DeVoe GMC Buick Subaru

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
20 lifetime reviews.
  • 5.0 out of 5
    December 23, 2020

    Great customer service. They really went the extra mile to help resolve my issue and I super appreciated it.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free ...to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    March 10, 2020

    Our salesman, Yadin, was very knowledgeable. He patient showed us several models and went over the features with us. He was able to answer all of our... questions. The Devoe dealerships is clean and comfortable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing DeVoe Buick GMC and we hope to see you again soon!

  • 1.0 out of 5
    January 4, 2020

    This dealership had a hard to find used car I was looking for which forced me into dealing with them. After calling and asking the necessary questions... about the vehicle and pricing structure I rented a car and drove 2 and 1/2 hours to the dealership with the full value cash in hand ready to buy. They tell you one thing on the phone then try to change the terms on you when a convenient opportunity presents itself for them to make even more money. Salesman Emilo was nice and helpful but dealing with sales manager David Parker was truly cringeworthy. Mr. parker was rude, condescending, and unprofessional. He was not interested in answering any questions or addressing any concerns I had about the vehicle after the test drive. One of the concerns I had was the vehicle was misrepresented as having a "clean carfax" with no accidents while the autocheck report revealed an accident reported which was confirmed by my visual inspection of the vehicle. Mr. Parker refused to acknowledge the accident and straight up told me he was prepared to sell the vehicle to the next customer behind me without disclosing the accident which by my standards is totally dishonest. He kept interrupting me and would barley let me speak during our interaction. I couldn't believe his attitude during this transaction. If I am honest I was treated like total garbage. This is not the right way to treat customers or do business. I will never return to this dealership. If you are looking for an honest dealership that treats customers with dignity and respect look elsewhere because its clearly not Devoe buick gmc!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a posi...tive one. Feel free to reach out to a member of our management staff.

  • 5.0 out of 5
    January 3, 2020

    From the first phone call to final run thru on how to use all the options on our new truck, this purchase was flawless. Everyone at your dealership was... professional and personable. We drove to Naples from Pembroke Pines,Florida....90 some odd miles. We drove this far because your dealership had the truck we were looking for. We were in and out in record time, on New Years Eve of all days.! Justin, Dave, and all the staff we encountered went above and beyond to make our car purchase the easiest we have ever experienced! THANK YOU DEVOE GMC!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us ...a call or stop by. Have an awesome day!

  • 5.0 out of 5
    July 22, 2019

    Quick and easy, we were pressed for time and the Devoe team accommodated is.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

  • 5.0 out of 5
    June 25, 2019

    I can't recommend this dealership enough!!! They are fantastic!!! :)))

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your pos...itive experience. Have a great day!

  • 5.0 out of 5
    May 15, 2019

    Great service department. The advisor was very helpful ?

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at DeVoe Buick GMC! Thank you again for choosing DeVoe B...uick GMC and we hope to see you again.

  • 4.0 out of 5
    April 18, 2019

    Bought new Encore. 2nd key not found. Called for appointment and got appointment about 10 days after delivery. Today they had FOB but not metal key.... On order maybe tomorrow. Lack of attention to detail or assumption on someone?s part. Therefore I need to come back again.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do ...for you.

  • 5.0 out of 5
    March 13, 2019

    I had to wait several days for an appointment but probably normal during high season. Service personnel were very efficient. I was there primarily for... an oil change but there were happy to look at a couple of smaller issues. Ron, who did the write up, was extremely pleasant and professional. Waiting room a little dated but snacks and espresso machine were great!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Ha...ve an awesome day!

  • 3.0 out of 5
    March 11, 2019

    One of the lifts was broken, the oil change took longer than it should have. On previous service calls I have been satisfied with the overall experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to let us know how we did. We hope you are willing to give us another chance. Please reach out to us at (239) 249-3407 ...so we can work towards a resolution.

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