Crossroads Chevrolet

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
14 lifetime reviews.

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  • 5.0 out of 5
    February 3, 2021

    Kayla was absolutely the best. She is friendly and made the buying process easy and stress free.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Crossroads Chevrolet and we hope to see... you again.

  • 5.0 out of 5
    December 3, 2020

    This was just an oil change and tire rotation. Work was efficiently performed in a reasonable amount of time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful ...day.

  • January 28, 2020

    Sales staff where very friendly and helpful. They where able to help me with my deal

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 1.0 out of 5
    June 23, 2020

    I found the truck I wanted and was in conversation to purchase. I was coming from Asheville, NC (4 hours away). A price was agreed upon and Matt told me... he would hold the vehicle for me until the next morning. After getting a cashier's check, I received a call from the dealership telling me the vehicle was sold. Zero Integrity.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (304) 252-1500 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    March 23, 2020

    Wonderful experience with at this dealership. Had the full respect with my salesman .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Crossroads Chevrolet and we hope to see you again soon!

  • 5.0 out of 5
    March 16, 2020

    My service was done in a very professional and timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take ...care!

  • 5.0 out of 5
    March 14, 2020

    Really good place to purchase from also have nice staff to work with you

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us ...a call or stop by. We look forward to your next visit! Take care!

  • 4.0 out of 5
    March 5, 2020

    The dealer ship has been good! We loved our sales lady Carla was the BEST! However when we have a vehicle serviced I believe the dealership should let... you use a car.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do ...for you.

  • 1.0 out of 5
    July 12, 2019

    Mr. Kevin Blankenship- You should have kept your Toyota Tundra!!! I told you to keep it! Next time you better listen to me! Lol! #listentomenexttime... #imright

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, pleas...e reach out to us at (888) 347-5641 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

  • 5.0 out of 5
    July 2, 2019

    Brought my truck for oil change tire rotation. Wait time was not very long. The tires were even gauged for me and they checked my entire truck on a 27... point inspection. Service personal treated me like family.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We can't wait to see you again, have a gr...eat day!

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