Mercedes-Benz of Florence

Excellent Service I would like to thank Mercedes Benz of Florence, South Carolina at 2199 David H McLeod Blvd Suite C for their excellent service and commend their Service Advisor Zarchary Howard for performing outstanding and topnotch service. Your Service Advisor Zachary Howard provided timely and helpful service regarding my Mercedes Benz on January 13, 2023. He was not only professional and exhibited efficient services, but caring and considerate. As an educator working in the school system, I am constantly in the classroom and would have to have a substitute to fill in when I am not in the classroom. I was very thankful that Mr. Zachary Howard assistance and understanding of my situation offered an alternative that would suit my needs best. Not only did he solved that problem, but he was also thoughtful and caring regarding the service charges which really made my day. Mr. Zachary demonstrated a caring approach, and he is a true and very kind professional. I could not help but share it with all my colleagues at school, I will share it with my church members and everywhere I go for everyone to visit Mercedes Benz of Florence, South Carolina. I would especially like to commend Mr. Zachary Howard for his professionalism, empathetic and exceptional services.

This was our first experience with MB of Florence. Sunshine was professional, extremely well informed and patient with us. She and Jonathan made the purchase very smooth and we were driving off in our new car in no time. We would heartily recommend this dealership to anyone who would ask. Thank you, Sunshine and Jonathan.

The smoothest car deal I’ve ever made, this is my fourth vehicle I bought from here, their customer service keeps me coming back, and I live three hours away. Jasmine made everything convenient with no hassle.

Sbarr was a delight to work with. The price just right, clean and smiles were present by all seen. Will make it a future stop in my life.

To Jay and the service department thanks for the great service that I received. It was very timely, when I arrived they were ready for me. And the shuttle service was on point, such gentlemen.

I've been coming here for service for 3 years now, I always leave satisfied with the service. The staff is professional and make you feel comfortable.

My experience with Mercedes Benz of Florence was great. I want to thank Jay and staff for their helpful expertise and knowledge. They kept me informed during the whole process and was able to finish before the anticipated completion time. I’m very satisfied with the work that was completed, you will be seeing me in the near future. Thanks for the professionalism and great service.

It’s always a delight to deal with Jasmine at MBF. Our sales person this trip was Deanna James and she was polite and helpful. Both of these ladies are professional and got us through the entire process as quickly as they could which was appreciated

I am pleased with the quality of the bodywork they did on my car. They were able to repair the car several weeks ahead of schedule.

Outstanding and timely service. Very easy to work with and they seem genuinely concerned with the customers time. I would highly recommend Jay and his team to anyone.