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Nucar Ford of Plymouth

(23 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:30pm
Tuesday 8:00am–6:00pm 8:00am–5:30pm
Wednesday 8:00am–6:00pm 8:00am–5:30pm
Thursday 8:00am–6:00pm 8:00am–5:30pm
Friday 8:00am–6:00pm 8:00am–5:30pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed

Reviews

(23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5 star service!

5 star service! Glenn and his team are the best! Seamless sale and one happy customer... again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bad service dept

Waited three weeks for apointment. Then waited four days for them to do one brake caliper and an oil change. Never replaced my skid plate. Then told me truck came in without one. Really? Why did you not tell Then and sell me one. Stay far away service department is awful.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
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Best Salesman Ever Tom Staples Jr.!

Tom is the first salesman in MANY YEARS of car/truck purchasing to make our experience a truly wonderful one! It’s the first time we don’t have that after-the-sale exhaustion from having to fight for a deal that is never as great as it seems. This was the real deal with a solid salesman leading the coordinated efforts. Thank you! It’s such a rarity!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Doesn't put himself in others shoes.

Doesn't put himself in others shoes. Just says what needs to be said to get a sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

From the minute we drove into the parking lot we were

From the minute we drove into the parking lot we were provided with excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I worked with Tom Staples in the sale of an F150.

I worked with Tom Staples in the sale of an F150. I had an unfortunate experience in the days prior to meeting Tom with other dealers and had a little sour taste in my mouth. I was 2 hours away from Tom and not only was he responsive, detailed and on the ball, he arrange delivery service for my new vehicle right to my door! I didn't have to sign anything prior to them delivery, I still got the chance to look at the truck and test drive before signing on the dotted line. Despite being 2 hours away I will be reaching out to Tom next time I need a new vehicle, he made the process the easiest I've ever experienced. You're the man Tom!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Really don't like writing bad reviews, but this was a

Really don't like writing bad reviews, but this was a very bad experience that I thought I should share and maybe help others from making the same bad decision with this dealership. I purchased a used truck from Nu car Plymouth. Soon after the purchase I had the first oil change service and discovered the whole exhaust was leaking, and multiple shocks were blown out and leaking. I called them multiple times about the issues, as they do not pass NH state inspection. I got the run around with the blame being passed back and forth from sales and service as to who was going to take care of the issues. I then was told that I was on my own and they don't warranty state inspection issues. Paid over $35,000 for a certified used truck and was promised there would be no issues with it upon delivery and how they are a new dealership name and take care of their customers. Now I'm stuck with a non inspectable truck. They will not return my phone calls now. I would not recommend to anyone to do business with Nu Car Plymouth. Save yourself the hassle and take your business to someone else with some integrity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Really don't like writing bad reviews, but this was a

Really don't like writing bad reviews, but this was a very bad experience that I thought I should share and maybe help others from making the same bad decision with this dealership. I purchased a used truck from Nu car Plymouth. Soon after the purchase I had the first oil change service and discovered the whole exhaust was leaking, and multiple shocks were blown out and leaking. I called them multiple times about the issues, as they do not pass NH state inspection. I got the run around with the blame being passed back and forth from sales and service as to who was going to take care of the issues. I then was told that I was on my own and they don't warranty state inspection issues. Paid over $35,000 for a certified used truck and was promised there would be no issues with it upon delivery and how they are a new dealership name and take care of their customers. Now I'm stuck with a non inspectable truck. They will not return my phone calls now. I would not recommend to anyone to do business with Nu Car Plymouth. Save yourself the hassle and take your business to someone else with some integrity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

I have been going to Meredith Ford in Plymouth now known

I have been going to Meredith Ford in Plymouth now known as Nucar plymouthin Plymouth NH for many many years. I have loved every deal I've gotten. Their are no hidden cost every penny they show you what is what and that's is a big deal to me.Honesty that's what earns my business. I will never go anywhere else. So if you want the best deal around NH and like Honesty. I recommend Nucar in plymouth NH. They treat you like family.Their honest open deal.no question go unanswered. Nick Huck is my car guy. He could be yours too. And Glen he's over sees every deal he's great ! I can't say enough about Nucar plymouth. The service dept is awesome and the parts department their are always a big help.One big Happy family. You too can be part of the Ford family .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and we appreciate you as well Glenn Castro NUCAR FORD of Plymouth

Extreme low ball on trade in (50% of Kelley blue book and...

Extreme low ball on trade in (50% of Kelley blue book and their own online application. Will give you every reason to get you lower. Greedy and gimmicky stay far away if you want to be treated fairly. Jeremiah is extremely commission hungry

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.