranty they give is just as bad as them. They will try to find every loop hole they can to grt out of helping you. This is the worst decision I ever made in my life amd I gotta admit I made some pretty bad ones. But this by far is #1. Now im stuck with a payment. I wouldn't recommend the devil to this dealership.

I PURCHASED 2 VEHICLES EARLIER THIS YEAR IN FEB ASSUMING THAT I CAN HAVE A RELIABLE CAR WELL ITS 7 MONTHS LATER AND I HAVE A BLOWN ENGINE. BUT IT GETS BETTER MY BROTHER ALSO PURCHASED A CAR A WEEK LATER AND HE HAS HAD HIS CAR IN THE SHOP SINCE 2 WEEKS AFTER HE GOT HIS CAR AND HIS SENSORS ARE ALL BLOWING AND BEEN IN THE SHOP 3X SAME ISSUE AND HAS HAD TO PAY OUT OF POCKET FOR ALL THIS. SPOKE TO THE CAR DEALER AND WE ARE JUST TOLD BRING IT TO A MECHANIC. SO NOT ONLY DO WE HAVE A CAR PAYMENT FOR 2 CARS THAT ARENT EVEN WORTH IT NOONE CARES BUT I AM MAKING SURE THIS DONT HAPPEN TO OTHERS AS WELL I WOULDNT WISH THIS ON MY WORST ENEMY I HAD MY 3 YR OLD SON IN THE CAR IN THE RAIN AND MY CAR JUST WENT WHILE I WAS AT A LIGHT. AND NOT TO MENTION THE WARRANTY COMPANY THAT IS SOLD WITH THIS CAR THEY WILL SAY AND DO ANYTHING NOT TO PAY FOR THE PROBLEM. ALSO THEY DONT COVER DIAGNOSTICS SO I AM PAYING THE $100 DEDUCTIBLE PLUS ALL DIAGNOSTICS WHICH I WAS TOLD IS GOING TO BE ALOT. I!!!!

do not stand by there vehicles.very rude.ask a question can not answer it for you. wife was just arrested for assaulting a customer.only been in the car business maybe 5 yrs not 25 like they say.i recommend finding a different dealer for your next purchase

What a wonderful experience it was to purchase a car from these guys, no pressure, and a great deal, car runs great, I will buy from them again