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Younker Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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One of the best dealerships around!

Excellent customer service all around. All the employees in the sales and service department are all so friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2023 Outlander PHEV

From the moment we walked on, the lot, actually drove on to the lot, until we made our final decision 3 days later. Everything was totally first class.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outlander PHEV

Luke went above and beyond your typical salesmen. He explained the PHEV model to me and how to operate it for optimal benefit. They have a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Kathleen!

A Pleasant Experience

The dealership is about 160 miles away from where I live, so I communicated via email and phone before making the drive. I received fair value for my trade, the vehicle I wound up purchasing was as described and ready, and there was no pressure at any time during the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Russ!

Younker Mitsubishi #1

Such great staff and service everytime I go there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you!! You are number one to us as well!

Magical price increase

This last weekend we bought a car from Younker Nissan/Mitsubishi. When I say "bought", I mean agreed upon price "out the door" in writing, down payment, check ready for the remainder of the price and picking it up. When we arrived to pick it up, the price magically increased by at least $1,500. Even after showing the finance person the written statement of the total car price and he agreeing that it was in writing, they would not sell us the car at that agreed price. What? Seriously? They said it was "Their mistake" but wouldn't budge. This isn't a super expensive car. It's a car for a 18 year old kid who needs transportation to school and back. The price was agreed to by the salesman IN WRITING. We asked for our money back. We spent the entire next day searching for a new car in a different city. How do people do business like that? Even agreements in writing don't mean anything to them. And all the while they kept telling us that they are a "FAMILY" business. Really? Thanks a lot Younker!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Apologies this happened. The tax and license fees are not included in our pricing. We are sorry for the miscommunication.

Yonker is always an A+ experience

I?ve had nothing but exceptional service over and over from Yonker. The whole team is amazing. Scott in the service depart, Jeremy in sales, and Pete. Truly a one of a kind team who is always ready to help. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Miranda!!!

Car maintenance.

And washed my car every time. I will have all my service done here. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Tina!!

Amazing experience

Such an extremely pleasurable experience. Both Jeramy and Pete were incredibly helpful, easy to work with, and made the car buying process painless. I will be passing their names out and Yonker to anyone who wants to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Miranda! We Appreciate you!

Very friendly staff, good prices!

Dealership was quite clean. Staff was very pleasant and helpful. Costs for the services provided were lower than what I was expecting to pay. It seemed there was a delay in getting my car worked on once I arrived, which I presumed was the result of a delay in finishing up the vehicle ahead of mine. Minor gripe, and as a mechanic myself I know these things happen sometimes. I appreciated my vehicle being washed for me. Overall, I am very happy with the experience and the work performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We look forward to your next visit! Take care!