Premier Chevrolet GMC of Morgantown

I dealt with Josh Liggett. He was very knowledgeable about all the details with sale and very forward before the sale which is a great quality to have. The rest of the team was very knowledgeable as well. We had our kids with us also, everyone was friendly and very good with kids. Overall this one of the best car buying experiences I’ve had. Thank you Josh liggett for everything I can’t express it enough! 😊. Thank you premier Chevy of Morgantown!!

"OUTSTANDING" Customer Service! I'm consistently pleased with the service department's work & staff @ Premier!

GREAT NEW AND USED AUTO'S IN TOWN NO HASSELS PROFESSIONAL SALES FORCE ALL READY TO TAKE GREAT CARE OF YOUR WANTS AND NEEDS.

I'm consistently pleased with the service department's work & staff @ Premier! No matter who is assigned to my service issue, they seem conscientious of the fact that we only have 1 vehicle. They offer me the soonest available appointment. They communicate typically within 30mins-1hr the problem, and are upfront about the costs associated with fixing that. If it'll take longer than that, they offer to shuttle me back & forth to the dealership, like they did this most recent time (despite the snow:). From the service dept. manager, Sam, to the service advisors out front (Andy-this appointment), to the shuttle driver, they have been so personable and friendly. Vehicle repair is something that could normally be a very stressful situation. But I have found at Premier I don't stress, because the service staff really seem to care about getting my vehicle back to fully operational asap, at the best price they can give me. And I can't forget the mechanics, because most importantly, when the Premier service dept. makes a repair on my SUV, they fix the problem! They've taken care of my SUV from oil changes/tire rotations to a new transmission, and everything in between! Thanks Premier Service Dept.! Keep up the good work!

My engine check light was on, so I sent my car there to check. The technician later called me to suggest that I need to pay 5K to replace some parts. It is too much since my car is only worth 5 K, so I asked to take my car back. It is very sad that they told me it took them a whole day to take my car apart and that it would take them another entire day to bring all the parts back. Due this reason, they charged me $ 300 to allow me to take my car back. I later drove my car to another auto shop. They diagonalized my car and gave me the exact the same report. The auto shop did not charge me any money and told me I could keep on driving my car until my car failed to start. They estimated the cost would be $500 to $2000 to replace the parts to fix. It is my first to witness someone lie to me like the guy in this "Premier Chevrolet GMC of Morgantown", who actually already charged me $1000 to replace the ECM one week before I found the engine check light was on. I have my worst experience in this shop and I believe these guys are simply evil! Please be wise to keep away from this shop.

The remotes and the push button on my door handle work occasionally. I checked the batteries in both remotes, and they were good. I made an appointment for an oil change and to have the remotes reset. I explained everything that I did to the gentleman who scheduled the appointment. When I arrived to pick up my truck, I was told the technician checked the batteries in the remotes and verified that they were making connection. He said, and I quote, "If you keep having issues with the remotes, you can bring it back to have them reset." SERIOUSLY! That is what I requested when the appointment was made. They sure didn't have issue taking my $100 plus dollars for an oil change.

Premier Chevrolet GMC a dealership with a great inventory lots vehicles to choose from and a great location easy in and out

The group of guys and ladies that John has working at his dealership are all top notch. Service department is always on top of things and sales department are great to work with and Thomas in financing is great.

The car is fine.The service departments sucks can't get in to.Get oil change for weeks Had to buy my own matt because dealership couldn't get them in Wish I never bought this Chevy because of the service department.

I like the the ease of making appointments, as always it a pleasure to work with Mike Lorenzen. He is the only service advisor that greets me with a smile.