Reviews
Write a reviewI would definitely buy from this dealership again.
I would definitely buy from this dealership again.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have nothing but praise for this dealer prior to and completion of this purchase transaction. From the time that USAA, working with the TRUE CAR website put me in contact with this dealer everything seemed to be going as preplanned. The personnel, from the internet section, the salesman, and the financial professional seemed to be working for a very smooth and customer friendly deal. I do have to say that an issue has come up after the sale, that the salesman and the sales manager are working on to assist in resolving a question that has come up concerning the appearance of the grill of the auto. In the photo of the automobile that I used to decide on this specific auto, a full front grill was shown. But after the purchase and when I arrived at home ,I discovered that the front of the auto was not as presented in the initial photograph. I do have to accept some responsibility for this because I did not do a complete walk around of the vehicle prior to the agreement to purchase, due to inclement weather. I just assumed that the auto was as I expected. I am willing to work with the sales team in order to resolve this issue.
I have nothing but praise for this dealer prior to and completion of this purchase transaction. From the time that USAA, working with the TRUE CAR website put me in contact with this dealer everything seemed to be going as preplanned. The personnel, from the internet section, the salesman, and the financial professional seemed to be working for a very smooth and customer friendly deal. I do have to say that an issue has come up after the sale, that the salesman and the sales manager are working on to assist in resolving a question that has come up concerning the appearance of the grill of the auto. In the photo of the automobile that I used to decide on this specific auto, a full front grill was shown. But after the purchase and when I arrived at home ,I discovered that the front of the auto was not as presented in the initial photograph. I do have to accept some responsibility for this because I did not do a complete walk around of the vehicle prior to the agreement to purchase, due to inclement weather. I just assumed that the auto was as I expected. I am willing to work with the sales team in order to resolve this issue.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The salesman was knowledgeable and helpful. The entire transaction was fast, simple and on a Saturday!
The salesman was knowledgeable and helpful. The entire transaction was fast, simple and on a Saturday!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We purchased a 2018 Audi Q3 and Carly made it super easy for us to purchase our new Audi. We will definitely come back to Carly in the future when purchasing another vehicle.
We purchased a 2018 Audi Q3 and Carly made it super easy for us to purchase our new Audi. We will definitely come back to Carly in the future when purchasing another vehicle.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good service, our Sales Guy was very friendly, Accounting was fast, we felt very welcome, UNLIKE the AUDI from Metairie,
Very good service, our Sales Guy was very friendly, Accounting was fast, we felt very welcome, UNLIKE the AUDI from Metairie,
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Dealership. Good Not Pushy people / seamless transaction. They got Exactly the Car I wanted specs / color combo wise. Was Good to have business with. Strongly Recc!
Excellent Dealership. Good Not Pushy people / seamless transaction. They got Exactly the Car I wanted specs / color combo wise. Was Good to have business with. Strongly Recc!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Top notch facility, inventory was very good and every was great. Josh and Steve took good care of us!
Top notch facility, inventory was very good and every was great. Josh and Steve took good care of us!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Loved the people and concierge service! Would buy here again just for the service!
Loved the people and concierge service! Would buy here again just for the service!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very prompt and helpful Service, they were careful to do a complete job.
Very prompt and helpful Service, they were careful to do a complete job.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This review is a long time coming but better late than never, particularly in terms of giving kudos. I was looking for a good combination of options on a Boxster S and found one on the net at Brian Harris Porsche. I worked with Jeffrey Scharwath and he made the experience an excellent one. I have been dealing with most of the Houston Porsche dealers and was getting frustrated in the process until I found THE car at Brian Harris. I decided to fly in to Baton Rouge one Saturday for a look see and ended up driving it home to Houston that very afternoon. Many thanks to Jeffrey and the entire team at Brian Harris Porsche. You'll be my first choice the next time I'm shopping around again. It may be an effort since it's out of town for me, but the "in-town" service feel is super.
This review is a long time coming but better late than never, particularly in terms of giving kudos. I was looking for a good combination of options on a Boxster S and found one on the net at Brian Harris Porsche. I worked with Jeffrey Scharwath and he made the experience an excellent one. I have been dealing with most of the Houston Porsche dealers and was getting frustrated in the process until I found THE car at Brian Harris. I decided to fly in to Baton Rouge one Saturday for a look see and ended up driving it home to Houston that very afternoon. Many thanks to Jeffrey and the entire team at Brian Harris Porsche. You'll be my first choice the next time I'm shopping around again. It may be an effort since it's out of town for me, but the "in-town" service feel is super.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase