Skip to main content

Vermilion Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great service

Excellent service. Friendly caring staff. Took great care of vehicle. Fast and thorough service

Great service

Excellent service. Friendly caring staff. Took great care of vehicle. Fast and thorough service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Vermilion Chevrolet GMC and we hope to see you again.

Show full review

Survey

Oil change and tire rotation. All went well but can?t afford to pay $122 for an oil change. Would prefer for you to service my car but can?t see paying that mich

Survey

Oil change and tire rotation. All went well but can?t afford to pay $122 for an oil change. Would prefer for you to service my car but can?t see paying that mich

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Steve, thank you for taking the time to send us this high star-rating and honest feedback. Unfortunately, with inflation, oil prices (like everything else it seems) have doubled so we also have had to increase the price of our synthetic oil change. To try and soften the blow for our customers we created the oil change packages to provide extra services, including tire rotation and a more extensive car wash and cleaning, however, we sincerely apologize if this was not made clear to you. You've been a great customer and we truly appreciate your business. If you have any further questions or concerns, please feel free to contact our Service Manager, Kevin O'Donnell, at 217-442-8400. Thank you!

Show full review

Bought my very fist brand new car.

Bought my very fist brand new car. Experience was great until I recieved word from not the finance dept, not my salesman, but a member of the service department that my loan that was supposed to be paid off still owed a little over 80.00. They expect me to pay this! I WILL NOT be back to this dealership! This was their error, not mine!!

Bought my very fist brand new car.

Bought my very fist brand new car. Experience was great until I recieved word from not the finance dept, not my salesman, but a member of the service department that my loan that was supposed to be paid off still owed a little over 80.00. They expect me to pay this! I WILL NOT be back to this dealership! This was their error, not mine!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Awesome Dealership

Always have had a Great experience with firelands Chevrolet in Vermilion Oh , Very Professional, I truly Appreciate Adam and David in the parts Department and the other gentleman, I truly Appreciate Mark head of the Service Department and Storm , I have purchased a vehicle from them in the past, A Great group of sales Professionals, will always go back and purchase, Adam went Above and Beyond with the parts I needed, Keep up with the Great and Professional Service guys Thank you Randy Gilmore

Awesome Dealership

Always have had a Great experience with firelands Chevrolet in Vermilion Oh , Very Professional, I truly Appreciate Adam and David in the parts Department and the other gentleman, I truly Appreciate Mark head of the Service Department and Storm , I have purchased a vehicle from them in the past, A Great group of sales Professionals, will always go back and purchase, Adam went Above and Beyond with the parts I needed, Keep up with the Great and Professional Service guys Thank you Randy Gilmore

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Randy - I want to make sure that the right location gets your extremely positive feedback and rating. We would, of course, love to have your business, but our location is Vermilion Chevrolet Buick GMC in Tilton, IL and I believe you meant this for this dealership: https://www.firelandschevyvermilion.com/ I hope you have a wonderful New Year! Heather Wilfley Director of Communications Drive217.com

Show full review

Vermillion County Chevrolet

Mike and Logan were so helpful! I had previously had a bad experience at another car dealership and was very worried about buying another car. I was never under any pressure to purchase my car and they worked with me to get me the best deal possible. I will never go anywhere else to purchase a vehicle!! 10/10 would recommend!

Vermillion County Chevrolet

Mike and Logan were so helpful! I had previously had a bad experience at another car dealership and was very worried about buying another car. I was never under any pressure to purchase my car and they worked with me to get me the best deal possible. I will never go anywhere else to purchase a vehicle!! 10/10 would recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Megan Thank You please let us know if you need anything Thanks Lou Reid General Manager

Show full review

Great Service Department

My car broke down while on a trip. The service department went above and beyond to get the parts and repair done on the same day. The service representatives, the shuttle driver, and office staff were all professional and friendly. I appreciated their attention to detail, getting the problem solved quickly, and being kept well informed about what was going on with the repair and the cost. Thank you.

Great Service Department

My car broke down while on a trip. The service department went above and beyond to get the parts and repair done on the same day. The service representatives, the shuttle driver, and office staff were all professional and friendly. I appreciated their attention to detail, getting the problem solved quickly, and being kept well informed about what was going on with the repair and the cost. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Every day we strive to be excellent and feedback like yours is always the goal. Thank you, Nancy, for taking the time out of your busy day to let us know how we did. We hope you have a wonderful day!

Show full review

Dale was an outstanding salesman to work with. Down to...

Dale was an outstanding salesman to work with. Down to earth guy. A nice change

Dale was an outstanding salesman to work with. Down to...

Dale was an outstanding salesman to work with. Down to earth guy. A nice change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Please look over your vehicle carefully before buying. I...

Please look over your vehicle carefully before buying. I bought a 2020, didn’t notice the chrome molding had hail damage a lot of their vehicles has hail damage. I had to replace chrome on my own. sad story, yet true.

Please look over your vehicle carefully before buying. I...

Please look over your vehicle carefully before buying. I bought a 2020, didn’t notice the chrome molding had hail damage a lot of their vehicles has hail damage. I had to replace chrome on my own. sad story, yet true.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

service

had a check engine light due to bad gas............

service

had a check engine light due to bad gas............

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the high rating, Lloyd - it's much appreciated!

Show full review

Vermilion Chevy is awesome!

Great experience! Cole and Kneeill went over and above to get us in the car we liked!

Vermilion Chevy is awesome!

Great experience! Cole and Kneeill went over and above to get us in the car we liked!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vermilion Chevrolet Buick GMC and we hope to see you again soon! We sincerely value your business and look forward to your next visit!

Show full review
See all 34 reviews