Crossroads Chevrolet

3.5 out of 5 3.5

Reviews

3.5 out of 5 3.5
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 12, 2019

    Mr. Kevin Blankenship- You should have kept your Toyota Tundra!!! I told you to keep it! Next time you better listen to me! Lol! #listentomenexttime... #imright

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, pleas...e reach out to us at (888) 347-5641 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

  • 5.0 out of 5
    July 2, 2019

    Brought my truck for oil change tire rotation. Wait time was not very long. The tires were even gauged for me and they checked my entire truck on a 27... point inspection. Service personal treated me like family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We can't wait to see you again, have a gr...eat day!

  • 1.0 out of 5
    May 25, 2019

    If I could leave no stars I would. If you are out-of-state do not even attempt to purchase anything from their internet pricing or dealership period. They... wasted our time for a whole afternoon making us believe we were all set and will get a sales agreement the next morning to head on over to pick up the car, find out next morning their corporate policy is first with the cash gets the car, and they wont even write up a bill of sale either so you know what they will sell the car to you for. Out of state buyers beware, and owner of the dealership feel free to reach out to me as your whole used car staff knows how to contact me, and I will not retract this from the internet as I want everyone to beware of your policies, you may be great locally as you are probably the only dealership in the area, but shouldn't even attempt to compete nationally if you cant honor your word.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Customer service, transparency, and communication are some of our top priorities, and we are disappointed to hear that your time working with us may n...ot have reflected that. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please contact us at (888) 347-5641 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you soon. Take care.

  • 4.0 out of 5
    March 27, 2019

    Very good service. When I go to get my vehicle serviced, I usually don?t have to wait too long.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad we could provide you with timely service! We look forward to your next visit! Take care!

  • 5.0 out of 5
    March 19, 2019

    Excellent service! We always use Crossroads for our service needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing our dealership as your first choice for all your automotive needs! We hope to see you soon. Take care!

  • 5.0 out of 5
    March 8, 2019

    We love Crossroads Chevrolet!! They are quick and easy to work with and get you what you want and and there best deals!! We had a great salesman (Richard... Harrison) and the sales manager (Jeff Vass) we highly recommend Crossroads Chevrolet!! And this is our 6th vehicle we have purchased there!! Always have loved it and never had any problems with the vehicle oil changes and so forth!! Great staff throughout we have dealt with!! Thank you guys and keep up the good work!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking a moment to recognize some of the members of our staff! We're glad their efforts contributed to your overall experience with us. We ...hope you have a great day!