Zeigler Chrysler Dodge Jeep Ram of Schau

The dealership serviced my car in a quick fashion. They also helped me with a uber to and from work.

Was a pleasure to work with carlos addressed all my concerns and was awesome to work with

This was a pleasant experience and I'm glad I stopped by to work out a deal.

Zeigler CDJR in Schaumburg is a great dealer to purchase a vehicle from with extremely friendly and knowledgeable people, I recommend them to everyone I talk to.

Poor service, Poor Communication. Should not take 3 months to fix a seat. I set up an appointment wait 3 weeks for the appointment then drop my car off to just get it looked at. Wait a week, not understanding the point of the appointment since I had to wait so long for the diagnostic. Then when I call to get a status update it took 2 days, I almost called the police and showed up with them. Then when I finally get a response I get told its 2 weeks to get parts and then another week to get my car on the repair schedule. So fine lets just get the seat fixed. 3 weeks later, I call then get told they need another week because they are short staffed, which fine but at least tell ,me that. So I finally drop off my car, then they have my car for 2 weeks with no update, I call and was told that the parts were still on back order and should be in by Monday. So I was confused why I had to wait. By now I call the service manager left multiple messages with no call back. Which is shaddy to say the least.  So another week goes by and I call yet again then the dealer tells me they broke something else in the seat and they had to order that part but I should not worry they would not charge me for the cost of those parts. 2 weeks after that I call back telling them I need an update, I get the will ready tomorrow, this happens 2x. Finally get the car is ready, was on the verge of showing up with the police just to get my car back. The service person was so happy to show me, only to find the car wasn't fixed. I will be taking the car to another dealer I wouldn't recommend this place to my worst enemy. From the way I was treated. I left a lot out, from how I was spoken to, how hard it was to get ahold of people. Best part they called and asked if I wanted to trade in my car 2x, and told me I needed $2800 in "mandatory" service, but couldn't fix the xxxx warranty seat issue. Just a shame, my wife bought a car from there and I was planning on buying my next car from there

The gentlemen working here were genuinely helpful and straightforward when doing business. They were willing to work with us to find the right fit.

lenny is truly the best!” I had an excellent experience at this dealership thanks to Lenny. From the moment I walked in, he was friendly, professional, and attentive to my needs. He took the time to listen, answered all of my questions with patience, and never made me feel pressured. Lenny went above and beyond to make the entire process smooth and stress-free. He genuinely cares about his customers and works hard to make sure you drive away happy. If you’re looking for someone who is honest, knowledgeable, and dedicated to giving top-notch service, Lenny is the person to see. I couldn’t recommend him more highly!

I want to say my experience with the service team was exceptional. I came in for something small but a full check was provided from the team . I was accommodated with coffee, water, and small snacks as I waited in the showroom . I want to applause Maurizo for his great hospitality. I recommend this service to anyone in need of service .

Excellent customer service and Excellent communication. This dealership goes above and beyond!!!! Please keep up the good work, I finally have a dealership i can trust!!!!

Zeigler did whatever they could to get the parts, it was just a long wait