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CRABTREE BUICK-GMC, INC.

(14 reviews)

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(14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I recently bought a new GMC Canyon from them.

I recently bought a new GMC Canyon from them. I've been buying cars from them for 20+ years and have always been well taken care of. I had a great experience this time and really love my new truck. I plan to continue having my vehicle serviced with Crabtree as well.

I recently bought a new GMC Canyon from them.

I recently bought a new GMC Canyon from them. I've been buying cars from them for 20+ years and have always been well taken care of. I had a great experience this time and really love my new truck. I plan to continue having my vehicle serviced with Crabtree as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2019 Duramax went into limp mode 4 hours from home on the

2019 Duramax went into limp mode 4 hours from home on the Thursday before Memorial Day weekend. Bad situation. Locals said two dealers and Crabtree is the best. Spoke with the Service dept who called back on Friday to check on things. Left the truck and they found a warranty extension on the problem parts. Crabtree fixed everything at no cost to me. Can’t say enough good words about their service department.

2019 Duramax went into limp mode 4 hours from home on the

2019 Duramax went into limp mode 4 hours from home on the Thursday before Memorial Day weekend. Bad situation. Locals said two dealers and Crabtree is the best. Spoke with the Service dept who called back on Friday to check on things. Left the truck and they found a warranty extension on the problem parts. Crabtree fixed everything at no cost to me. Can’t say enough good words about their service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have had a wonderful experience at Crabtree Buick.

I have had a wonderful experience at Crabtree Buick. From first walking onto the lot to look/test drive and purchase a vehicle the staff were friendly and knowledgeable and very helpful. I returned to have floor mats installed and was greeted once again by friendly staff. They were fast and efficient with the installation. I am so pleased with my purchase but the service after the sale is amazing.

I have had a wonderful experience at Crabtree Buick.

I have had a wonderful experience at Crabtree Buick. From first walking onto the lot to look/test drive and purchase a vehicle the staff were friendly and knowledgeable and very helpful. I returned to have floor mats installed and was greeted once again by friendly staff. They were fast and efficient with the installation. I am so pleased with my purchase but the service after the sale is amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We really like the car!

We really like the car! The staff at Crabtree are top notch. I have bought Buicks from here before and will definitely be back.

We really like the car!

We really like the car! The staff at Crabtree are top notch. I have bought Buicks from here before and will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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It is so nice to visit a family-owned dealership where

It is so nice to visit a family-owned dealership where service and valuing customers and their time is at the forefront of what you do.

It is so nice to visit a family-owned dealership where

It is so nice to visit a family-owned dealership where service and valuing customers and their time is at the forefront of what you do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I bought a used car from Jackson Crabtree and the mileage

I bought a used car from Jackson Crabtree and the mileage was set back from 130k to 70k and the title had nothing under odometer. Do not put it past these people to use, abuse and take advantage of you.

I bought a used car from Jackson Crabtree and the mileage

I bought a used car from Jackson Crabtree and the mileage was set back from 130k to 70k and the title had nothing under odometer. Do not put it past these people to use, abuse and take advantage of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased a used vehicle from this dealership only to

I purchased a used vehicle from this dealership only to find out the odometer has been set back from 130k to 70k which; as far as I know is illegal. They knew it was incorrect because they put NOTHING under odometer on the vehicle Title.

I purchased a used vehicle from this dealership only to

I purchased a used vehicle from this dealership only to find out the odometer has been set back from 130k to 70k which; as far as I know is illegal. They knew it was incorrect because they put NOTHING under odometer on the vehicle Title.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent buying experience!

Excellent buying experience! Made the process very simple and made sure ti go over the vehicle really well. And I like their service department.

Excellent buying experience!

Excellent buying experience! Made the process very simple and made sure ti go over the vehicle really well. And I like their service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience!

We had a great experience! The team at Crabtree was very pleasant to be around. It took us a few weeks to make our mind up, but our salesman Jackson was very patient with us. And we plan to return for our service.

Great experience!

We had a great experience! The team at Crabtree was very pleasant to be around. It took us a few weeks to make our mind up, but our salesman Jackson was very patient with us. And we plan to return for our service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

We bought a new Buick Encore GX from Crabtree. I previously owned one and had good service out of it. Decided it was time to trade for a new one. My sales person Jackson was very helpful and we had a great experience.

Excellent service

We bought a new Buick Encore GX from Crabtree. I previously owned one and had good service out of it. Decided it was time to trade for a new one. My sales person Jackson was very helpful and we had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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