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Vehicle was finished in a timely fashion and the service advisor Kelvin was terrific. He lets me know everything that's right or wrong with my vehicle... and he stays on top of things to make sure my vehicle is correct before I leave.
Went to Crossroads to have my wife test drive a couple of cars but wasn't in a rush to buy one. Luby was our salesman and he was FANTASTIC. He's been at... this dealership a long time and he knows his stuff. He's not a high pressure salesman, answered every question we had, and really went the extra mile in customer service. He worked with the finance department to get my deal done, despite some negative equity in the car I was trading in. I couldn't have gotten a better deal anywhere else. And I know I wouldn't have gotten better customer service anywhere else. Took the car in today to have detail work done on it, and they gave me a loaner to drive while they did the work. Once again, customer service was second to none. We're loving the 2017 QX70 and HIGHLY RECOMMEND Crossroads Infiniti. Go see Luby and he'll take care of you.
Michael C was great. Had a loaner waiting and all service done in2-3 hours. Awesome!
This is the only dealership that my family and I buy from! The customer service and selection are top notch!!! They go above and beyond!
Great environment for waiting. Service salesman Joshua was great! Took time to explain everything to me and kept me posted on the service.
It's always a great experience coming for service to my car, even though I never purchased my car from this location.
Joshua, Micheal and Logan are phenomenal. The customer service they give is always impeccable. They know their customer by name and know what their customer... needs are, that's very important. Striving to provide excellent customer service to each person and making them feel important is awesome. Thanks gentlemen for all you do, you rock!!
The technicians I request are always very friendly and helpful. I always go back because they make me feel comfortable and at home. I took my mom with... me on one occasion and she was blown away by the exemplary customer service they provided to the point of saying "I would buy a car from them", she has always purchased Honda's.
This experience was truly exceptional! Sales person was awesome!
Great car buying experience and an awesome product!