Everything was okay until I walked out to my car the next morning after my first oil change there was two scratches and a scuff on my front driver side... quarter panel that is unacceptable from a dealership.
2 hour wait for tire rotation and oil change and if I wanted my car washed I had to wait another 30 min. Mechanic never came to discuss what was done or... needed to be done.
Antony and Lane did everything they could to help me and make the process painless! Can't thank them enough!! Love my new car..
We are thrilled you are loving your new car and that Anthony and Lane made the process painless for you! We pride ourselves on exceptional customer s...ervice and glad you received such!
Great sales experience. Very easy negotiation on the vehicle I wanted. Delivery process was smooth. Financing/leasing was very straightforward. Dealership... is convenient and all went well with the transaction.
The service was amazing! I went into the dealership thinking that I wouldn't be able to walk out with a brand new car. I was pleasantly surprised by... the understanding of the salesman. He got me into a brand new car and treated me as if I could afford anything Thank you for your help. What a great experience.
This is our second car that we have purchased from Antony and all I can say is, He is the best and we always enjoy talking with him buying or not. He is... and has been very helpful--Thank you Sunset Kia and Antony
Hi Randy! We are so grateful for your loyalty and thank you so much for taking the time to leave us a 5-star review. We truly appreciate the feedbac...k and will be sure to share your kind words with Antony. Enjoy every minute of that new car and we look forward to working with you again when the time is right!
Kia was the second dealership I went to, was really just comparing between Chevy Malibu & Equinox, the Niro and the Honda Accord, and then would decide... which one to buy. I went to Honda but their lot was so congested with vehicles waiting for service that we left and went to Kia next. Glad we did. My salesman Dan was excellent. I drove home in my new Niro, all paperwork completed, car prepped, etc. and the entire process only took about 3 hours. I've had the Niro about a week but it's great so far.
Hi Sue! Thank you so much for your kind words and we are thrilled we were able to assist in getting you in the car that was perfect for you! We see ...that you are loving every minute of your new Niro and we are only a phone call away if you have any questions!
Best car buying experience I've ever had at a dealership. Antony was exceptional and easy to deal with it during the whole process.
Antony and Lane treated us as we would expect to be treated by close friends. Both provided us with good explanations of the dealership, service dept... and Antony took the time to explain and demonstrate the features of our new 2018 Sportage. This is our second KIA auto that we purchased from KIA Sarasota because they do what is expected.
It was my first new car purchase and it was awesome! I felt like they were trying to help me, not take advantage of me! There was a little snag on my banks... end and the time we were waiting, I was asked if I wanted some water or snacks. We were greeted with warm chocolate cookies when we walked in. Will definitely go back for my next car!