McDonald Chrysler Dodge Jeep Ram

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    August 29, 2019

    great place salesman really nice and helpfull would recommend this place to a friend went out of his way to make sure we got what we wanted

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    April 10, 2019

    xxxx shame to think you can't put the price of all vehicles on website. Very interested in older Chevy, but no price. That must mean free today or not... for sale. This is very disappointing , I guess I'll shop elsewhere ill provide email., but do not bother or waste anymore of my time .

    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    September 19, 2017

    I bought a 2015 dodge eco diesel from them. everybody that I dealt with was very good. I would deal with again. thanks for your great dealership. I live... 3 hours from this dealer and would go back.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    February 27, 2016

    This dealership doesn't want to help you or try to get you a vehicle. They want to put you in a vehicle you don't want. Nick is the worst and gives excuses.... He always says the computer is down, or when he suppose to call you and he doesn't. He is very inexperienced and if you want a vehicle go to another dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2.0 out of 5
    August 6, 2015

    Purchased a Vehicle and it test drove great. We purchased the vehicle and it acted up twenty minutes after we bought it. Dealership and Service guys where... great on trying to figure out the problem and to resolve. However I got suckered into a GAP insurance and was told Dee wouldn't sell a vehicle without it. After reading the fine print I noticed I noticed if you refinanced it was void. I tried calling numerous times while getting the run around from the Finance Department. I ended up driving 200 miles to go back to the dealership because Dee from Financing kept given me the run around. Even after driving there she didn't want to take five minutes away from her smoke breaks to address the problem with the paper work. She wanted me to sign blank form to even move forward and said she would take care of canceling the GAP insurance. Three weeks later after talking with the Loan company and the GAP Insurance company they said they never got the paper work once again from the Dealership. Once again a run around. Worse customer service I have ever received from this one area of the dealership, everybody else was great. Regards, Arthur Keysaer

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 23, 2014

    We just bought a vehicle from them for the first time. Best experience we ever had. Very friendly, professional and honest!!! We for sure will continue... to do business there and to refer friends to them as well. It was well worth the 31/2 hour drive to do business with them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    July 26, 2014

    We are very disappointed, we dropped James' truck off around June 12th telling them that the transmission went out while driving on the highway, fully... willing to buy a new transmission from the dealership. They checked the truck out and insisted it wasn't the transmission. They have now had his truck for close to 2 months, after even sending it to another dealership because they did not have time or staff to get to it. It finally returned to the Clare dealership after hearing next to nothing, just to find out that it IS indeed the transmission. They said it would take about a week to get a new one in and a few days to put it in. Well, that was 3 weeks ago! Still no transmission. The only way we get updates is if we call there to ask if it is done. We have been MORE than patient with this whole process, I think it is time people know how their customer service really is. This is NOT the first time we have has issues here and we will not return once this process is finished.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 10, 2012

    Worked with McDonald Chrysler for the first time....definetly will not be the last. Very relaxed and they "listen" to their customers....no pushy sales... people here!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Gregory! We appreciate your business and kind words about McDonald Chrysler Jeep Dodge Ram in Clare. Thanks again!

  • 5.0 out of 5
    December 10, 2012

    Hi I recently bought my New Jeep Gr. Cherokee Laredo from McDonald Chrysler lil over a month ago. The staff there was very welcoming and there was no hustle... or pressure during my test drive and buying process. I would highly recommend deal with McDonald it seems they have their staff trainedd the right way. Thanks Guys!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 9, 2012

    Came in to get routine tire balance and rotation on my 2001 Dodge Truck.... I am so thankful the tech found that I had a bad wheel bearing as well!! All... I thought was the balance of my tires (cause there all terrain, n ride loud) but better safe than sorry. I didn't even ask for the inspection. They just wanted to ensure my safety and informed me of the safety importance. Thanks McDonald Chrysler!! Awesome sales staff too!! Kept me company and got me some coffee and donuts fresh from the bakery!!! Thanks for making my experience easy!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Glad to hear we made your Chrysler experience very fulfilling. We appreciate your business and look forward in helping you with any of your vehicle ne...eds. Thank You Again, McDonald Chrysler Dodge Jeep Ram

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