Reviews
Write a reviewI took my jeep in because it was leaking antifreeze.
I took my jeep in because it was leaking antifreeze. They took several multi-day appts before they found the issue. I had a blown head gasket. After months of waiting for parts to come in and my miles going over warranty, they got me in. Still covered under warranty. They told me it was an 8 hr job and they needed 2 days to do it. I made an appt for Thursday and Friday of the following week. I use my jeep for work on a mail rt, so when I don't have it I have to take vacation days from work. Well tomorrow will be 10 days vacation I've had to use for that 8 hr job. It has now been 2 weeks that they've had it. It's very frustrating that it is taking this long. I was okay with 2 days, but 2 weeks is completely ridiculous. That means they did less than 1 hours work per 8 hour day. They took 10 working days to accomplish an 8 hour job. They clearly have no concern for their customers. They took 10 vacation days from me for an 8 hour warranty job.
I took my jeep in because it was leaking antifreeze.
I took my jeep in because it was leaking antifreeze. They took several multi-day appts before they found the issue. I had a blown head gasket. After months of waiting for parts to come in and my miles going over warranty, they got me in. Still covered under warranty. They told me it was an 8 hr job and they needed 2 days to do it. I made an appt for Thursday and Friday of the following week. I use my jeep for work on a mail rt, so when I don't have it I have to take vacation days from work. Well tomorrow will be 10 days vacation I've had to use for that 8 hr job. It has now been 2 weeks that they've had it. It's very frustrating that it is taking this long. I was okay with 2 days, but 2 weeks is completely ridiculous. That means they did less than 1 hours work per 8 hour day. They took 10 working days to accomplish an 8 hour job. They clearly have no concern for their customers. They took 10 vacation days from me for an 8 hour warranty job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Everyone at McDonald CDJR was very kind and helpful.
Everyone at McDonald CDJR was very kind and helpful. Nick worked with me on getting the Jeep of my dreams at a price that worked for both of us. I would highly recommend them to anyone looking for a vehicle.
Everyone at McDonald CDJR was very kind and helpful.
Everyone at McDonald CDJR was very kind and helpful. Nick worked with me on getting the Jeep of my dreams at a price that worked for both of us. I would highly recommend them to anyone looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
When I stopped in to schedule service on my Jeep Wrangler...
When I stopped in to schedule service on my Jeep Wrangler for an accelerator that stuck in full throttle, I was totally ignored. When I finally found someone to acknowledge me, they acted like they didn't care and wouldn't even give me a date to bring it in. Even during normal maintenance appointments in the past, they have not been overly friendly or helpful. I will not return!
When I stopped in to schedule service on my Jeep Wrangler...
When I stopped in to schedule service on my Jeep Wrangler for an accelerator that stuck in full throttle, I was totally ignored. When I finally found someone to acknowledge me, they acted like they didn't care and wouldn't even give me a date to bring it in. Even during normal maintenance appointments in the past, they have not been overly friendly or helpful. I will not return!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
customer
great place salesman really nice and helpfull would recommend this place to a friend went out of his way to make sure we got what we wanted
customer
great place salesman really nice and helpfull would recommend this place to a friend went out of his way to make sure we got what we wanted
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Website
xxxx shame to think you can't put the price of all vehicles on website. Very interested in older Chevy, but no price. That must mean free today or not for sale. This is very disappointing , I guess I'll shop elsewhere ill provide email., but do not bother or waste anymore of my time .
Website
xxxx shame to think you can't put the price of all vehicles on website. Very interested in older Chevy, but no price. That must mean free today or not for sale. This is very disappointing , I guess I'll shop elsewhere ill provide email., but do not bother or waste anymore of my time .
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amazing service with 0 pressure.
I would highly recommend anyone shopping for a vehicle to go see Nick Laberge at Mcdonald Chrysler Dodge Jeep Ram in Clare. Nick went above and beyond the call of duty to find me the exact truck I was looking for in a very short period of time. Couldn’t be happier with the service I have received!
Amazing service with 0 pressure.
I would highly recommend anyone shopping for a vehicle to go see Nick Laberge at Mcdonald Chrysler Dodge Jeep Ram in Clare. Nick went above and beyond the call of duty to find me the exact truck I was looking for in a very short period of time. Couldn’t be happier with the service I have received!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
mr. doug van cleave
I bought a 2015 dodge eco diesel from them. everybody that I dealt with was very good. I would deal with again. thanks for your great dealership. I live 3 hours from this dealer and would go back.
mr. doug van cleave
I bought a 2015 dodge eco diesel from them. everybody that I dealt with was very good. I would deal with again. thanks for your great dealership. I live 3 hours from this dealer and would go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT
This is the second time I purchased a vehicle from Nick LaBerge. He has gone out of his way to find exactly what I want for the price I want. I would recommend driving the extra distance to Clare for the excellent service he provides.
GREAT
This is the second time I purchased a vehicle from Nick LaBerge. He has gone out of his way to find exactly what I want for the price I want. I would recommend driving the extra distance to Clare for the excellent service he provides.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience Ever!
My husband and I fell into a difficult hardship and struggled to find a dealership that would work with us.We applied on line for a loan and within 24 hrs Nick LaBerge - Assistant Sales Manager called us and within hours he had us approved and into a vehicle with a payment that we could afford comfortably.We are in our late 40"s, and I can honestly say we have never been treated so wonderful from a Salesman In Our Lifetime .His customer service exceeded our expectations .I would definitely refer any friend or family member ,and even a total stranger to this dealership. From experience we know they would be happy with their experience as well.We were so impressed and satisfied that we actually ended up buying two vehicles. The one thing that we truly appreciated with Nick was his desire to sell us a vehicle that would fit our budget and our needs for our family.Thanks McDonald's for such a great experience we will be back. The Bunnell"s
Best experience Ever!
My husband and I fell into a difficult hardship and struggled to find a dealership that would work with us.We applied on line for a loan and within 24 hrs Nick LaBerge - Assistant Sales Manager called us and within hours he had us approved and into a vehicle with a payment that we could afford comfortably.We are in our late 40"s, and I can honestly say we have never been treated so wonderful from a Salesman In Our Lifetime .His customer service exceeded our expectations .I would definitely refer any friend or family member ,and even a total stranger to this dealership. From experience we know they would be happy with their experience as well.We were so impressed and satisfied that we actually ended up buying two vehicles. The one thing that we truly appreciated with Nick was his desire to sell us a vehicle that would fit our budget and our needs for our family.Thanks McDonald's for such a great experience we will be back. The Bunnell"s
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Don't understand needing an inspection
I have a jeep compass and a great mechanic that keeps it ridding like new. I got a leak from the seal on tranny being a dealership only fix ( which the tool and fluid is available online very cheap ) the mechanic told me he could get the job done if wanted. Seeing the warning sticker I decided to take it to dealership to set up an appointment. Told the service guy the problem and what needed to be changed asking how much it would be. He didn't really seem to care about the problem. And began telling me I need an inspection that would take 45mins. I responded I don't need an inspection you can see it's the seal that's All I wanted. He responded that's how his guys get paid. I left immediately no drama just very disappointed. The time early this year they wanted 80$ just in labor to put on front mud flaps. Btw all bays empty dead at 11am
Don't understand needing an inspection
I have a jeep compass and a great mechanic that keeps it ridding like new. I got a leak from the seal on tranny being a dealership only fix ( which the tool and fluid is available online very cheap ) the mechanic told me he could get the job done if wanted. Seeing the warning sticker I decided to take it to dealership to set up an appointment. Told the service guy the problem and what needed to be changed asking how much it would be. He didn't really seem to care about the problem. And began telling me I need an inspection that would take 45mins. I responded I don't need an inspection you can see it's the seal that's All I wanted. He responded that's how his guys get paid. I left immediately no drama just very disappointed. The time early this year they wanted 80$ just in labor to put on front mud flaps. Btw all bays empty dead at 11am
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair