Reviews
Write a reviewInspect it before driving it off the lot
Less than a week after purchasing my Nissan Rogue Sport, I noticed the front bumper was damaged underneath. I called and explained this but was told that their inspection department would not have missed something of that magnitude. I had asked if they put the vehicles on a hoist during inspection. I was told yes. So I then asked, "how could they not see it if they're under it looking around"? The answer I received made me feel as though it happened after I left with the vehicle. So in other words, with not coming right out and saying it, it happened after I drove it off their lot. So, that is up setting to me because I am not that type of person who would make such a claim. If I had to guess, I would say the damage was in fact seen but, put on the lot anyway in hopes the buyer wouldn't notice it so they would not be responsible for any repairs. Which is exactly what happened! Now, it is apparently my problem. Am I a satisfied costumer? Not 100%. The dealer, Bill Flynn, did do a wonderful job in getting things done, however, as far as the damage that was already done to the vehicle before I purchased it, should have been fixed before it was put on the lot. So my advice to anyone looking to buy a new used car from Wager motors in Gaylord, inspect it thoroughly. Look underneath it before you buy it.
Inspect it before driving it off the lot
Less than a week after purchasing my Nissan Rogue Sport, I noticed the front bumper was damaged underneath. I called and explained this but was told that their inspection department would not have missed something of that magnitude. I had asked if they put the vehicles on a hoist during inspection. I was told yes. So I then asked, "how could they not see it if they're under it looking around"? The answer I received made me feel as though it happened after I left with the vehicle. So in other words, with not coming right out and saying it, it happened after I drove it off their lot. So, that is up setting to me because I am not that type of person who would make such a claim. If I had to guess, I would say the damage was in fact seen but, put on the lot anyway in hopes the buyer wouldn't notice it so they would not be responsible for any repairs. Which is exactly what happened! Now, it is apparently my problem. Am I a satisfied costumer? Not 100%. The dealer, Bill Flynn, did do a wonderful job in getting things done, however, as far as the damage that was already done to the vehicle before I purchased it, should have been fixed before it was put on the lot. So my advice to anyone looking to buy a new used car from Wager motors in Gaylord, inspect it thoroughly. Look underneath it before you buy it.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Michelle, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, Wagar Motor Sales Team
kroswek@live.com
Very knowledgeable about products. Worked up as many options as needed to determine the right fit. Handled lease turn in with ease. Explained, in detail, the operation of vehicle. It was a feel good purchase.
kroswek@live.com
Very knowledgeable about products. Worked up as many options as needed to determine the right fit. Handled lease turn in with ease. Explained, in detail, the operation of vehicle. It was a feel good purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wagar service
Great service, great personnel. I have been servicing my vehicles for almost 20 years and I have always been completely satisfied.
Wagar service
Great service, great personnel. I have been servicing my vehicles for almost 20 years and I have always been completely satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful service, customer friendly
Everything went very quickly, the new car was explained in great detail. Appreciate the respect we are given each time we enter your dealership.
Wonderful service, customer friendly
Everything went very quickly, the new car was explained in great detail. Appreciate the respect we are given each time we enter your dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best customer service
My family has been a loyal customer to Wagar Motors for over 20+ years!!! They have the best customer service!!! I have worked with Bob Johnson for many years, he listens to what i want and takes care of me!!! Wagar Motors treats their customers with respect, loyalty. Now that is FAMILY!!
Best customer service
My family has been a loyal customer to Wagar Motors for over 20+ years!!! They have the best customer service!!! I have worked with Bob Johnson for many years, he listens to what i want and takes care of me!!! Wagar Motors treats their customers with respect, loyalty. Now that is FAMILY!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent experience buying a new GMC
Excellent customer service from start to finish! Jeff Borst was respectful and knowledgable an went above and beyond from test drives, follow up emails, quotes and dialogue to vehicle delivery.
Excellent experience buying a new GMC
Excellent customer service from start to finish! Jeff Borst was respectful and knowledgable an went above and beyond from test drives, follow up emails, quotes and dialogue to vehicle delivery.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trusted, high quality sales and service
We are consistently pleased with the friendly, reliable, professional staff at Wagar's. We have purchased vehicles for over 20 years from Wagar's and have all of our maintenance and repairs done by their great service department. Really cannot say enough!
Trusted, high quality sales and service
We are consistently pleased with the friendly, reliable, professional staff at Wagar's. We have purchased vehicles for over 20 years from Wagar's and have all of our maintenance and repairs done by their great service department. Really cannot say enough!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great job by everyone, clean friendly facility
Treated like family, completed work on time, clean waiting room with coffee, sales people stopped by to see if everything was okay.
great job by everyone, clean friendly facility
Treated like family, completed work on time, clean waiting room with coffee, sales people stopped by to see if everything was okay.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Joe Tubbs was extremely helpful and courteous and had his crew exam the vehicle for the problem my husband had experienced and he was completely satisfied with the answers he was given.
Great service
Joe Tubbs was extremely helpful and courteous and had his crew exam the vehicle for the problem my husband had experienced and he was completely satisfied with the answers he was given.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very knowledgeable and proficient in service.
Bob Wagar is a super gentleman to do business with. All employees are knowledgeable and very courteous. We have done business with them for many years.
Very knowledgeable and proficient in service.
Bob Wagar is a super gentleman to do business with. All employees are knowledgeable and very courteous. We have done business with them for many years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase