Premier Subaru

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
47 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    July 19, 2020

    I told my Subaru Outback for 36 miles services and I ready like the way they handle, friendly and very helpful. I got my car back and it was cleaned and... look nice.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ana, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be m...ore than happy to assist you! Safe travels!

  • 1.0 out of 5
    May 2, 2020

    Not happy with the service and we are without car for 3 days and counting

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sathya, we're extremely disappointed to hear that you left Premier Subaru of Fremont unsatisfied. Service Director, Jacob Lozano at jlozano@premieraut...omotive.com or (510) 319-5500

  • August 22, 2017

    I went in looking to Premier Kia looking to upgrade my Chevy Cruze. Roberto was the person I talked to about a new car. He answered all my questions. let... me drive where I wanted to test drive a vehicle, he was willing to come in on his day off to allow my husband to see the vehicle. I would shop with Roberto again and would recommend people to check out Kia products.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 3, 2020

    Service was great and timely. Very professional c and thorough

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Michelle, thank you for your kind words! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    March 12, 2020

    Great customer service. Explain all the car features in details. Salesman was very helpful. He offered what we were our requirements. Great price! Great... car I will definitely refer this dealership to my friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Narendra, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive revi...ew. We hope you continue to choose us for all your automotive needs! Take care!

  • 5.0 out of 5
    February 6, 2020

    everyone was incredibly friendly and helpful. I didn't find myself rushed and everyone was so willing to answer my questions. Special shout out to Sid... for dealing with my difficult case! He was very communicative throughout the entire process.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Chong, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru of Fremont! Our team strives to del...iver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

  • 5.0 out of 5
    October 14, 2019

    Smooth and excellent service Provide transportation

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy to have provided you with smooth service, Ryan! If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    September 23, 2019

    It was a smooth experience to buy a Subaru from Premier Subaru in Fremont. Sales Rep Ryan C. was very informative about the vehicles and was very patient... as we took our time to decide on the model. Though we faced a few issues with the post-sale package installation, the service team responded very quickly to address the missteps. Overall, we had a Subaru of our choice!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel... this way when leaving our dealership! Safe travels!

  • 5.0 out of 5
    September 1, 2019

    Friendly explained the detail process and provide the free loaner car service. good experience and fast repairs service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Maxine, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

  • 4.0 out of 5
    August 26, 2019

    Love the free car wash after service. Friendly staff

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Clark, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional... needs or questions, we will be more than happy to assist you! Safe travels!

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