Reviews
Damian Calvert is the best. Very grateful. The salesman Damian,the sales manager and the finance department were very accommodating, open and honest.
Damian Calvert is the best. Very grateful. The salesman Damian,the sales manager and the finance department were very accommodating, open and honest.
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- Overall experience
- 5.0
- Does recommend this dealer
We're glad you found our sales and finance teams flexible and transparent throughout your GMC Canyon lease. Your kind words mean a lot to our team.
The service advisors are great also a beautiful facility however the technician who replaced my faulty headlight housing also adjusted my head lights down without asking. They were adjusted so low I could not see 15 feet in front of the truck. I ended up having to take it to another shop and pay to have them adjusted correctly. Unsure why an adjustment was made in the first place I never had any issues and it was a brand new truck.
The service advisors are great also a beautiful facility however the technician who replaced my faulty headlight housing also adjusted my head lights down without asking. They were adjusted so low I could not see 15 feet in front of the truck. I ended up having to take it to another shop and pay to have them adjusted correctly. Unsure why an adjustment was made in the first place I never had any issues and it was a brand new truck.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Was very clean and friendly. Love the coffee machine where you can get many different types of coffee while waiting.
Was very clean and friendly. Love the coffee machine where you can get many different types of coffee while waiting.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our dealership felt welcoming and well kept during service on your Buick Enclave. It's nice to hear you enjoyed the coffee selection, too!
Great customer service Great staff. Highly recommend working with Rocky in parts or any of the service advisors
Great customer service Great staff. Highly recommend working with Rocky in parts or any of the service advisors
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your recommendation of our parts team and service advisors means a lot to us. We’re glad you were so well supported during service on your GMC Sierra 1500.
They made everything very easy . They got my car right in and kept me informed on what they did and when it was done .
They made everything very easy . They got my car right in and kept me informed on what they did and when it was done .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Very friendly, snacks are also available while I wait for my repairs. I would definitely recommend the business to my family, friends and co-workers and colleagues.
Very friendly, snacks are also available while I wait for my repairs. I would definitely recommend the business to my family, friends and co-workers and colleagues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Granite Buick GMC.
Mike kept me informed about my vehicle and was happy with the experience. Loved the experience
Mike kept me informed about my vehicle and was happy with the experience. Loved the experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Granite Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Customer Service in the service department is very knowledgeable and they take the time to make sure you know what is going on with your vehicle.
Customer Service in the service department is very knowledgeable and they take the time to make sure you know what is going on with your vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Zero!!!!! So you xxxxing want to know why????????? My 1st conversation with the salesman on a text he referred to me as MAM!!!!!! The name Jamie is not always a woman's name. That really wasn't too bad then I noticed a chip in the pain on the hood!!! 0 that's a zero star review. Yall are so xxxx needy on these reviews it makes me sick. All the texts emails phone calls just relax you needy xxxxing people wtfh man
Zero!!!!! So you xxxxing want to know why????????? My 1st conversation with the salesman on a text he referred to me as MAM!!!!!! The name Jamie is not always a woman's name. That really wasn't too bad then I noticed a chip in the pain on the hood!!! 0 that's a zero star review. Yall are so xxxx needy on these reviews it makes me sick. All the texts emails phone calls just relax you needy xxxxing people wtfh man
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Not worth it because ill have to do a review on this and that as well. Yall dropped the ball. I didnt even ask for more money on my trade in nor did i try to hahgle the price. I did expect more but all i received was give us a review over and over. Yall need to relax period!!!! I know everyone there are great people and hard workers im not a complete ass. I didnt see the chip in the hood right away. Also no gas cap??!!! Sincerely 1 unsatisfied customer!!!!
Excellent communication and my service was quickly completed I will be returning For my next oil change
Excellent communication and my service was quickly completed I will be returning For my next oil change
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our communication was clear and that the service on your Chevrolet Colorado was completed so quickly means a lot to our service team. We’re glad you’ll be back for your next oil change.