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Putnam Mazda

(87 reviews)

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(87 reviews)

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Great experience in purchasing my Mazda mx-5 from Putnam motors. Ask for Vasily sales representative if you go there for a new Mazda, he really knows his cars and you will not be disappointed, you’ll be delighted!

Great experience in purchasing my Mazda mx-5 from Putnam motors. Ask for Vasily sales representative if you go there for a new Mazda, he really knows his cars and you will not be disappointed, you’ll be delighted!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I’ve now purchased my third Mazda through Nestor Moreno at Putnam Mazda—a 2024 CX-50 Turbo Premium, a 2025 MX-5 Grand Touring, and most recently a 2026 CX-70 PHEV. There’s a reason I keep going back to Nestor. Simply put, he doesn’t waste my time. Most of the negotiation and legwork on my purchases has been handled remotely, without requiring me to sit around at the dealership for hours. He gives me the information I need, answers my questions directly, and gathers the information he needs to help me get into the car I actually want. Not once has he started the conversation with the typical “What monthly payment are you looking for?” approach. Nestor is responsive, respectful, friendly, and patient. There’s no hard sell, no bait-and-switch, and no unnecessary pressure. At the same time, he’s willing to present alternatives when they genuinely make sense. My latest purchase is a perfect example. I originally contacted Nestor intending to replace our CX-50 lease with a newer CX-50. Instead of simply selling me what I initially asked for, he also presented the CX-70 and CX-90 as options because of the incentives Mazda was offering. After looking at our actual driving needs, particularly my wife’s commute, we ended up with a CX-70 PHEV. For our use case, we got a more luxurious, more powerful vehicle that can also be significantly more fuel efficient than the CX-50 we had originally planned to get. That’s the difference between someone who is simply trying to sell you a car and someone who takes the time to help you make a good decision. After three vehicles, I can say that my loyalty is probably as much to Nestor as it is to Mazda. As long as he’s selling cars, he’ll be the first person I call when we’re looking for another one. I highly recommend Nestor Moreno at Putnam Mazda in Burlingame.

I’ve now purchased my third Mazda through Nestor Moreno at Putnam Mazda—a 2024 CX-50 Turbo Premium, a 2025 MX-5 Grand Touring, and most recently a 2026 CX-70 PHEV. There’s a reason I keep going back to Nestor. Simply put, he doesn’t waste my time. Most of the negotiation and legwork on my purchases has been handled remotely, without requiring me to sit around at the dealership for hours. He gives me the information I need, answers my questions directly, and gathers the information he needs to help me get into the car I actually want. Not once has he started the conversation with the typical “What monthly payment are you looking for?” approach. Nestor is responsive, respectful, friendly, and patient. There’s no hard sell, no bait-and-switch, and no unnecessary pressure. At the same time, he’s willing to present alternatives when they genuinely make sense. My latest purchase is a perfect example. I originally contacted Nestor intending to replace our CX-50 lease with a newer CX-50. Instead of simply selling me what I initially asked for, he also presented the CX-70 and CX-90 as options because of the incentives Mazda was offering. After looking at our actual driving needs, particularly my wife’s commute, we ended up with a CX-70 PHEV. For our use case, we got a more luxurious, more powerful vehicle that can also be significantly more fuel efficient than the CX-50 we had originally planned to get. That’s the difference between someone who is simply trying to sell you a car and someone who takes the time to help you make a good decision. After three vehicles, I can say that my loyalty is probably as much to Nestor as it is to Mazda. As long as he’s selling cars, he’ll be the first person I call when we’re looking for another one. I highly recommend Nestor Moreno at Putnam Mazda in Burlingame.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Justin is the man! He was incredibly helpful, and buying a car has never been easier thanks to him. Great customer service, great knowledge, great cars, and great people. Love my car!

Justin is the man! He was incredibly helpful, and buying a car has never been easier thanks to him. Great customer service, great knowledge, great cars, and great people. Love my car!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I drove two hours to buy the Kia Soul Putnam Dealership had in stock. The staff guided me to my sales man, Justin. We test drove the car around town. It was nearing closing time and he quickly got me squared away with forms and offered me water while I signed up for auto insurance. He led me to the finance department where I paid for the car in cash. During that time with the finance man, Justin got my car detailed and he even helped me find my new auto insurance forms so I could print them for my glove box. I walked out with a Kia Soul and had a really fun photoshoot from Justin by 7:06 pm! It was an awesome day, goals achieved and worked with a lovely team of men. I recommend Putnam.

I drove two hours to buy the Kia Soul Putnam Dealership had in stock. The staff guided me to my sales man, Justin. We test drove the car around town. It was nearing closing time and he quickly got me squared away with forms and offered me water while I signed up for auto insurance. He led me to the finance department where I paid for the car in cash. During that time with the finance man, Justin got my car detailed and he even helped me find my new auto insurance forms so I could print them for my glove box. I walked out with a Kia Soul and had a really fun photoshoot from Justin by 7:06 pm! It was an awesome day, goals achieved and worked with a lovely team of men. I recommend Putnam.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a great experience at Putnam Mazda in Burlingame. Duchih took excellent care of us throughout the entire process and made buying our MX 5 smooth and enjoyable. Super helpful, professional, and easy to work with. Definitely ask for Duchih if you’re shopping for a Mazda!

Had a great experience at Putnam Mazda in Burlingame. Duchih took excellent care of us throughout the entire process and made buying our MX 5 smooth and enjoyable. Super helpful, professional, and easy to work with. Definitely ask for Duchih if you’re shopping for a Mazda!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I’ve been around cars for a long time, and I can honestly say this was one of the easiest car-buying experiences I’ve had. The drive to Putnam Mazda was a long one, but it was well worth it. Vasily was a pleasure to deal with—friendly, knowledgeable, and great at communicating. There were no surprises or games, and the whole process was transparent and straightforward. The finance manager was just as easy to work with and made that part of the process simple and hassle-free. That’s the way buying a car ought to be. Thanks, Vasily!

I’ve been around cars for a long time, and I can honestly say this was one of the easiest car-buying experiences I’ve had. The drive to Putnam Mazda was a long one, but it was well worth it. Vasily was a pleasure to deal with—friendly, knowledgeable, and great at communicating. There were no surprises or games, and the whole process was transparent and straightforward. The finance manager was just as easy to work with and made that part of the process simple and hassle-free. That’s the way buying a car ought to be. Thanks, Vasily!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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OMGosh, what can I say. We had a long hard search for the exact Mazda we wanted. Vasily (at Putnam Mazda) was the answer to our quest!! He was so helpful with all our inquiries (and possibly silly questions) never making us feel weird. Vasily is extra personable, a perfect 10 in our book! The process was eazy peazy from start to finish. We absolutely have to credit Vasily for taking time and effort to make this possible. Must also mention the ‘finance guy’, (whose signature is just as illegible as my husbands, lol) was excellent to work with. So, all in all Putnam & crew has made us HAPPY new MAZDA owners!!! ~~ Cyndi & Tim

OMGosh, what can I say. We had a long hard search for the exact Mazda we wanted. Vasily (at Putnam Mazda) was the answer to our quest!! He was so helpful with all our inquiries (and possibly silly questions) never making us feel weird. Vasily is extra personable, a perfect 10 in our book! The process was eazy peazy from start to finish. We absolutely have to credit Vasily for taking time and effort to make this possible. Must also mention the ‘finance guy’, (whose signature is just as illegible as my husbands, lol) was excellent to work with. So, all in all Putnam & crew has made us HAPPY new MAZDA owners!!! ~~ Cyndi & Tim

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Justin helped get a great deal and no xx while till I had the car in my hand

Justin helped get a great deal and no xx while till I had the car in my hand

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience- great job! Felt comfortable and well taken care of throughout process- appreciate the professionalism too

Great experience- great job! Felt comfortable and well taken care of throughout process- appreciate the professionalism too

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I just bought a used vehicle from Putnam Mazda. I have to say it was a very pleasant experience, especially compared to other dealerships I’ve worked with in the past. My sales person was Justin and he was in no hurry and took his time to answer all my questions( I had many!). I appreciated his patience and he helped research the history so I was confident I was making the right decision once I had all the information about the car. I recommend buying from this dealership especially if all the sales people are of his caliber.

I just bought a used vehicle from Putnam Mazda. I have to say it was a very pleasant experience, especially compared to other dealerships I’ve worked with in the past. My sales person was Justin and he was in no hurry and took his time to answer all my questions( I had many!). I appreciated his patience and he helped research the history so I was confident I was making the right decision once I had all the information about the car. I recommend buying from this dealership especially if all the sales people are of his caliber.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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