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Ray Chrysler Dodge Jeep Ram

(698 reviews)
Visit Ray Chrysler Dodge Jeep Ram
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (847) 739-9895 (847) 739-9895
Used (847) 739-9889 (847) 739-9889
Service (847) 629-0492 (847) 629-0492

Inventory

See all 143 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2016.
The same family you have trusted for over 50 years is expanding to bring you a new line up of trusted and reliable brands. Ray Chrysler Dodge Jeep Ram is now open in Fox Lake IL to serve the people of Lake and McHenry County Southern Wisconsin and all of Chicagoland.We offer a wide selection of cars to help make the buying process easier and as quick as possible. Some say that we here at Ray Chrysler Dodge Jeep Ram Fox Lake have the largest selection of new and used vehicles for sale in Fox Lake IL. Our staff is waiting to help put you in the vehicle of your dreams!
Ray Chrysler Dodge Jeep Ram Now Open!

Service center

Phone number (847) 629-0492

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Chrysler Dodge Jeep Ram from DealerRater.

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Made my apt.

Made my apt. online. Reminders were sent which was really great. My oil change was done in no time and my car got washed. would highly recommend Rays serice dept.

Made my apt.

Made my apt. online. Reminders were sent which was really great. My oil change was done in no time and my car got washed. would highly recommend Rays serice dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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Give complimentary car washes after oil changes.

Give complimentary car washes after oil changes. Lots of other dealerships do it thank you

Give complimentary car washes after oil changes.

Give complimentary car washes after oil changes. Lots of other dealerships do it thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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I miss the detail report we use to get.

I miss the detail report we use to get. Now it was only two sheets of paper.

I miss the detail report we use to get.

I miss the detail report we use to get. Now it was only two sheets of paper.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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Brittany and technicians Rsy are amazing thank you for

Brittany and technicians Rsy are amazing thank you for the great service and treatment. 💯 will return

Brittany and technicians Rsy are amazing thank you for

Brittany and technicians Rsy are amazing thank you for the great service and treatment. 💯 will return

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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Clarissa had amazing customer service if I know anybody

Clarissa had amazing customer service if I know anybody that has a Dodge ram or Chrysler I would definitely recommend them to go see her

Clarissa had amazing customer service if I know anybody

Clarissa had amazing customer service if I know anybody that has a Dodge ram or Chrysler I would definitely recommend them to go see her

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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was easy to schedule an appointment, did the work I

was easy to schedule an appointment, did the work I requested, they did a great job. Would recommend them to anyone

was easy to schedule an appointment, did the work I

was easy to schedule an appointment, did the work I requested, they did a great job. Would recommend them to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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Gage with Ray of Fox Lake was amazing to work with!

Gage with Ray of Fox Lake was amazing to work with!! The whole process was quick and easy. They were up front with the pricing and did not pressure us into any extras. I HIGHLY recommend this dealership.

Gage with Ray of Fox Lake was amazing to work with!

Gage with Ray of Fox Lake was amazing to work with!! The whole process was quick and easy. They were up front with the pricing and did not pressure us into any extras. I HIGHLY recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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I made an appointment online and the vehicle was ready to

I made an appointment online and the vehicle was ready to view. We agreed on a fair price quickly. Sales team was pleasant to work with. Financing took a bit longer to get finished up. Separate pitches for paint protection and various warranties. They were quick to offer discounts on these "valuable" products. I was disappointed to find out after the purchase was complete that there was only one key. I also assumed the gas tank was going to be filled up. Learned my lesson to ask about both next time. Overall, it wasn't painful.

I made an appointment online and the vehicle was ready to

I made an appointment online and the vehicle was ready to view. We agreed on a fair price quickly. Sales team was pleasant to work with. Financing took a bit longer to get finished up. Separate pitches for paint protection and various warranties. They were quick to offer discounts on these "valuable" products. I was disappointed to find out after the purchase was complete that there was only one key. I also assumed the gas tank was going to be filled up. Learned my lesson to ask about both next time. Overall, it wasn't painful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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Jehison Villa was easy to work with.

Jehison Villa was easy to work with. I think that the car protective coating should be included in the sale of a vehicle.

Jehison Villa was easy to work with.

Jehison Villa was easy to work with. I think that the car protective coating should be included in the sale of a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Ray Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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Brought my new 2025 Ram 1500 in for exhaust smell in the

Brought my new 2025 Ram 1500 in for exhaust smell in the cab of the truck and parking sensors not not functioning. They say it needed new sensors which they would order .That was 3 months ago still haven't heard from them..They say they couldn't check the exhaust smell because the exhaust system was to hot.The truck was there for over 2 hours..My wife brought it there .This is what they told her..So waste of time nothing fixed..But hey they got out of doing the work..

Brought my new 2025 Ram 1500 in for exhaust smell in the

Brought my new 2025 Ram 1500 in for exhaust smell in the cab of the truck and parking sensors not not functioning. They say it needed new sensors which they would order .That was 3 months ago still haven't heard from them..They say they couldn't check the exhaust smell because the exhaust system was to hot.The truck was there for over 2 hours..My wife brought it there .This is what they told her..So waste of time nothing fixed..But hey they got out of doing the work..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. We apologize for your negative experience. Please reach out to our General Manager, George.

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