Crossroads Nissan of Wake Forest

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
113 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 8, 2020

    On Monday I took my Rogue Sl for service I have a 2016 I brought my Rogue last year Customer service team Edmond and Sales Manager Mr Richard so I Decided... to trade my Rogue 2016 SL to 2020 Rogue SL Excellent customer service sign and drive Can you look out for a nice vehicle It was worth the trip this is my second vehicle Nissan Crossroad excellent service I appreciate what you done for me I highly recommend anyone looking for a vehicle with a Nissan Crossroad Wake Forest North Carolina thanks to sell team management Mr. RICHARD and Edmond

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Brad Lindsey, we're happy you found our staff to be so supportive during your experience here at Crossroads Nissan Of Wake Forest! Thank you for such ...a wonderful review and we look forward to assisting you in the future. Take care!

  • 5.0 out of 5
    April 14, 2020

    Would HIGHLY recommend purchasing from here! Demarius had me in a vehicle in an hour our less. I was able to get exactly what I had been searching for.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Alize L., Thank you for taking the time to let us know how we did. Will pass the message along to Demarius. Please keep a lookout for the Nissan Owner... First Survey from Nissan. This survey will work as his report card; it reflects on him only and anything less than a 10 is failing. If you have any questions or concerns please feel free to contact me directly. Meredith Clawson Owner Loyalty Manager Crossroads Nissan of Wake Forest Office: 919.435.5700 Ext. 15806

  • 5.0 out of 5
    March 19, 2020

    Excellent service from Brian Camp. Worked with us to make the deal Never felt pushed or uncomfortable from him I will recommend the dealership and Brian... to everyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Miss Ferguson, Thank you! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you ha...ve further needs or questions, please reach out!

  • 5.0 out of 5
    December 30, 2019

    Just purchased another Pathfinder from Crossroads Nissan. I traded my 2015 S for a 2019 Platinum Pathfinder. After test driving all the top rated SUV's... I found the Pathfinder was quieter more room and and had a smoother ride. Dave Cannon, Demarius and the team made the trade in process and purchase very pleasant. The service Dept. was great when my 2015 was serviced, they are friendly and very helpful and easy to book appointments. I would recommend Crossroads Nissan for your next purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Frank, thank you for your compliments and high praise! Our team strives to deliver an excellent experience, and are glad you found this to be the case... during your visit. If you have further needs or questions, please reach out!

  • 5.0 out of 5
    October 7, 2019

    Hizzy, sales rep, and Dave Cannon, responsive and helpful but no pressure sales tactics!! Previous experience with service department was also outstanding.... Will go back again and again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Karen, we are happy to hear that you had a positive experience with us! Feel free to reach out to us if you need anything. Have a fantastic day!

  • 5.0 out of 5
    September 5, 2019

    Great experience with dealings on new vehicle vs trade-in. Sales Associate was very knowledgeable on new vehicle I wanted, and Finance Manager was very... good in working with me on affording my new vehicle. Both were very friendly and efficient. Couldn't have asked for better service!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your thoughts, Sheila! We are happy to hear you found our team to be friendly and knowledgeable during your visit here. We look ...forward to providing you with the same excellent service next time!

  • 1.0 out of 5
    June 25, 2019

    Purchase a 2019 frontier. Looked at paperwork yesterday, found out was charged 2500.00 for some premier package. Told them didn't want anything extra added... to loan. Only added work to be done. Hitch and driving lights. Very disappointed ☹️ that I didn't catch it. Had completed paperwork on computer display and didn't catch till after completion and some copies were given to me.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Michael thank you for taking the time to leave us your honest feedback. Glad we got a chance to speak with you and reached a resolution. Hope all i...s well :)

  • 5.0 out of 5
    April 6, 2019

    Crossroads Nissan surpassed our expectations! Victoria Fulton is a wonderful salesperson and Khalil Macklin was phenomenal! They were upfront and honest... about everything and that impressed us as other dealerships were not. We will be back to purchase another vehicle in a few months.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, thank you so much for your positive comments about CrossRoads Nissan Wake Forest! Please let us know if there is anything else we can do for you; ...we are more than happy to help!

  • 4.0 out of 5
    February 27, 2019

    They were able to beat multiple dealerships prices and were very easy to deal with as a whole. We walked away with a smile again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    October 26, 2018

    Very friendly sales person, did not have the exact car I had in mind found one that was what I wanted and traded with another company, had my car delivered... the next. Very satisfied with my purchase this was the third car I have bought from Crossroads Nissan since 2009

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, we strive for 100% satisfaction, and it is great to see you had such a positive experience at CrossRoads Nissan Wake Forest. If you ever need... anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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