Reviews
my third time here and each time has been comfortable
my third time here and each time has been comfortable friendly and satisfying I will be back when my 4th time come up. They didn't disappoint
my third time here and each time has been comfortable
my third time here and each time has been comfortable friendly and satisfying I will be back when my 4th time come up. They didn't disappoint
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They know what they're doing , and I can leave out of
They know what they're doing , and I can leave out of there knowing my car got the best service that it could., Frank Barba , REP, and Benny Leung, MECHANIC always take great care of my car.
They know what they're doing , and I can leave out of
They know what they're doing , and I can leave out of there knowing my car got the best service that it could., Frank Barba , REP, and Benny Leung, MECHANIC always take great care of my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Regina, we are thrilled to hear that our team at our shop gave you the best service possible, Frank and Benny always strive to take great care of our customers and their cars. Thank you for choosing us! #CustomerSatisfaction #QualityService
I have never had a bad experience here.
I have never had a bad experience here. Joe and Kathy are Awesome always comfortable there
I have never had a bad experience here.
I have never had a bad experience here. Joe and Kathy are Awesome always comfortable there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We are thrilled to hear that you have always had a positive experience with us. Customer satisfaction is our top priority and we are so grateful to have you as a loyal customer. Joe and Kathy will be happy to hear your feedback! See you soon!
They provide excellent service and what a great team .
They provide excellent service and what a great team . Frank Barbra and mechanics are excellent.
They provide excellent service and what a great team .
They provide excellent service and what a great team . Frank Barbra and mechanics are excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the amazing review! We are so grateful for your kind words and are delighted to have such a dedicated team at our business. Looking forward to serving you again in the future!" #CustomerLove #TeamEffort
DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP… Between
DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP… Between Ace,Sue and Calvin all apart of the scam sells team sold me a 2019 BMW received error message coolant low after 24 days of having the vehicle called and text . Was told repeatedly they where busy and would call me Back as of 11/11/2025 still waiting for a call back . Finally spoke to Joe Davis the sales manager . Advised my car can be brought in to the shop . No tow coverage to the shop . Car at the shop why would a newly purchased vehicle need to be at the repair shop already . Turns out the coolant is draining into the engine . With a maybe for Coverage . This is my third vehicle i have purchased over my life and by far the worst experience ever. No willingness to help, no solutions just oh well get it fixed thanks .. I will rally to Make it know keep moving and choose another dealership
DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP… Between
DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP… Between Ace,Sue and Calvin all apart of the scam sells team sold me a 2019 BMW received error message coolant low after 24 days of having the vehicle called and text . Was told repeatedly they where busy and would call me Back as of 11/11/2025 still waiting for a call back . Finally spoke to Joe Davis the sales manager . Advised my car can be brought in to the shop . No tow coverage to the shop . Car at the shop why would a newly purchased vehicle need to be at the repair shop already . Turns out the coolant is draining into the engine . With a maybe for Coverage . This is my third vehicle i have purchased over my life and by far the worst experience ever. No willingness to help, no solutions just oh well get it fixed thanks .. I will rally to Make it know keep moving and choose another dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear valued customer, we apologize for the inconvenience and frustration you have experienced. Please know that we take these matters seriously and will work towards finding a solution for you. Thank you for bringing this to our attention. We appreciate your loyalty and will do our best to rectify the situation.
Purchased a car 10/4/2025 not working to this day !
Purchased a car 10/4/2025 not working to this day !! 11/11/2025 Don’t do it !!!
Purchased a car 10/4/2025 not working to this day !
Purchased a car 10/4/2025 not working to this day !! 11/11/2025 Don’t do it !!!
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for any inconvenience and frustration you have experienced. Please contact us and we will do our best to rectify the situation. Your satisfaction is our top priority. Thank you for your feedback.
Very satisfactory the team was very professional approve
Very satisfactory the team was very professional approve of the quality work the management and customer service was on time and the price was reasonable
Very satisfactory the team was very professional approve
Very satisfactory the team was very professional approve of the quality work the management and customer service was on time and the price was reasonable
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Garland, thank you for your fantastic review! We're thrilled to hear that you were satisfied with our professional team, quality work, and prompt service. We always strive to provide great value for our customers. Thank you for choosing us!
Wonder sales rep carter, he helped me with everything
Wonder sales rep carter, he helped me with everything that I needed. Great service professional
Wonder sales rep carter, he helped me with everything
Wonder sales rep carter, he helped me with everything that I needed. Great service professional
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much William and congrats from Carter and the whole team here at Springfield Mitsubishi!!
The best experience we ever had when purchasing 2019
The best experience we ever had when purchasing 2019 Eclipse cross Brand New in June 2019
The best experience we ever had when purchasing 2019
The best experience we ever had when purchasing 2019 Eclipse cross Brand New in June 2019
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience, we appreciate it!!
Don’t refer nobody you never get paid!
Don’t refer nobody you never get paid!!!!!!! In I liked this place in mad
Don’t refer nobody you never get paid!
Don’t refer nobody you never get paid!!!!!!! In I liked this place in mad
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for bringing this up and we appreciate the feedback. As discussed, we did mail the check, however it seems it never reached you for some reason. We did cut a new one that was physically picked up today. We appreciate the referral and hope you and your spouse are enjoying your vehicles!