Crossroads Nissan of Wake Forest

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
109 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 7, 2019

    Hizzy, sales rep, and Dave Cannon, responsive and helpful but no pressure sales tactics!! Previous experience with service department was also outstanding.... Will go back again and again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Karen, we are happy to hear that you had a positive experience with us! Feel free to reach out to us if you need anything. Have a fantastic day!

  • 5.0 out of 5
    September 5, 2019

    Great experience with dealings on new vehicle vs trade-in. Sales Associate was very knowledgeable on new vehicle I wanted, and Finance Manager was very... good in working with me on affording my new vehicle. Both were very friendly and efficient. Couldn't have asked for better service!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your thoughts, Sheila! We are happy to hear you found our team to be friendly and knowledgeable during your visit here. We look ...forward to providing you with the same excellent service next time!

  • 1.0 out of 5
    June 25, 2019

    Purchase a 2019 frontier. Looked at paperwork yesterday, found out was charged 2500.00 for some premier package. Told them didn't want anything extra added... to loan. Only added work to be done. Hitch and driving lights. Very disappointed ☹️ that I didn't catch it. Had completed paperwork on computer display and didn't catch till after completion and some copies were given to me.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Michael thank you for taking the time to leave us your honest feedback. Glad we got a chance to speak with you and reached a resolution. Hope all i...s well :)

  • 5.0 out of 5
    April 6, 2019

    Crossroads Nissan surpassed our expectations! Victoria Fulton is a wonderful salesperson and Khalil Macklin was phenomenal! They were upfront and honest... about everything and that impressed us as other dealerships were not. We will be back to purchase another vehicle in a few months.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, thank you so much for your positive comments about CrossRoads Nissan Wake Forest! Please let us know if there is anything else we can do for you; ...we are more than happy to help!

  • 4.0 out of 5
    February 27, 2019

    They were able to beat multiple dealerships prices and were very easy to deal with as a whole. We walked away with a smile again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    October 26, 2018

    Very friendly sales person, did not have the exact car I had in mind found one that was what I wanted and traded with another company, had my car delivered... the next. Very satisfied with my purchase this was the third car I have bought from Crossroads Nissan since 2009

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    William, we strive for 100% satisfaction, and it is great to see you had such a positive experience at CrossRoads Nissan Wake Forest. If you ever need... anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    September 6, 2018

    Had Raney as a salesman, was excellent and professional, answered every question and concern.Everything from purchase through finance was professional... and pleasant. Would highly recommend

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Stephen, we're happy to hear you had such a positive experience with our team! Congratulations on your new vehicle! Please don't hesitate to reach out... if there's anything additional we can do for you.

  • 5.0 out of 5
    August 2, 2018

    There was no pressure. Yvonne was knowledgeable and helped us in purchasing the right vehicle for us. In fact they were able to get the vehicle from another... dealership in a timely manner due to color of the vehicle exterior and interior.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us! Congratulations on your new vehicle, and please don't hesitate to reach out if there is ever anything t...hat we can do for you!

  • 5.0 out of 5
    July 30, 2018

    Unbelievable buying experience- all of the staff was courteous, knowledgeable, and made sure that all my needs were met - and they absolutely were. When... my wife trades in her Rogue, we won't waste time going anywhere else.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Charles, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give u...s a call or stop by. Have an awesome day!

  • 2.0 out of 5
    June 18, 2018

    We spent over 5 hours negotiating/test driving Nissans. In that time span the owner (Mr. Cannan) saw us sitting at the negotiating table and never stopped... to introduce himself even though he passed by us several times. Additionally, he didn't congratulate us for purchasing a car. Several times while negotiating price, we had a specific price in mind and asked (when price was not met) if we could have our own car keys, and they wouldn't let us have them. We also were offered a free first oil change and would like to have something in writing to that effect. Thank you for letting us comment.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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