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Bait and switch
Total bait and switch. Found a vehicle on Cars.com for a listed price. When I inquired, there was a "dealer added accessories" charge added to the listed price. This should be included in the online price. I would have moved on from the get go had I known the actual price. Just be upfront! I don't play these shady games. You get 1 star.
We aim for fair, competitive pricing on our vehicles. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that you are dissatisfied with our prices. We'd love to speak with you and see if there's anything we can do to address your concerns. Please reach out to Glen Drobney at 480-696-5885 to discuss your situation further.
Bad response and unwanted selling
I was looking at a yer2020 at this dealership to buy, it ended up being sold right before I could purchase. The salesman knew I was interested in buying and soon but didn't let me know that the inventory moved, my email did. Its okay inventory moves right? I'll keep looking, a few days later I get a call from a random salesman from the dealership who says he'd like to sell me the car, I have to tell him it's been sold and he looks it up and goes "oh yeah", then he immediately tries selling me vehicles I told him I did not want, cars that I said were too small (he continues to name those models off), cars way out of my price range, cars with way too many miles on them, it pretty much seemed to me like he didn't listen to a thing I said and was just wasting my time as well as his own just trying to get me to buy something. It was a frustrating experience for sure and I did not buy.
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Glen Drobney, General Manager at 833-718-0491.
After loving my Alfa, I have learned to hate it thanks to this dealership. They handle warranties like it's an inconvenience to them. Ozzy Khan has no leadership or understanding of situations. They cracked my windshield and are currently giving me issues over it and saying that I have to take care of it myself, it's pretty remarkable how low a dealership can go and can blame myself for not going with a BMW X3 over a Stelvio, this would not happen with a more established company, and can come to the conclusion there's not to many Alfa's on the road to do it's history of reliability, and after experiencing their warranty service, this is a below standard company/dealership.
Jeff, we take these comments very seriously. It is imperative that we get all of your detailed information. Please reach out to Glen Drobney, our General Manager, at 833-718-0491.
Camaro ss purchase
The buying process was very fast and easy. They also delivered the vehicle 300 miles to my driveway. Dean the salesmen even followed up on how the vehicle ran and to make sure had no issues
Thank you for your positive feedback!
Fiat of Scottsdale
Dean was great , ozzie helped , pushed through finances very quick, great price on a quality used truck , cleaned it up for me , was a very pleasant experience
Thank you for taking the time to leave us a positive review!
Awesome car! Great service and straight forward salesman. Being in sales myself I appreciate the transparency. Thanks Dean for such a great experience, I will recommend Scottsdale Alfa to anyone.
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, Marco!
What a surprise!
We were in the market for a new SUV. We visited many area dealers and landed at Alfa Romeo on a whim. Such a wonderful experience! Love the new car, also!
We appreciate you taking the time to leave us a positive review!
Chris and Chris did a wonderful job taking care of all of my car needs! I bought a beautiful 2018 Infiniti Q60 at a great price here. Chris Palmer was a pleasure to work with: knowledgeable, kind, professional and honest. It was a pleasure! The whole process took under 3 hours, including financing (Mo was awesome). Highly recommend!
Hello, We are delighted to learn of your wonderful feedback for Chris and Mo. Thank you for taking the time to share your recommendation and congratulations! Let us know if we can help you again.
Excellent experience and customer service
Bought my new car from this dealership and was in and out within just a couple hours. I worked with Chris and Dean and was treated with respect and they went above and beyond to make it an easy and enjoyable experience. I would absolutely recommend them to my friends and family!
An Enjoyable Experiance!
After realizing the type and model of car I wanted to own, I then went ad and dealer shopping. I ended up at Fiat of No. Scottsdale looking and driving the perfect car for me! It was at a great price for a very slightly used car. These guys put a lot of work effort together to make the deal work, yet it was done with ease! Amazing work!