Genesis of Portland

I recently moved from Nebraska to Oregon and had a recall notice for Service. I called Genesis of Portland to schedule my appointment, and was very pleased how they were able to accommodate my service. I was able to schedule my appointment with less than a weeks notice. When I arrived to my appointment Michael was so knowledgeable & kind. The service department was faster than expected & even had a color match touch up paint pen for door dings & scratches in stock! #impressed

Great location and gentle salesman Chris was. He did not try to push any particular car. Allowed us privacy and time to discuss and then he took time to respond to all our questions, multiple times

just now Great location and gentle salesman Chris was. He did not try to push any particular car. Allowed us privacy and time to discuss and then he took time to respond to all our questions, multiple times

Great service. Friendly employees. Fast work done. Waiting areas are comfortable and have charging stations

Friendly salesperson and great overall service from dealership. Straight forward and not pushy at all. They worked towards a win-win negotiation.

Prompt and curteous. Professional attitude and addressed all concerns. I would return for any future work that needs to be done.

In all our years of shopping for the right luxury vehicles, we have never had a sales person like Mike Moses. From the minute we met him he was so personable and helpful beyond our expectations. We can’t say enough about his professionalism and courtesy. Our purchase wasn’t in a day or two, but several weeks since we were waiting for just the right GV70! He was in constant communication with us and never once were we kept wondering!! His knowledge of the car was spot on and he was able to answer all our questions right when we asked them. In fact he is still happily answering all our questions about the advanced technology of our new car! Thank you Mike for making our experience buying at your dealership perfect!

We were in Portland on Monday, June 9, 2025, for something totally unrelated when we realized our Genesis was overdue for service. We're from Albany, and Portland is the closest Genesis service center, so we gave them a call to see if there was any chance we could be squeezed in. Stephen in the service department immediately made us feel like a priority. He’s helped us before and always goes the extra mile when he sees it’s us—and knows we’ve made the trip from out of town. Not only did he get us in for the oil change and tire rotation, but he also took care of a couple of other things we’d been noticing. He made sure everything was addressed and covered under warranty, which was such a relief. He was super patient when I stopped by the desk a few times to check on the car, and he walked us through everything once the service was finished. The cherry on top? He had the car vacuumed—front and back seats! That little detail meant a lot, especially since I hadn’t had time to clean it in forever. Stephen is hands-down the best person to work with in the service department. Friendly, thorough, and genuinely cares about making sure you’re taken care of. Highly recommend asking for him if you're getting your car serviced at Genesis of Portland!

We were in Portland on Monday, June 9, 2025, for something totally unrelated when we realized our Genesis was overdue for service. We're from Albany, and Portland is the closest Genesis service center, so we gave them a call to see if there was any chance we could be squeezed in. Stephen in the service department immediately made us feel like a priority. He’s helped us before and always goes the extra mile when he sees it’s us—and knows we’ve made the trip from out of town. Not only did he get us in for the oil change and tire rotation, but he also took care of a couple of other things we’d been noticing. He made sure everything was addressed and covered under warranty, which was such a relief. He was super patient when I stopped by the desk a few times to check on the car, and he walked us through everything once the service was finished. The cherry on top? He had the car vacuumed—front and back seats! That little detail meant a lot, especially since I hadn’t had time to clean it in forever. Stephen is hands-down the best person to work with in the service department. Friendly, thorough, and genuinely cares about making sure you’re taken care of. Highly recommend asking for him if you're getting your car serviced at Genesis of Portland!

Great experience with Brodie and the team. Never felt rushed or pressured and the whole process was very professional. The facility looks great and the cars look even better.