East Coast Volkswagen

Reviews

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2 lifetime reviews.

  • 5.0 out of 5
    September 3, 2017

    Had to buy a lug key for my passat. The service guy was excellent on matching up the right one. He worked with me from the first call. Had me send him... a pic of the pattern and when I arrived at the dealership it was ready with a smile. The price was good and the service was quick. Would recommend to anyone and will deal with in all future transactions!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 2, 2014

    I rate the entire buying experience with sales rep, Abby Miller, outstanding. She had a positive attitude from the minute she said "hello" and never gave... up until we drove off in a new Jetta. She even followed through when we brought the car back for its 2 week check up. She really is an excellent sales rep. The facility was clean and modern, with cars beautifully displayed. Financing was handled quickly and efficiently and everyone we dealt with was pleasant, supportive and courteous. We had heard a strange noise, just before our two week check up and the car was checked from top to bottom,and test driven before we left, to be sure nothing was overlooked.The car is running beautifully. So our entire experience was wonderful and we rate the entire experience as an excellent one

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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