Reviews
Write a reviewPhenomenal service and atmosphere.
Sales rep Jacob from Thomas garage in St. Clairsville OH was outstanding, he was professional, knowledgeable and went above and beyond. He was the reason we purchased our truck. I have been to several dealerships throughout the Ohio Valley and near PA. searching for the right truck and I was either not impressed with their inventory, service or sometimes both. My second vehicle purchased from Thomas garage 1st was my Jeep JL and now Ram 1500. Highly recommended.
Phenomenal service and atmosphere.
Sales rep Jacob from Thomas garage in St. Clairsville OH was outstanding, he was professional, knowledgeable and went above and beyond. He was the reason we purchased our truck. I have been to several dealerships throughout the Ohio Valley and near PA. searching for the right truck and I was either not impressed with their inventory, service or sometimes both. My second vehicle purchased from Thomas garage 1st was my Jeep JL and now Ram 1500. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Took my Charger back to them,giving them a chance…
Per my previous review.. I took my Charger in to get tested, was told I needed a tune up.. Got one.. my car came back idling high, shaking or jerking, and squealing (all things it was NOT previously doing). I was called, asked to bring my car back.. ok, I’ll give u a shot to make it right. 2 months later.. Car is STILL worse off than when I originally took it.. kept being told, I haven’t charged you for all we’ve done until now.. which was literally NOTHING.. not even the alignment they said they would do. Infact.. my tire light was on.. and their brand new tires (my car has literally been nowhere but at a Dodge dealership for the entire summer) and it’s WORSE than it was when I dropped it off!! -10/10 DO NOT RECOMMEND!!!!!
Took my Charger back to them,giving them a chance…
Per my previous review.. I took my Charger in to get tested, was told I needed a tune up.. Got one.. my car came back idling high, shaking or jerking, and squealing (all things it was NOT previously doing). I was called, asked to bring my car back.. ok, I’ll give u a shot to make it right. 2 months later.. Car is STILL worse off than when I originally took it.. kept being told, I haven’t charged you for all we’ve done until now.. which was literally NOTHING.. not even the alignment they said they would do. Infact.. my tire light was on.. and their brand new tires (my car has literally been nowhere but at a Dodge dealership for the entire summer) and it’s WORSE than it was when I dropped it off!! -10/10 DO NOT RECOMMEND!!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Women beware!
The treat women as if they know nothing about cars. Their service department is even worse. If you have a man in your life even if they know less about cars than you do, send them! It will just be easier. If you don't be prepared to be talked down to!
Women beware!
The treat women as if they know nothing about cars. Their service department is even worse. If you have a man in your life even if they know less about cars than you do, send them! It will just be easier. If you don't be prepared to be talked down to!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
5 Star purchase....
Great buying experience!! I had a lot of questions even before visiting the dealership... Kevin answered all of them and very promptly. Kevin and Ray were both top notch in the sale and finalizing the deal. I hate the process of buying cars and Kevin made it pretty simple and a great deal to boot! Will definitely check them out first when the next time for a purchase arrives... and I live over an hour away!
5 Star purchase....
Great buying experience!! I had a lot of questions even before visiting the dealership... Kevin answered all of them and very promptly. Kevin and Ray were both top notch in the sale and finalizing the deal. I hate the process of buying cars and Kevin made it pretty simple and a great deal to boot! Will definitely check them out first when the next time for a purchase arrives... and I live over an hour away!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very happy with service
I purchased a used Jeep elsewhere but needed a couple of key fobs programmed that I purchased online. Other Jeep dealers sounded like they didn’t want to bother because I didn’t purchase a key fob from them. Thomas service department was very nice and understanding and treated me like I just got the car from them I would highly recommended them for your service needs. I will definitely go backl
Very happy with service
I purchased a used Jeep elsewhere but needed a couple of key fobs programmed that I purchased online. Other Jeep dealers sounded like they didn’t want to bother because I didn’t purchase a key fob from them. Thomas service department was very nice and understanding and treated me like I just got the car from them I would highly recommended them for your service needs. I will definitely go backl
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
TheDyes
Great experience and no hassle. Easy transaction, friendly people all around.
TheDyes
Great experience and no hassle. Easy transaction, friendly people all around.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
new ram truck
went looking for a used truck and with the great deal from michael fluharty and the finance manager ray i left with a brand new ram for a used price. Very very happy
new ram truck
went looking for a used truck and with the great deal from michael fluharty and the finance manager ray i left with a brand new ram for a used price. Very very happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
traded my mustang for 4x4 happy i did
Needed a quality car for winter, went to Thomas Jeep and Eagle in St. Clairsville Ohio, where sales men Mike Fluharty spent time with me and found what i needed. I had a excellent experience dealing with Thomas Jeep Eagle and would recommend it to anyone looking for a good car and great deal!
traded my mustang for 4x4 happy i did
Needed a quality car for winter, went to Thomas Jeep and Eagle in St. Clairsville Ohio, where sales men Mike Fluharty spent time with me and found what i needed. I had a excellent experience dealing with Thomas Jeep Eagle and would recommend it to anyone looking for a good car and great deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service from Kevin O'Brien
We bought our new Jeep Cherokee from Kevin O'Brien, he was very helpful with our selection and made the deal go along very smoothly. We looked at a few different brands and feel like we found the best car and deal at Thomas.
Great Service from Kevin O'Brien
We bought our new Jeep Cherokee from Kevin O'Brien, he was very helpful with our selection and made the deal go along very smoothly. We looked at a few different brands and feel like we found the best car and deal at Thomas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Thomas
Went into Thomas Auto centers looking for a Jeep Wrangler. I was introduced to a manager soon as I arrived and the sales person was amazing, during the buying I met several managers and sales people all willing help me out. Best automobile car buying experience ever. Thank you!! LIFETIME WARRANTY ON MY NEW JEEP!!!
Thank you Thomas
Went into Thomas Auto centers looking for a Jeep Wrangler. I was introduced to a manager soon as I arrived and the sales person was amazing, during the buying I met several managers and sales people all willing help me out. Best automobile car buying experience ever. Thank you!! LIFETIME WARRANTY ON MY NEW JEEP!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase