Lou Bachrodt Pompano Chevrolet

If you advertise a vehicle at one price, why don't you honor the price. Financing secured, deposit ready and you tell me after me having to call you... back several times that a trade-in is needed for that price? I've never heard of that.

This is the worst dealership I've ever been, I go for a used ecosport that goes out for 12,117 and increases to 19,000 giving 4000 of initial payment I... get more expensive than a new one and do not dare to give your car because for a car that pays 10,000 dollars last year, I wanted to give 500 dollars you get ridiculous payments and it is a lie about the ads the cars are extremely expensive and the service is very bad we left super disappointed and not wanting to know about cars, by people like this one has a very bad concept about all dealers

I just purchased a used 2019 Acadia and had one of the best car buying experiences. The sales, finance, and management team all work diligently to make... you feel comfortable and go out of their way to make sure you are happy with the deal.

Disclaimer: I am not an irrational consumer who goes around leaving poor reviews for the fun of it, but this dealership is the reason why car dealers have... the stigma that they do. A car advertised at a certain price point through TrueCar should be sold at that price point. There is no fine print that negated that price despite a dealer telling me that there is. When pressed to provide evidence, all they could say is that it is in there... without actually finding it. What's worse is the fact that I called in advance to talk about the price and was assured that the advertised price would be honored (before tax, tag, etc.). Unbelievable.

BY FAR WORST EXPERIENCE IVE EVER HAD. AVIOD AT ALL COSTS! When I decided to buy a car no one would answer the phone or call me back to figure out financing.... Then the did an “inspection and detail”, the truck was dirty when I got it and multiple things were broken. When I came to get it fixed they ordered parts but no one was going to fix it. Once I figured out a time to have it fixed and all was okay I showed up bc no one would answer the phone they informed me that they still don’t know who will fix it or pay for it. This place is a complete scam and shouldn’t be in business. Will never recommend this place to anyone.

I leased my CX-5 in January 2017 and bought the service plan. I have brought my vehicle in 3 times since I had it and had to wait several hours for the... service to be done. I would understand if I did not have an appointment but I did. In addition the last oil change the filter was not installed properly and the vehicle was leaking oil and my garage and undercarriage of the car needed to be cleaned. The Service Associate had me bring the car in, did not offer a loaner for my inconvenience.

No complaints, good service by service advisors Don was well train an Good job ¿

First of all I only went in just for an oil change and wound up getting 2 new vehicles. How's that for a job well done by all players involved. Let me... just start off by saying this is the best group of guys I have ever dealt with in the car industry in my 59 years. My wife and I have either leased or purchased 6 cars from this dealership in as many years. Their knowledge of the product is unsurpassed. Let us start with the only salesmen we have ever used during these deals, Emil Ghandour. He never missed a beat anywhere. Service extraordinaire. Second, Sami Ghandour our finance specialist always gave us every option that was available to us during the "money part of the exchange" and advised us according to our needs. And last but not least the sales managers. Adam Mahmoud and Alex Marin made everything possible. This dealership is very fortunate to have such cohesiveness from beginning to the end of the process. I also watched them as they interacted with other potential clients and they were afforded the same level of service the we received. Again, thanks to all involved and I hope this reaches to appropriate ppl. Sincerely, Craig S. Reichenbach Sr.

I had an oil change appointment for 10 am. I ran a little late, but was there by 10:30. I was told it would take one to one and half hours. I waited.... After 2 and half hours i got up to see service manager Mark. He went to get truck , which came out right away. He did not come back to speak with me. Car wash happened by a nice gentleman named Bruce. He did while I was waiting for Mark to return. Otherwise that would not have been done either. I waited. This is unnecessary and uncalled for. Service here is nonexistent.

I had an extra ordinary awesome experience with this dealership specially with Adam and Emil these two guyz worked out everything possible for me to sign... a great lease. I came back because of them and I will always refer my family and friends to them. Thank you Adam and Emil and the entire team :)