Vaden Chevrolet Pooler

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
125 lifetime reviews.

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  • 5.0 out of 5
    August 4, 2020

    excellent service, friendly staff. Business was clean.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have a... great day!

  • 5.0 out of 5
    April 22, 2020

    My husband and I purchased EXACTLY what we came for. Mr. Jake was amazing. We test drove a different color and wanted black he gave us just that. After... doing the credit check we were nervous bc it seemed like forever (all in our head) but they were able to get it down to what we could afford. Yes the buying experience was great but what was even better was the hospitality. We had to bring our 3 children with us 10,9, and 8 months. Mr. Jake was so attentive and good with them. Kids get impatient very quickly but everytime he went outside he spoke to them and made sure they were ok. I would definitely recommend this dealership. They communicate well with one another and treat their customers like family. Thank you Mr. Jack and thank you Chevy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Pooler. Your recommendation means so much to us... and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

  • November 9, 2018

    Great shop and service facility. Your staff is very knowledgeable and courteous always attending to the needs of the customer. The service center is always... clean and and very well equipped to handle any problem that may need to be addressed. My service advisor Kevin, always keeps me up to speed on any requested service and always advises me when additionL problems with my vechile are encountered and offers recommendations as needed if repairs or failure of components are necessary. I feel very comfortable with the service I have received at Vaden at Pooler.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Tim, thank you so much for your positive comments about Vaden Chevrolet Pooler! We look forward to your next visit! Take care!

  • 5.0 out of 5
    April 20, 2020

    Brought my car in for routine maintenance check, they got me in and out,good service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, we are so pleased you enjoyed your visit to Vaden Chevrolet Pooler! Thanks again for taking the time to leave us this information about your recen...t visit. Take care!

  • 3.0 out of 5
    March 10, 2020

    My truck is less than 6 months old, I took it for it's first oil change, apparently it failed the front end alignment and they wasn't going to tell me,... when I questioned them, they said I could take care of next time. Why would a brand new truck already need a front end alignment??

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we regret to hear that your experience with us was not a more positive one. We are happy to be working with you about the alignment concern. Pl...ease reach out to us if there is anything that we can assist with. Thank you!

  • 3.0 out of 5
    March 2, 2020

    The time before this I got serviced they didn't top off my windshield wiper fluids,this time they didn't do God knows what I am stranded in Fayetteville... NC they left the cap off my radiator. But I am waiting to hear what I need to do with my car.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, thank you for taking the time to leave us feedback about your experience with us. We are disappointed to hear it was not a positive visit but are ...happy to be working with you to resolve this. Please reach out to us if there is anything that we can assist with further.

  • 5.0 out of 5
    February 7, 2020

    Very good buying experience good deal on vehicles

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle!

  • 2.0 out of 5
    December 20, 2019

    The facilities are great as this is a brand new dealership and they have a great selection of vehicles. Unfortunately the shady sales tactics are the... epitome of why people hate buying cars.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ryan, we are very disappointed to hear this. Please know that we take this very seriously and your concerns are being forwarded to management immediat...ely. Thank you for reaching out to notify us of this situation.

  • 5.0 out of 5
    August 16, 2019

    I love this dealerships service department. They are very helpful and really take the time to explain things to you. They're not trying to sell things... to you, or pressure you into, general maintenance that you don't need. Never had an issue with repairs. The waiting area is comfortable and I appreciate the free drinks/snacks. I would highly recommend this place. I don't take my vehicles anywhere else.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Chris, thank you for the kind words about your service visit with us. Please let us know if there is anything that we can assist with in the future! H...ave a great day!

  • 5.0 out of 5
    June 21, 2019

    The employees are all extremely friendly and helpful! Buying a car can seem stressful but with the Pooler Chevrolet it was extremely easy and quick!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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