Reviews
I recently moved from Nebraska to Oregon and had a recall
I recently moved from Nebraska to Oregon and had a recall notice for Service. I called Genesis of Portland to schedule my appointment, and was very pleased how they were able to accommodate my service. I was able to schedule my appointment with less than a weeks notice. When I arrived to my appointment Michael was so knowledgeable & kind. The service department was faster than expected & even had a color match touch up paint pen for door dings & scratches in stock! #impressed
I recently moved from Nebraska to Oregon and had a recall
I recently moved from Nebraska to Oregon and had a recall notice for Service. I called Genesis of Portland to schedule my appointment, and was very pleased how they were able to accommodate my service. I was able to schedule my appointment with less than a weeks notice. When I arrived to my appointment Michael was so knowledgeable & kind. The service department was faster than expected & even had a color match touch up paint pen for door dings & scratches in stock! #impressed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sarah, we're ecstatic to hear that Michael and our service team at Genesis of Portland provided you with such a seamless experience. Thanks for choosing us for your vehicle's needs! Safe travels in Oregon!
Great location and gentle salesman Chris was.
Great location and gentle salesman Chris was. He did not try to push any particular car. Allowed us privacy and time to discuss and then he took time to respond to all our questions, multiple times
Great location and gentle salesman Chris was.
Great location and gentle salesman Chris was. He did not try to push any particular car. Allowed us privacy and time to discuss and then he took time to respond to all our questions, multiple times
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kiran, it's fantastic to hear that Chris provided a respectful and informative experience at Genesis of Portland. Thank you for sharing your positive feedback!
just now Great location and gentle salesman Chris was.
just now Great location and gentle salesman Chris was. He did not try to push any particular car. Allowed us privacy and time to discuss and then he took time to respond to all our questions, multiple times
just now Great location and gentle salesman Chris was.
just now Great location and gentle salesman Chris was. He did not try to push any particular car. Allowed us privacy and time to discuss and then he took time to respond to all our questions, multiple times
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kirankumar, we're elated to hear that Chris provided a respectful and informative experience at Genesis of Portland. Thank you for sharing your positive feedback!
Great service.
Great service. Friendly employees. Fast work done. Waiting areas are comfortable and have charging stations
Great service.
Great service. Friendly employees. Fast work done. Waiting areas are comfortable and have charging stations
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vlad, we're excited to hear you enjoyed the service and amenities at Genesis of Portland. Thanks for sharing your experience with us!
Friendly salesperson and great overall service from
Friendly salesperson and great overall service from dealership. Straight forward and not pushy at all. They worked towards a win-win negotiation.
Friendly salesperson and great overall service from
Friendly salesperson and great overall service from dealership. Straight forward and not pushy at all. They worked towards a win-win negotiation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that you had a positive experience with our team at Genesis of Portland. We always aim for straightforward and friendly service. Thanks for choosing us!
Prompt and curteous.
Prompt and curteous. Professional attitude and addressed all concerns. I would return for any future work that needs to be done.
Prompt and curteous.
Prompt and curteous. Professional attitude and addressed all concerns. I would return for any future work that needs to be done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad to hear our team at Genesis of Portland provided a professional and attentive experience. We look forward to assisting with any future needs!
In all our years of shopping for the right luxury
In all our years of shopping for the right luxury vehicles, we have never had a sales person like Mike Moses. From the minute we met him he was so personable and helpful beyond our expectations. We can’t say enough about his professionalism and courtesy. Our purchase wasn’t in a day or two, but several weeks since we were waiting for just the right GV70! He was in constant communication with us and never once were we kept wondering!! His knowledge of the car was spot on and he was able to answer all our questions right when we asked them. In fact he is still happily answering all our questions about the advanced technology of our new car! Thank you Mike for making our experience buying at your dealership perfect!
In all our years of shopping for the right luxury
In all our years of shopping for the right luxury vehicles, we have never had a sales person like Mike Moses. From the minute we met him he was so personable and helpful beyond our expectations. We can’t say enough about his professionalism and courtesy. Our purchase wasn’t in a day or two, but several weeks since we were waiting for just the right GV70! He was in constant communication with us and never once were we kept wondering!! His knowledge of the car was spot on and he was able to answer all our questions right when we asked them. In fact he is still happily answering all our questions about the advanced technology of our new car! Thank you Mike for making our experience buying at your dealership perfect!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Mike provided such a personable and professional experience during your GV70 purchase at Genesis of Portland. It's wonderful knowing he kept you informed throughout the process and continues to assist with any questions about your new vehicle's technology. Thank you for choosing us, enjoy every moment in your luxury ride!
We were in Portland on Monday, June 9, 2025, for
We were in Portland on Monday, June 9, 2025, for something totally unrelated when we realized our Genesis was overdue for service. We're from Albany, and Portland is the closest Genesis service center, so we gave them a call to see if there was any chance we could be squeezed in. Stephen in the service department immediately made us feel like a priority. He’s helped us before and always goes the extra mile when he sees it’s us—and knows we’ve made the trip from out of town. Not only did he get us in for the oil change and tire rotation, but he also took care of a couple of other things we’d been noticing. He made sure everything was addressed and covered under warranty, which was such a relief. He was super patient when I stopped by the desk a few times to check on the car, and he walked us through everything once the service was finished. The cherry on top? He had the car vacuumed—front and back seats! That little detail meant a lot, especially since I hadn’t had time to clean it in forever. Stephen is hands-down the best person to work with in the service department. Friendly, thorough, and genuinely cares about making sure you’re taken care of. Highly recommend asking for him if you're getting your car serviced at Genesis of Portland!
We were in Portland on Monday, June 9, 2025, for
We were in Portland on Monday, June 9, 2025, for something totally unrelated when we realized our Genesis was overdue for service. We're from Albany, and Portland is the closest Genesis service center, so we gave them a call to see if there was any chance we could be squeezed in. Stephen in the service department immediately made us feel like a priority. He’s helped us before and always goes the extra mile when he sees it’s us—and knows we’ve made the trip from out of town. Not only did he get us in for the oil change and tire rotation, but he also took care of a couple of other things we’d been noticing. He made sure everything was addressed and covered under warranty, which was such a relief. He was super patient when I stopped by the desk a few times to check on the car, and he walked us through everything once the service was finished. The cherry on top? He had the car vacuumed—front and back seats! That little detail meant a lot, especially since I hadn’t had time to clean it in forever. Stephen is hands-down the best person to work with in the service department. Friendly, thorough, and genuinely cares about making sure you’re taken care of. Highly recommend asking for him if you're getting your car serviced at Genesis of Portland!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that Stephen provided such exceptional service during your visit to Genesis of Portland! It's great knowing he made you feel prioritized and went above and beyond with the extra touches. Thank you for sharing this experience, we appreciate your recommendation!
We were in Portland on Monday, June 9, 2025, for
We were in Portland on Monday, June 9, 2025, for something totally unrelated when we realized our Genesis was overdue for service. We're from Albany, and Portland is the closest Genesis service center, so we gave them a call to see if there was any chance we could be squeezed in. Stephen in the service department immediately made us feel like a priority. He’s helped us before and always goes the extra mile when he sees it’s us—and knows we’ve made the trip from out of town. Not only did he get us in for the oil change and tire rotation, but he also took care of a couple of other things we’d been noticing. He made sure everything was addressed and covered under warranty, which was such a relief. He was super patient when I stopped by the desk a few times to check on the car, and he walked us through everything once the service was finished. The cherry on top? He had the car vacuumed—front and back seats! That little detail meant a lot, especially since I hadn’t had time to clean it in forever. Stephen is hands-down the best person to work with in the service department. Friendly, thorough, and genuinely cares about making sure you’re taken care of. Highly recommend asking for him if you're getting your car serviced at Genesis of Portland!
We were in Portland on Monday, June 9, 2025, for
We were in Portland on Monday, June 9, 2025, for something totally unrelated when we realized our Genesis was overdue for service. We're from Albany, and Portland is the closest Genesis service center, so we gave them a call to see if there was any chance we could be squeezed in. Stephen in the service department immediately made us feel like a priority. He’s helped us before and always goes the extra mile when he sees it’s us—and knows we’ve made the trip from out of town. Not only did he get us in for the oil change and tire rotation, but he also took care of a couple of other things we’d been noticing. He made sure everything was addressed and covered under warranty, which was such a relief. He was super patient when I stopped by the desk a few times to check on the car, and he walked us through everything once the service was finished. The cherry on top? He had the car vacuumed—front and back seats! That little detail meant a lot, especially since I hadn’t had time to clean it in forever. Stephen is hands-down the best person to work with in the service department. Friendly, thorough, and genuinely cares about making sure you’re taken care of. Highly recommend asking for him if you're getting your car serviced at Genesis of Portland!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shawnda, we're delighted to hear that Stephen provided such exceptional service during your visit at Genesis of Portland. It's great knowing he went above and beyond to make sure everything was taken care of for you. We appreciate the recommendation and look forward to serving you again!
Great experience with Brodie and the team.
Great experience with Brodie and the team. Never felt rushed or pressured and the whole process was very professional. The facility looks great and the cars look even better.
Great experience with Brodie and the team.
Great experience with Brodie and the team. Never felt rushed or pressured and the whole process was very professional. The facility looks great and the cars look even better.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear about your positive experience with Brodie and the team at Genesis of Portland! It's wonderful that you felt comfortable throughout the process, and we're glad you enjoyed our facility. Enjoy those stunning cars!